IMERCO Reviews 

96,266
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent. One little suggestion; it would be important to offer to purchase nice paper bags because we are offering something from your ahop we cannot put it in a nice bag that goes with the wrapping... See more

Rated 4 out of 5 stars

Everything was perfect! The only thing. The lady that gave me my package, when I asked her please to wrap it on Christmas paper for gift instead of doing it, she just said “I’ll give you the paper and... See more

Rated 5 out of 5 stars

This review is all about an employee called Natacha in Imerco Herlev. She is absolutely the best!! So professional and she understand the need of a customer. I went there 2 times and by coincidence sh... See more

Rated 5 out of 5 stars

Det er en stor fornøjelse at handle hos Imerco. Førsteklasses servicer, førsteklasses husholdningsartikler, et stor udvalg for enhver pengepung.

4.6

Excellent

TrustScore 4.5 out of 5

96K reviews

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4.6

All reviews

(96,266)

11,945 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammy Membership Discounts

I prefer not having store memberships, as these are invasive data collection schemes disguised as as "fun discounts for fun people" or some other marketing nonsense. I don't mind missing out on the incentives to share my data, but Imerco takes it to the next level by having "discounts" that effectively result in the privacy conscious consumer having to pay double for pricey items.

I did not purchase the item I was looking for, and will find an equivalent elsewhere.

8 April 2025
Unprompted review
IMERCO logo

Reply from IMERCO

Hi,

Thank you for your review.

We are sorry that you find our terms for our membership club scammy.
As a member, it is possible to purchase selected products at the member price, if you are not a member, the price will be the regular retail price.
Your data will not be shared, only internally to be able to target offers.

Kind regards
Imerco

Rated 1 out of 5 stars

I bought the headphones online from…

I bought the headphones online from your shop two weeks ago. Today I try to charge battery , i just find out that the charger doesn’t fit on the headphone. I can’t put the charger in the hole because the hole doesn’t mat with the charger. Today I bought it to the shop Imerco in Aabenraa ask them if it possible to get refund or change to the new headphone and they answer me its not possible they will sent it to fix and they will send sms to me when the product is ready and i have to go pick up at the shop. I asked them when will it be ready they said don’t know when . I feel very bad with their services. I feel like it unfair for me that i have to handle with this problem because its not my fault, but it yours products that bad quality . I wish you show more responsibility about this and could help more.

30 January 2025
IMERCO logo

Reply from IMERCO

Hej Jaruvan,

Thank you for your review.

We are sorry that the charger plugs do not fit in the earphones. These should of course simply have been exchanged immediately if there is a fault or deficiency with your item.
You are very welcome to contact our customer service at kundeservice@imerco.dk - they will be happy to help you further with this matter.

Kind regards
Imerco

Rated 1 out of 5 stars

In my belief I was buying a new…

In my belief I was buying a new product, but it was pre used and dirty. Returned and got my money back, went somewhere else.

26 January 2025
IMERCO logo

Reply from IMERCO

Hi Mike

Thank you for your review
We are incredibly sorry to hear that, it is obviously not something that should happen.

For that we would like to apologize

Kind regards
Imerco

Rated 1 out of 5 stars

Do not buy Scanpan in Imerco!!!

After using the Scanpan Black Iron three times (just basic cooking, which any inexpensive pan should handle), it started developing brown spots and losing color in some areas inside the pan. The worst part was that after reaching out to Imerco, their solution was, "It’s your fault because you overheated it." By the way, I followed the instructions and did not overheat it.

After this I will be no longer a customer of either Imerco or Scanpan. Very disappointed.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

I bougth lamps as chrismas presents.

I bougth lamps as chrismas presents.
You had them ready for pickup on Dec 30th !!!
I tried to have them sent to a different location but that's not possible.
No responses to my emails.
In general bad service and very bad customer experience

26 December 2024
IMERCO logo

Reply from IMERCO

Hej Birgir,

Thank you for your review.

We are sorry that your order was only ready on 30/12
Your order was from 22/12 and unfortunately we could not guarantee delivery before Christmas.
As promised, your order was shipped within 1-2 business days.

Kind Regards
Imerco

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