Had a broken camera lens repaired on a Samsung Flip. Quote of £60 was decent and then I was refunded £30 because the job wasn’t as complicated as suspected. (I wouldn’t have known and was really su... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughters phone had a cracked screen. The young lady who served me was very polite and knowledgeable. She gave me a price for a new screen ro be fitted and said it would be ready in the afternoon.... See more
Company replied
I took my husbands iPad in for repair on Easter weekend and told it would be Tuesday after the bank holiday Monday that it would be ready however the lovely guy at the shop said he would try to get it... See more
Company replied
Great service, both in the initial enquiry and subsequently in understanding options, I had used the firm previously to repair my IPad. On this occasion, the IPhone had been badly damaged in an acc... See more
Company replied
Company details
Written by the company
imFixed offers fast, reliable and affordable repair services for phones, tablets, laptops and gaming consoles. Our skilled technicians provide high‑quality fixes with care and transparency, ensuring a friendly, professional experience and quick turnaround to get your device back in your hands.
Contact info
101 Tonge Moor Road, BL2 2DL, Bolton, United Kingdom
- 01204520520
- info@imFixed.co.uk
- www.imfixed.co.uk
4.7
Excellent
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality products
High quality products, friendly staff and excellent customer service. I recommend you come here.
31 December 2022
Unprompted review
Reply from imFixed
Thanks a lot for recommending us! Great to hear you were happy with both the products and the service 🙏.
Fixed two iPad (7th gen) screens
Fixed two iPad (7th gen) with cracked screens. Easy to arrange, 24-hour turnaround and great service. Top people with a top service
29 December 2022
Unprompted review
Reply from imFixed
Really appreciate your feedback! Delighted we could get both iPads back to you so quickly. Thanks for choosing us 🙌
Great service, prices and people
I have used the services of this shop on a few occasions. This time I took my daughters phone in for repair as she had dropped it, cracking the screen which had stopped the touchscreen from working. I took it in around 11.30am two days before Christmas. It was returned to us with a new screen, in full working order at 3.30pm the same day!! Great service and lovely people.
23 December 2022
Unprompted review
Reply from imFixed
Thanks so much for trusting us again and for your lovely feedback! We’re really glad we could get your daughter’s phone sorted the same day🙌
Quick efficient phone repair
Quick, friendly and efficient. Would strongly recommend
27 December 2022
Unprompted review
Reply from imFixed
Thanks a lot for your kind words and recommendation! Glad we could help quickly and efficiently 🙌
First class service again today
First class service again today, would absolutely recommend
27 December 2022
Unprompted review
Reply from imFixed
Thank you so much for coming back to us and for recommending our service! Always a pleasure to help 😊
One of the best in business
One of the best in business. Thanks for the ipad best product and good for the value, excellent service and very friendly. Recommend to anyone who would like to purchase phone ipad, repair and etc.
23 December 2022
Unprompted review
Reply from imFixed
Thank you for the amazing feedback! 🙌 We’re so pleased you’re happy with your iPad and the service you received. Really appreciate the recommendation!
Replaced iphone screen
Replaced my daughters iphone screen in 24hrs! Great service and very good price highly recommended i wouldnt go anywhere else!!
19 December 2022
Unprompted review
Reply from imFixed
Thank you for the recommendation! 🙌 We’re glad we could get your daughter’s iPhone screen sorted so quickly and at a good price. Always happy to help!
Great service
Speedy, friendly and efficient service. Highly recommended.
12 December 2022
Unprompted review
Reply from imFixed
Thank you for your kind words! 😊 We’re delighted you found our service speedy, friendly and efficient. Your recommendation means a lot to us!
Friendly and knowledgeable
Really friendly staff, knowledgeable and super service. Tried to sort for me without needing to replace phone screen. Super honest and genuine staff. Thank you. Dawn. XxxX
6 December 2022
Unprompted review
Reply from imFixed
Thank you, Dawn! 🌟 We’re so pleased you had a great experience with our team. Honesty and helpful service mean a lot to us, glad we could help!
Excellent work
Good price. Excellent professionalism and diiid the job on time. When I broke my phone screen at 9am I didn’t think I’d have it fixed for 1pm. Can’t fault the service
1 December 2022
Unprompted review
Reply from imFixed
Thank you for your amazing feedback! 🙌 We’re glad we could get your phone back up and running so quickly. Appreciate your kind words!
QUICK AND FAIR
25 November 2022
Unprompted review
Reply from imFixed
Thanks for the great feedback! We’re glad you found our service quick and fair 👍
Highly recommend quick and professional…
Highly recommend quick and professional service. I smashed my work tablet completely and it was like new when I picked it up. I was kept updated from the start and picked up in two days
21 November 2022
Unprompted review
Reply from imFixed
Thank you so much for recommending us! We’re really pleased we could get your work tablet back to looking like new and keep you updated throughout. Glad we could help 👍
Very disappointed. Definitely wont recommend them for laptop repairs.
My experience with them has been really poor and I won’t recommend them to anyone. They dont seem to have a clear process in place and this was evident from the moment I dropped the laptop and more so when I collected it. Biggest concern was how they will match the MacBook to the online booking and whether I would actually get back the right laptop.
There was no feedback from their end and I had to continually call to follow up and only to receive very vague answers. After two weeks, I was told its ready for collection just to find it has the same issue I dropped it off with and a staff member who had no clue what was going on.
Maybe they are good at repairing phones but I will steer clear when it comes to anything else.
18 November 2022
Unprompted review
Reply from imFixed
We’re sorry to hear about your experience. While many of our customers have been happy with their phone and device repairs, we clearly fell short here. Your feedback is valuable and helps us improve our processes to prevent situations like this in the future.
The iPhone we had just flashed on…
The iPhone we had just flashed on screen. I’m fixed knee immediately what the problem was gave us a price.
We agreed and 20 minutes later we had a new screen.
Well worth the visit
Chris
12 November 2022
Unprompted review
Reply from imFixed
Thank you, Chris! 😊 We’re glad we could quickly identify the issue and get your iPhone screen sorted in no time. Appreciate your recommendation!
Xbox repair
Really prompt and excellent customer service. Very happy the whole experience.
12 November 2022
Unprompted review
Reply from imFixed
Thank you for sharing your experience! We’re so pleased we could help with your Xbox repair and provide the service you were looking for 🎮👍
Polite and helpful staff
Polite and helpful staff, job completed on time and was informed of the progress
7 November 2022
Unprompted review
Reply from imFixed
Thank you for your feedback! We’re glad you found our team polite and helpful, and that you were kept updated throughout your repair 👍
Excellent service
Excellent service. Quickly fixed the broken screen on my Samsung galaxy phone.
4 November 2022
Unprompted review
Reply from imFixed
Thank you for your kind words! We’re so glad we could get your Samsung screen fixed quickly for you 😊📱
Excellent company with very pleasant…
Excellent company with very pleasant and knowledgeable staff. Completed the repair in a timely manner and was of good quality and value. I can well recommend them.
15 October 2022
Unprompted review
Reply from imFixed
“Thank you for the wonderful feedback! We're so pleased you found our service, staff and repair quality to your satisfaction. Your recommendation means a lot to us 🙏
Extremely helpful staff always
Extremely helpful staff always. If you need help with your phone don’t hesitate to call in. They have been very helpful to me numerous times and cannot fault their service. Thank you 🙏
21 October 2022
Unprompted review
Reply from imFixed
Thank you so much for your kind words 🙏 We’re always happy to help, and it means a lot to know you’ve had a great experience with us every time!
Super fast and efficient service at a…
Super fast and efficient service at a very reasonable price. Thanks
10 October 2022
Unprompted review
Reply from imFixed
Really appreciate this! Great to hear you found the service fast, efficient and good value 🙌
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