iMusic Reviews 

14,879
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including rare items, often at competitive prices. Many highlight the exceptional delivery service, noting quick international shipping and consistently secure packaging that ensures items arrive in perfect condition. Reviewers also appreciate the professional, communicative service, with updates provided throughout the order process. However, some customers reported receiving damaged or incorrect items, such as warped vinyls. Others experienced unexpectedly slow delivery, with orders arriving significantly later than anticipated. Difficulties with order fulfillment or processing returns were also mentioned by a few.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the great prices and wide... See more

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting fast shipping times, with... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ordering process... See more

Quality

Users describe positive interactions with quality, consistently reporting satisfaction with product condition... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and second... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for my daughter on two occasions. One early pre-order and an album, both kpop Stray kids. Both arrived on time. I believe package was sent from Denmark and was recieved in Sweden. No issues.... See more

Rated 5 out of 5 stars

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with musi... See more

Rated 5 out of 5 stars

I’ve used iMusic on multiple occasions and I have to say how impressed I am with not only the price of the vinyl but the cost of postage. I live in the Uk and it’s fair to say they deliver quicker th... See more

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more


Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(14,879)

2,043 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

I've ordered 8 vinyls this year so far and they all arrived in perfect condition from Denmark to Australia. The packaging was secure enough to ensure that they arrived without any issue.

Very impressed with the level of customer service, especially when inquired on delays due to external forces that were beyond the company's control of course. They were still very attentive and quick to respond.

I will definitely order many more vinyls from imusic. The prices are reasonable and the products are of great quality; not to mention that I've been able to find a few rare vinyls that are almost impossible to find in Australia.

Keep up the great work!
- Harindee

15 June 2026
Unprompted review
Rated 4 out of 5 stars

Good item but very slow shipping.

Item did eventually arrive in good condition. However postage was really slow and way past the original date given by about 2 weeks. I know international postage is slower but the item was dispatched quickly either.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I love dealing with iMusic

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always packaged very securely. Never had an issue with them in any way and would happily recommend them to anyone. A+++

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Fedex is charging me 16 dollars on top…

Fedex is charging me 16 dollars on top on the 26 pounds I spent on this one 7 inch single! This is ludicrous

2 June 2026
Unprompted review
iMusic logo

Reply from iMusic

Hello Adil,

Sorry to hear that your package was subject to import charges. We do outline on the front page, that packages ot the US are currently subject to import charges due to changes in the US customs regulations. The fees applied to your package sounds like handling fees and customs tax.
We are continuously in communications with all our couriers to know of any new changes to these regulations.

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

Boss..

Boss... record came in great packaging, great condition, and in great time.

Will use again

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you guys so much

Thank you guys so much! This was my first time ordering from out of the country and I was a bit nervous the record might've got damaged during the transition lol but it arrived perfectly!

Thank you so much again!

-dylan (from the us)

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I usually buy my comics and books from…

I usually buy my comics and books from 4 places. imusic is on of the best. They send the item asap they have it. The package they send it in is very good. Never had a defect item from imusic. I want to thank dem from here.

I would have giving them 4 star, because of waiting time to get items from external but i never had any defect or any problem with anything i have ordered. So 5 star.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company and service

Fantastic company and service. I only discovered them a few days ago when I was looking for a specific vinyl record on a google search. Best price that I could find anywhere and delivered to the UK in 4 days. I will definitely be ordering from again.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered that LP record by mistake…

I ordered that LP record by mistake which was my fault only, However I am going to keep it in my collection for sure. The service provided by Imusic.dk was exeptional and i will keep in touch with them in the future,

25 May 2026
Unprompted review

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