A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more
Company replied
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more
Company replied
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36K reviews
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I get my car wash at the coulby IMO Car…
I get my car wash at the coulby IMO Car wash all the time. I used to use a cheaper handwash type one but noticed whatever they were using in the wheel cleaner was making the coating on my alloys peel.
Plus the bald man lol who works there is good at his job and friendly all the time.
Craig
white Audi A7
17 September 2026
Reply from IMO Car Wash
Craig Maclaren,
We're so glad to hear you're a regular at our car wash and that you've noticed the positive difference in our wheel cleaning process! It's great to know your alloys are looking good. We appreciate you highlighting our team member's excellent service and friendly demeanor.
IMO Car Wash
Very friendly and efficient operator
Very friendly and efficient operator. Good value.
14 September 2026
Reply from IMO Car Wash
customer,
We are so pleased to hear that you found our operator friendly and efficient, and that you experienced good value. Thank you for your wonderful feedback!
IMO Car Wash
Best carwash in town
17 September 2026
Reply from IMO Car Wash
Kunde,
We are so pleased to hear you had such a positive experience with our car wash! Thank you for taking the time to share your wonderful feedback.
IMO Car Wash
Always very polite and efficient
15 September 2026
Reply from IMO Car Wash
Wayne Harris,
We truly appreciate your kind words! We are delighted to hear that you consistently find our team to be polite and efficient. Thank you for sharing your positive experience with us.
IMO Car Wash
Employees who are not service-oriented
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improvement. If I hadn’t needed this laundry done, I would have gone to a competitor. I’m considering whether I should do just that next time...
15 September 2026
Reply from IMO Car Wash
Andre Lösing,
We sincerely apologize that your recent experience with our customer service did not meet your expectations. We understand your frustration and appreciate you bringing this to our attention. We are committed to improving our service and hope you'll consider giving us another chance.
IMO Car Wash
Reply from IMO Car Wash
Chantelle,
We're so pleased to hear that you had such a positive experience with our attendant and that your car looked so clean afterwards! Thank you for your wonderful feedback.
IMO Car Wash
Reply from IMO Car Wash
Kunde,
Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience with our team. Your kind words are greatly appreciated.
IMO Car Wash
It’s ok
It’s ok. It never really gets the rear bumper when I use this car wash and they don’t always fully clean the lower trims.
17 September 2026
Reply from IMO Car Wash
RT,
We appreciate your feedback and are sorry to hear that the wash didn't fully clean your rear bumper and lower trims. We will review our procedures to ensure a more thorough clean for all our customers.
IMO Car Wash
Bit rushed, missed cleaning wheels
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
17 September 2026
Reply from IMO Car Wash
Paresh Pancholi,
We're very sorry to hear that your car wash experience was not a good one on this occasion. It's certainly frustrating when the car isn't cleaned properly, especially the wheels, and the service feels rushed. We appreciate you bringing this to our attention.
IMO Car Wash
Reply from IMO Car Wash
Mike Doyle,
We are so pleased to hear that you experienced good, quick, and friendly service, and that our wash was well-maintained. Thank you for your wonderful feedback!
IMO Car Wash
Perfect car wash
15 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Wash broken down Thursday 17th
Wash broken down Thursday 17th, will have to save for later.
17 September 2026
Reply from IMO Car Wash
Allan Gent,
We are sorry to hear about the issue with the wash. We are looking into this.
IMO Car Wash
IMO Winchester was closed at 4pm
IMO Winchester was closed at 4pm. No explanation given. Was there a reason??
Inconvenient to say the least!
JF
16 September 2026
Reply from IMO Car Wash
John F,
We sincerely apologize for the unexpected closure and any inconvenience it caused. We are looking into this to prevent future occurrences.
IMO Car Wash
Terrible left loads of water spots on…
Terrible left loads of water spots on the car and couldn't see out the back window as was not clean 🙁😟
15 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Reply from IMO Car Wash
customer,
We're so pleased to hear that you found our service simple, quick, and effective. Thank you for your positive feedback; it truly means a lot to our team!
IMO Car Wash
Reply from IMO Car Wash
Brian Stephens,
Thank you for your wonderful feedback! We are so pleased to hear that our operative was polite and that the instructions were easy to understand. We truly appreciate your kind words.
IMO Car Wash
Not worth the money
Paid £19 for ceramic wash /wax
It was just ok. I had to go over wheels again. Under window wipers etc
17 September 2026
Reply from IMO Car Wash
Anne,
We appreciate you sharing your feedback regarding our ceramic wash and wax service. We are sorry to hear that the results were not entirely satisfactory, particularly with the wheels and under the window wipers. We will review our process to ensure a more thorough clean in these areas.
IMO Car Wash
Reply from IMO Car Wash
Lee Macaulay,
We appreciate your feedback regarding the Pull Up Stop Wash N Go. We are always looking for ways to improve our services.
IMO Car Wash
There was a nice Washman
17 September 2026
Reply from IMO Car Wash
Jessica Gisela Vanessa S.,
We appreciate your positive feedback! We're so glad to hear you had a good experience with our team. We always strive for excellent service.
IMO Car Wash
Reply from IMO Car Wash
Peter Smith,
We truly appreciate your kind words! We are so pleased to hear that our team member was very helpful during your visit. Thank you for taking the time to share your positive experience.
IMO Car Wash
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