In Car Music Reviews 

447
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally knowledgeable, polite, and welcoming during audio and dash cam installations. People also appreciate the quick, highly professional service, highlighting the exceptionally clean workmanship and clear guidance provided on how to operate the new equipment. However, some customers also noted minor issues, such as screen alignment imperfections on specific imported vehicles, low original factory radio volume, or occasionally encountering a dismissive staff member. Reviewers pointed out that these occasional hurdles involved dealing with unhelpful service interactions or technical adjustments that required prompt attention to ensure everything worked properly.

What people talk about most

Service

Customers report great satisfaction with the service, highlighting professional and efficient installations.... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Product

Consumers find product to be positive and express great satisfaction with items like dash cams, head units,... See more

Quality

People report positive experiences with quality, highlighting great workmanship and professional service.... See more

User experience

Reviewers highlight positive aspects of user_experience, expressing widespread satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I paid in advance, left the vehicle in goods hands while I was away for the day — everything was handled professionally and reliably. The dash cam installation... See more

Rated 5 out of 5 stars

Visited ICM 2 weeks ago to have a new head unit, Audison amp, & a Hertz subwoofer installed in my 20 year old E46 convertible. The job was done professionally without any issues & at the agreed pr... See more

Rated 5 out of 5 stars

Great place! The guys are super helpful and knowledgable. I wanted to upgrade the speakers in my BMW so got in touch with ICM. After sending through some details of my car, they recommended a number o... See more

Rated 5 out of 5 stars

Very helpful and determined to resolve any issues. In my case, I had fitted a Wireless Apple CarPlay Android Auto Interface for VW MIB 1/MIB 2 Golf MK7. Although the system worked, the touch screen wa... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Electronics Store
  4. Hi-fi shop

Information provided by various external sources

Welcome to In Car Music, East London's Leading Stockists & Installer of Car Audio & Security products, Car DVD & Navigation. This includes Car stereos Multimedia, CD Players, DVD Players & OEM replacement Car Radio, Car Speakers, Car Radios, Subwoofers, Speakers Amplifiers, MP3 Players, Aux In Stereo, USB Car Stereos, DAB Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cams, Accident Cameras, Reversing Cameras and Reverse Sensors. We also provide services relating to Car Audio Security and we stock car alarm, tracking systems from manufacturers like Viper, Hornet, Code alarms, Cobra, Tracker and Clifford Car Security Systems. We also supply and install Motorcyle Security, Bikes Alarms,Tracking and Accessory brand by Datatool.


Contact info

4.9

Excellent

TrustScore 5 out of 5

447 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(447)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Had Pandora mini fitted

I have had my Kia Niro 2024 fitted with Pandora mini BT immobilizer the team at incar music were friendly and welcoming place very helpful and professionals very genuine service showed me all the details on how it work.

I have used them previously to get alarm fitted on my Honda MSX 2017 which was also a very good experience that's why I am back there again with my Kia Niro 2024 to get immobilizer fitted I'm very happy and I would highly recommend!

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve used In Car on numerous occasions and always am happy with the service. Had an enquiry, the very next day my car was booked in and my request fitted. Highly recommend

11 July 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Would Recommens

Was having issues with my multimedia screen for my Polo. They replaced it with an even better and brand new multimedia screen. Sorted out within under an hour for a very good price. Would recommend! Thank you, Anwar.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Super Customer service

Customer service was excellent i went for a ghost immobiliser i booked it with Anwar he made the booking for the same day for me and they installed it within 45 minutes. When i went to pick it up the gentleman who showed me how to use it was very good and knowledgeable i think his name was Jas. He gave me a very good tutorial on how to use it. Very happy with the service and would recommend to everyone

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service timely service

Great service timely service I will definitely be using them again as I will need a subwoofer the radio is working fine I'm still getting used to using it but they did a great job

24 May 2024
Unprompted review
Rated 5 out of 5 stars

car rear sensor fitting

car rear sensor fitting - amazing
amazing customer service and professional install.
customer focused team on phone, whatapps and in person

26 April 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience in my life with traders

Worst experience in my live with traders.
I’ve bought a particular screen , in few months it comes defect , then they replaced with different one with excuse is bigger screen , didn’t work at all. I told them I won’t the replacement of the original one I bought, then they said they have it in stoke I drove another 2 hours to their shop and again they installed a different screen then what I bought and paid. Now they even don’t bother to try to solve the my problem , I want the screen I paid £800 not a cheap staff they come with. Don’t waste your time and money there is a lot more companies out there .

15 April 2024
Unprompted review
In Car Music logo

Reply from In Car Music

We ordered two replacement screen for this customer and he wasn’t happy with it as it was not like the first one ( original supplier not responding to our correspondence) we supplied. So we offered him a refund. We do admit the quality was inferior and to keep customer happy we are willing to remove and refund him in full.

Rated 5 out of 5 stars

These guys are truly talented and very…

These guys are truly talented and very helpful, had the hertz audio set + subwoofer installed and it's night and day difference for my Astra. There was one small issue that I came back for the they investigated for me without issues. Very grateful and would recommend for anyone else looking for an audio upgrade for their vehicles.

14 March 2024
Unprompted review

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