SpatialOnline Reviews 498

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding products significantly cheaper than elsewhere, and appreciate the quality of the items received. Many people highlight the efficient and fast delivery service, with orders often arriving the next day and within specified time slots, accompanied by good communication regarding delivery updates. The customer service is also consistently commended for being helpful and responsive. However, some customers experienced issues with delivery, including incorrect delivery times or cancellations, and a few reported problems with after-sales service, such as difficulties with product replacements or getting clear communication regarding delayed orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers were pleased with items... See more

Price

Consumers consistently express satisfaction with the pricing, often finding items at competitive rates, with... See more

Service

People report positive experiences with service. Many consumers praise the excellent and professional... See more

Order

Users describe positive interactions with order. Customers frequently praise the ease of ordering,... See more

Based on these reviews

Rated 5 out of 5 stars

Our Miele vacuum arrived as expected on time. Good comms via email so that we knew when it was going to be delivered. I was able to update our delivery date as we were not going to be home when it w... See more

Rated 5 out of 5 stars

Delivered next day and within time slot specified Brand new in sealed box ( can’t be certain you won’t get ex-display) so very pleased Miele c3 allergy vacuum cleaner very good especially at the r... See more

Rated 5 out of 5 stars

After ordering this TV from Another online retailer and being let down with delivery twice and then the wrong item being sent. I found it on Spatial Online. Although £30 dearer order and they were sp... See more

Rated 5 out of 5 stars

Great experience. Easy website & check out etc, discount codes v obvious, great price, delivery was super quick with tracking & updates! Item was great too, exactly as ordered! Would definitely reco... See more


Company details

  1. TV store
  2. Audio Visual Equipment Supplier
  3. Electronics Store
  4. Hi-fi shop
  5. Home Theater Store
  6. Home Audio Store

Written by the company

Premium Audiovisual Equipment Retailer Tel: 0345 557 7334


Contact info

4.8

Excellent

TrustScore 5 out of 5

498 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam company. Poor service and wrong products sent

I ordered supposed pens to cover scratches on my car. The total to be charged was $29. A week later I saw they charged an additional $9. The order just came in and it wasn't even the right item. Upon contacting them numerous times I have not heard back from them. When I reached out to PayPal in the beginning to adjust the adding fees , the company took 3 weeks to get back to them and then claimed that the additional charge was shipping they forgot to add. Grateful PayPal got that back for me.. Now I dredge fine to call back to PayPal and explaining. Hey I got the item and it's the wrong thing .

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Easy website & check out etc, discount codes v obvious, great price, delivery was super quick with tracking & updates! Item was great too, exactly as ordered! Would definitely recommend!

10 April 2026
Rated 5 out of 5 stars

Great service and price

Our Miele vacuum arrived as expected on time. Good comms via email so that we knew when it was going to be delivered. I was able to update our delivery date as we were not going to be home when it was originally going to arrive. Would happily order from them again.

7 April 2026
Rated 5 out of 5 stars

Competitive price

Competitive price, in stock and received item before 8:00 am the following day, ordered early afternoon, have bought before and received the same high quality service, what more could you ask for, excellent will use again

8 April 2026
Rated 4 out of 5 stars

Great service with one problem

Ordering was easy. Delivery timescale was fast. However, getting the delivery was not so easy. The package had to be delivered to my house and signed for. As I am out a lot this was a problem Delivery to the DPD pick-up point round the corner from me would have been great but was not available.
The equipment when it arrived is excellent.

7 April 2026
Rated 5 out of 5 stars

Spatial Northwich

Spatial Northwich. Extremely helpful and informative. I did not realise my TV was under guarantee (having bought it from them). I was expecting to have to buy a new TV but was told it was therefore, doing out of a sale. I would highly recommend this company

9 April 2026
Unprompted review

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