The Institute of Modern Dog Trainers Reviews 190

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, supportive approach, and engaging teaching styles, making the learning process enjoyable and easy to follow. Many highlight the excellent user experience, noting the well-organized courses, clear instructions, and the valuable, in-depth content that significantly enhances their understanding and skills. However, some customers were not happy with certain aspects of the service and product. A few found the course content too academic or fast-paced, wishing for more practical elements or different formats to aid absorption. There were also occasional concerns about inconsistent marking feedback, perceived unprofessionalism from some instructors, and issues with video quality during online sessions.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as knowledgeable, supportive,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses informative,... See more

Service

Reviewers mention positive feedback about service. Many customers highlight the kindness of the team and the... See more

Product

Users describe positive interactions with the product. Customers consistently praise the courses,... See more

Instructions

People report positive experiences with instructions. Customers praise the instructors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really lovely team of instructors who were knowledgeable and delivered the training in a way that was easy to follow. It was very full on days and lots of practical exercises to do. You really do ne... See more

Rated 5 out of 5 stars

I highly recommend this course both to professionals as well as dog owners struggling with these issues. Dave is an excellent teacher. The course content is very indepth, lots to learn and to take in,... See more

Rated 5 out of 5 stars

Course expertly led by a very experienced trainer (Mustafa) who paced the course well and brought topics to life with real life examples and by answering all questions fielded and where he felt he did... See more

Rated 5 out of 5 stars

I've signed up for a 6 month level three course which I'm currently studying for. I've also completed their PMP webinar, been on their one day perfect puppy course and also their one day canine bod... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Education Center

Written by the company

Don't become a Dog Trainer... until you have spoken to us ! The Institute of Modern Dog Trainers educates and inspires thousands of dog trainers and behaviourists every year. Learn the skills of communicating with clients, building a business, practical training skills and the theory of dog training and behaviour. Turn your passion into your career, gain all your skills, knowledge and confidence with IMDT on your journey to becoming a qualified IMDT Trainer. All of our Instructors have made the journey too and are successful dog trainers and behaviourists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is an excellent course

This is an excellent course. It has encouraged me to think about and reflect on my current practices and procedures. Our tutor was inspiring, knowledgeable, and nurturing and the pacing of the sessions was perfect for the content. I thoroughly recommend this course to any dog walking professional who wants to take their business to the next level.

29 October 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Jane thank you for your review of the IMDT Professional Dog Walking Certification. It's great the course inspired you we love that

Rated 5 out of 5 stars

Great learning experience

I have done a few courses with IMDT now - face-to-face training days and many webinars. I really can’t fault them, always enjoyed every aspect!
I never needed to postpone any of the courses so have not dealt with the customer service.
But purely on the learning & dog training side of things: I love how the courses are structured, the learning material and the tutors are great. I’ll be booking my assessment in spring 2025 so will see what my experience is like then 🤞😂 I’m keeping positive! And fingers crossed! Ren M

17 October 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi K thank you for your review it’s great to hear you have enjoyed every aspect of your courses with the IMDT - we pride ourselves on our customer service and always do everything we can to help if course changes are necessary etc - good luck with your assessment next year, we’d love to welcome you as one of our IMDT trainers

Rated 5 out of 5 stars

Very informative course! Thoroughly enjoyed!

It was very informative allowing me and my dog to learn lots! I would definitely recommend to future trainers. Our instructors Alun and Tanya were very welcoming and approachable enabling us to ask any questions that we had. I now feel much more confident in my ability and knowledge as a dog trainer. Thank you so much!

7 October 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Grace thank you for your review and your lovely comments about how approachable and welcoming the IMDT trainers are. It's great to know your confidence in your ability and knowledge has grown and please do recommend the 4 Day Practical Instructors course to other trainers, we'd love to welcome them and also yourself to future courses

Rated 5 out of 5 stars

Excellent course

Excellent courses. All are very informative and fantastic that there is a online option.
I absolutely loved the Dog Body Language course. Everyone who owns a dog should attend this course!
I'm looking forward to attending more courses 🙂

3 September 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Zo thank you for leaving a review. It's great to hear that you loved the IMDT Canine Body Language course, we agree it's a must for anybody who works with or owns a dog. We offer online options to ensure our courses are as accessible to as many people as possible. Look forward to seeing you on future courses

Rated 5 out of 5 stars

I really enjoy learning with the IMDT…

I really enjoy learning with the IMDT it's broken down so no matter what level your at it's easy to understand. Also the information and knowledge I gain helps me understand dogs even more in my work .

29 September 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Sarah thank you for leaving a review. IMDT courses are for all dog trainers at whatever level of experience they are currently working at and we strive to ensure the information in the courses is appropriate for all. Carry on the good work you're doing with the dogs you are helping

Rated 4 out of 5 stars

Amazing training

Amazing training, pleased to be continuing my education with IMDT.

Only disappointment has been the lack of replies from the query team. I was expecting a phone call before booking and have sent another email regarding working outside the UK and I’ve never received a response.

Think it’s important to know this is a pathway where you receive little handholding and it’s also not guaranteed other IMDT members will want you to shadow/volunteer alongside them either. I’ve emailed most of the registered trainers from the IMDT directory in London and have even contacted some on social media, I haven’t received any replies.

Maybe IMDT should set up a volunteering/work experience scheme or introduce a clause for registered members to accrue a certain number of mentoring hours per year in order to retain their registration.

Great course, just go into it with confidence and expect to learn everything yourself. It’s similar to University without the mandatory peer work

30 September 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Lucy thank you for taking the time to leave a review. It's great to hear you have enjoyed the IMDT courses and will be doing more working towards, hopefully your IMDT assessment. As our attendees are adult learners it is encouraged that attendees do find opportunity to get some hands on experience and do their own research etc to compliment the courses. Our current IMDT trainers are encouraged to engage with trainers reaching out for shadowing opportunities and we have 100's of IMDT trainers who offer mentoring, shadowing and support to others, it's not compulsory to their membership as it's very individual depending on their differing circumstances.
Once you have gained your IMDT membership you will have the opportunity to offer support to new trainers which will be great thank you. We endeavour to respond to all calls and email queries, occasionally they might go adrift and of course we apologise if that happens

Rated 2 out of 5 stars

The heart of IMDT is being over balanced by business

After completing many courses with IMDT both practical and online, I have found they are generally well laid out, informative and a great place to meet and speak with like minded people.

The disappointing part to the courses is the customer care you receive, the social skills are inappropriate and a little abrupt, especially when questioning the material you did not receive on completion of a course. Unfortunately there is no aftercare, once course is purchased and completed …. thats it you’re done. Even if there is an error on their part.

Due to the lack of approachability, kindness and just general poor social skills, being a part of the team, is something I have had no doubt in not becoming therefore cancelling of my IMDT assessment. It is disappointing and believe the love and heart from the instructors to deliver some great experience and information are being ruined by the business/admin side.

23 August 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Sian thank you for taking the time to leave a review. The IMDT are proud of both their courses and customer service and we always strive to offer solutions to attendee situations if they change, as indeed we offered to yourself. The IMDT would be happy to welcome you back to attend future courses

Rated 5 out of 5 stars

A really informative and safety focused…

A really informative and safety focused course. Lots of detail on how to keep safe as well as great training on the consultation itself. Can’t recommend highly enough.

14 September 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Ali thank you for taking the time to review our Consultation and Follow-Up Report course. We're really pleased you enjoyed it and found it informative and we hope trainers find the information around keeping safe thought provoking and useful - we hope to see you on another IMDT course soon

Rated 3 out of 5 stars

Limited examples

1 day canine body language

Mus, the facilitator was outstanding, knowledgeable and very charismatic. The whole session was very enjoyable.

Structure of the course very well organised.

The videos very limited. Generally one per subject, some of them with dogs too far away from the camera and a couple of topics without videos at all!

I must point out once the course is finished videos are not available and cannot revise eventhough several pupils had lag at the time of watching them.

Failed to get reply from IMDB when I tried to contact them after the course.

This course has helped me to identify by name different dog communicative behaviours but has not improved my expertise at reading them.

I am happy I did the course but still debating if it was worth the full cost.

8 September 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi PF thank you for taking the time to leave a review. It's great to hear you found our instructor to be knowledgeable and overall enjoyed the session. It's not always possible to share videos used in the course but we feel the information in the videos is valuable enough that we want to keep them in the course for our attendees so we apologise for that but I am sure you can understand why, having completed the course and watched the videos

Rated 5 out of 5 stars

Amazing

The tutor was great, so knowledgeable and friendly.
The content was amazing, and relevant too.

5 August 2024
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Hi Cathy thank you for taking the time to post a review. It's great you found the course friendly, we always want our attendees to feel welcome and for your review that our tutor was knowledgeable and the content of the course relevant, that's what we always strive for

Rated 5 out of 5 stars

2 day instructors course

I completed the 2 day instructors course recently over a series of 4 evenings. Its a brilliant course that gives very clear explanations but also engages you from start to finish. Looking forward to the next one.

6 September 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Stacey thank you for your review. It's great to hear that you felt engaged with the course and that the explanations throughout the course were clear and understandable - we're looking forward to welcoming you to another IMDT course

Rated 5 out of 5 stars

4 day practical course

Wow, an amazing four days. I’ve never run a dog class and Im not confident with my knowledge or practical skills but the course was so well taught and the practical elements bolted on in little bits with opportunity to practice before moving on to the next part that I achieved so much more than I thought I would. The tutors and other attendees were so kind and supportive, offering positive feedback as well as tips and things to consider; I never felt judged, the atmosphere was one of learning and mutual support. I’ve come away feeling more knowledgeable, skilled and confident and having made some new friends too. Whatever level you’re at you will learn lots as the tutors are so good at tailoring their feedback to the individual. I can’t recommend this course enough, absolutely superb 🎉😊

10 September 2024
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for your review and we're so pleased you achieved more than you thought you could during the course. It's wonderful to hear you felt supported and that the learning environment was supportive, kind and non-judgemental and that your confidence has grown. IMDT courses are all about our attendees gaining skills and knowledge at whatever level they currently are

Rated 5 out of 5 stars

4 day practical instructors course

Dog welfare was taken very seriously for dogs participating in the 4 days, I started with my easy sociable dog however with the guidelines and structure in place for training (and dogs left in vehicles) I was able to do some training with my nervous/reactive ones too which was an added bonus but also allowed participants to experience more anxious dogs. Great 4 days packed with practical and hands on experience.

20 August 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Sally thank you your review we take the welfare of the dogs attending our courses as paramount and above all it's the most important consideration we make when putting the courses together - we're so pleased you enjoyed all the hands on practical training, we hope to see you on another IMDT course soon

Rated 5 out of 5 stars

IMDT Level 4 Correspondence Course.

I've really enjoyed completing the IMDT Level 4 CorrespondenceCourse. The tutor team, and other trainers completing the course, are like having your own personal cheerleading team driving you forward and helping celebrate your success. I can't recommend the course enough for a deeper understanding of canine behaviour and how to help canine companions and their guardians ❤️

23 August 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Paul thank you for your review and congratulations the level 4 correspondence course takes commitment and hard work - be proud of your achievement. The IMDT tutor team and definitely cheerleaders for everybody competing our level 3,4 and 5 courses, they go above and beyond to support our learners

Rated 5 out of 5 stars

I have just completed the 4 day…

I have just completed the 4 day practical instruction course and it was fantastic. The tutors were amazing, making everyone feel at ease, the daily incremental challenges really make you push yourself but the learning you come away with is fantastic. My dogs Roxy and Mila had the best 4 days ever, lots of training treats and fun! 100% would recommend this to anyone.

23 August 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review - we’re so pleased you felt the course structure pushed you just right amount each day and that you finished the course having learnt more and, most importantly, that Roxy and Mila enjoyed the course too. Thank you for recommending the course to other people

Rated 5 out of 5 stars

The 4 dayer was brilliant

The 4 dayer was brilliant! I gained loads of confidence! The instructors made it really enjoyable with their friendly attitude. I woke up the morning after my last day wishing I could go back.
It was also lovely meeting so many like minded people! And I’ve never seen the dogs so tired 🤣
I will definitely be doing more IMDT courses!

6 August 2024
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for your review and great to hear you wanted more. The IMDT instructors let be the 4 day practical instructors course too. We look forward to seeing you on more courses with us

Rated 4 out of 5 stars

Great puppy course

I really liked the way this tutor relayed the information on this course. He kept up the pace and completed the handout provided not leaving me feeling like I need explanation for anything missed. I like that the tutor didnt make you feel stupid when asking questions. I really enjoyed the content of the couse, as a dog trainer I learned new information.

It would have been good to have had a recording following the course, being neurodivergent I can struggle to remember content and subsequent notes dont always make sense - my reason for giving 4*.

1 August 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review, it's great to hear that you felt like you could ask questions and found the course informative with new information. Unfortunately as our courses are presented 'live' to enable the course to be as accessible and interactive as possible and for questions to be asked we can't share recordings under the current GDPR regulations. Hope to see you on another IMDT course soon

Rated 5 out of 5 stars

IMDT instructor preparation

I have attended the Assessment preparation webinar, the 2 day career as a dog trainer and the 4 day practical instructor workshops. They are extremely well structured and give you everything you need in order to pass the IMDT assessment. The assessment is also very thorough and the trainers do all that they can to put you at ease. It is great that the IMDT not only prepare you thoroughly but test you thoroughly to ensure the quality of their trainers remains high. There are not many organisations in this unregulated industry that test your knowledge, your practical training skills in both a grouo and 1:1 situation and your follow up reporting, but IMDT do. Really enjoyed the courses I've done, learned plenty and met some great people. 5 stars from me.

21 June 2024
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Hi Janet thank you for your review, we’re so pleased you found our courses well structured and enjoyable.

We’re very proud of the thorough assessment process, we know that all IMDT trainers have studied for and attained a high level of knowledge and practical skills

Rated 5 out of 5 stars

Clear Assessment Guidance.

Information was clear. Very helpful guidance presented well.

24 July 2024
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Cath thank you for your review. Great to know you found the assessment prep webinar helpful and we wish you luck when you come to take your IMDT assessment

Rated 5 out of 5 stars

This 4 day course is the best dog training course

This 4 day course is the best dog training course I have ever attended. The course is well constructed, packed with purposeful trainings and very informative. The instructors are so knowledgeable and helpful. The course atmosphere is friendly but tense. Love this course.

31 May 2024
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for your review Sean we're proud of the 4 day practical instructors course and pleased you felt welcomed and went home full of new knowledge

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