IncTablet Reviews 

100
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

5 star well Deserved !! Second purchase bought iwatch now 12 iPhone looks like new ! £168 bargain , so efficient even on Wowcher ! Polite , answer email same day , so Refreshing after very bad bad e... See more

Rated 5 out of 5 stars

Wonderful customer service. We bought an iPad on a wowcher deal but it had a dead pixel in central screen. We contacted incTablet and they could not have done more for us if they tried. Collected t... See more

Rated 5 out of 5 stars

Contacted IncTablet at 10am on Thursday about some iPads for a garage workshop for running a newly installed garage management software. Initially wanted a older model and was kindly advised that f... See more

Rated 5 out of 5 stars

I ordered a iPhone 13 Pro for a family member via Temu, which is not advisable. This resulted in delays and communication issues. However, the matter was quickly resolved when raised and the phon... See more

Company details

  1. Electronics & Technology

Written by the company

Apple Distributor. Repairs stores around the UK


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(100)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid if you need a timely Christmas delivery

I ordered two iPads from Inc Tablet via a Wowcher deal in November (one to be delivered to me, one to a relative). The delivery date quoted when I ordered was 6th December which meant they would arrive in plenty of time for Christmas.

By 15th December neither tablet had arrived so I emailed the company stressing both tablets needed to arrive before Christmas. I was told they were very busy and the tablets would be sent out the next week. On 22nd December the IPad I had ordered for a relative arrived but there was no sign of the one I had ordered to give to my son for Christmas.

I emailed again and was told that there had been an administrative error and they would send out the second IPad asap. I knew it wouldn't arrive before Christmas so I had to buy my son something else. Finally, today, one month after the original date quoted, the second tablet arrived.

I wouldn't recommend ordering anything from them via Wowcher in the run up to Christmas as they obviously struggled to fulfill all the orders, and I wasn't informed about the status of my orders until I chased.

Edited to update: Since I posted this true and honest review IncTablet contacted me to say they will be removing the warranty on the second item I ordered (which was delivered a month late) because they didn't like my review. This is goes against Trading Standards and I am horrified by the treatment I have received as a customer who spent over £400 with them.

6 January 2022
Unprompted review
Rated 5 out of 5 stars

SPEEDY DELIVERY

Got my dad an iPad arrived on time
Excellent condition
Order number 3525

30 December 2021
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you so much for your lovely review

We try our best with every customer to bring them the best service possible

Rated 5 out of 5 stars

Xmas present 🎁

Ordered an Xmas present
Arrived on time
Order Number 8901

Loving the item

Thanks! Would recommend

30 December 2021
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you for your lovely review - Really glad we could help and support your order!

Rated 5 out of 5 stars

Order Number 9455

Order Number 9455

Ordered as an XMAS present arrived on time and like New

All round excellent

28 December 2021
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you for your lovely review

We always endeavour to do our absolute best for our customers!

have a lovely day!

Rated 5 out of 5 stars

They helped my Grandma!

5 star service in a locally owned and ran business,such helpful and friendly staff that will go above and beyond to help you,from fixing a broken screen to putting credit onto a phone for an elderly person. Grandma was delighted and felt comfortable that they explained every aspect of the repair to her without being condescending. 5/5 !

6 April 2021
Unprompted review
Rated 5 out of 5 stars

A truly delightful company to deal with

I decided it was time to update my old iPad Air, now 7 years old, still working ok but slow. After a lot of research online for new and reconditioned iPads I chose to buy from IncTablet, who were selling a reconditioned iPad Air 3 64gb on eBay, swayed by all the good reviews. I paid the Buy it Now price on the 24/03/21 and it was promptly delivered 2 days later, well packaged and in AAA condition. Unfortunately, whilst charging it up, it developed a fault, a bright light spot appeared at the top of the screen, obviously a fault with the logic board below the glass screen. I immediately emailed them, reporting the fault and received a reply that same evening. Communication via emails between Adam, Valentina and myself was exceptional. I’m guessing they were working from home due to COVID as I was receiving replies to my emails very late in the evening. They were unable to find me a replacement iPad Air 3, but shipped me a reconditioned iPad Pro 10.5 Wi-fi + 4G SIM white - Rose Gold 64gb Grade A at NO extra cost, unbelievable. It arrived on Sat morning 03/04/21 only a week later, including Good Friday Bank Hols (No post that day). I’ve only had it over a day, but it knocks spots off the iPad Air 3 for speed, looks brilliant with no scratches or dents and looks like new. Too early to say how long it will last, but it came with a 12 month guarantee. I’ve been buying lots of things on line for years from lots of various companies and I have to say this company tops the lot. If you are thinking about purchasing a refurbed Apple product from them, then don’t hesitate, they deserved 100 out of 100. I rarely give reviews, I usually can’t be bothered, but the service and support from these guys deserve a big pat on the back, well done to everyone at IncTablet.co.uk.

4 April 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Great products, great turnaround time. Would highly recommend for any refurbished iPads. Thank you so much!

3 September 2020
Unprompted review

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