A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more
Company replied
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more
Company replied
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36K reviews
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Great service quick friendly and my car…
Great service quick friendly and my car is always clean
16 September 2026
Reply from IMO Car Wash
customer,
We're so pleased to hear that you consistently receive great service and find our team friendly. We're especially happy that your car is always clean! Thank you for your wonderful feedback.
IMO Car Wash
Friendly local
16 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
customer,
We're so pleased to hear that you always find our service quick and friendly, and that your car always looks great! Thank you for your wonderful feedback.
IMO Car Wash
Wheels remained filthy
Car was clean, but both front wheels remained filthy, they weren’t jet washed clean.
12 September 2026
Reply from IMO Car Wash
Tom Catanach,
Thank you very much for providing us with this feedback. We are sorry to hear that your wheels were not cleaned to your satisfaction. Please could you get in touch with us directly so we can look into this further?
IMO Car Wash
Worst wash ever!!
Like always I have tried several IMO carwashes and no difference i sent a email on my 2nd trip to the car wash after it must of scratched my car in several places my car was brand new literally not a mark on it after I checked it was like as if the sponge at the end had stones in it again I went last Friday and they miss alot of places after paying for the better wash
18 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Reply from IMO Car Wash
David,
We appreciate you sharing your experience. We are always working to improve our products and your feedback about the cleaning depth is valuable to us.
IMO Car Wash
Reply from IMO Car Wash
Woody15,
We appreciate your feedback on our wash service. We understand your concern regarding the pricing for a basic wash. We are always evaluating our services.
IMO Car Wash
Straightforward but the staff could be…
Straightforward but the staff could be a little friendly
18 September 2026
Reply from IMO Car Wash
Gillian,
We appreciate your feedback and are sorry to hear about your experience with our staff. We are always working to improve our customer service.
IMO Car Wash
Goog amersham
18 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Quick and easy service.
Quick and easy service.. friendly staff... does a really good job
16 September 2026
Reply from IMO Car Wash
Robert,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service quick and easy, and that our staff was friendly and did a great job. We truly appreciate your kind words.
IMO Car Wash
Quick and easy to use
Quick and easy to use, especially being able to choose and pay with the app before arriving.
19 September 2026
Reply from IMO Car Wash
Keith K,
We're so pleased to hear that you found our service quick and easy to use, especially with the convenience of our app for choosing and paying before your arrival. Thank you for your wonderful feedback!
IMO Car Wash
My car came out of the wash and still…
My car came out of the wash and still had dead flies on the bonnet I did not have time to go ack through the wash .. I will not be returning you
18 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Super service
The staff were friendly and helpful and my car came out looking like new.
16 September 2026
Reply from IMO Car Wash
Scott Chapman,
We're so pleased to hear that you found our staff friendly and helpful, and that your car came out looking like new. We truly appreciate your positive feedback!
IMO Car Wash
Staff not good
16 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
The guys working was very good…
The guys working was very good explanation was very clear had car cleaned inside also very pleased
18 September 2026
Reply from IMO Car Wash
Maria kIlic,
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided clear explanations and that you were very pleased with the interior cleaning of your car.
IMO Car Wash
Reply from IMO Car Wash
Andrew D,
Thank you for your kind words! We are delighted to hear that you had such a positive experience and that our team did a good job. We truly appreciate you taking the time to share your feedback.
IMO Car Wash
Professional car wash!
18 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good service and staff
18 September 2026
Reply from IMO Car Wash
Mr Huckerby,
Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience with our team and the service provided. Your kind words are greatly appreciated.
IMO Car Wash
Great wash for a fair price give it a…
Great wash for a fair price give it a go you’ll be impressed
18 September 2026
Reply from IMO Car Wash
Ian jackson,
We're so pleased to hear you found our wash great and our pricing fair. Thank you for your wonderful feedback and recommendation!
IMO Car Wash
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