Illuminate Reviews 451

Only gave 1 star as couldnt give zero. No response from them. Need bigger mouthguard but cant get confirmation of request or seen intent to send. Shocking service.

Poor and unhelpful communication and no updates on product status

Very slow to respond and even excuses are inconsistent and make no sense. Piad for shippping and still no traacking number when other sellers with free shipping would have already had the items delivered. If not a scam then whaytever is worse. A hitchhiker could have delivered it by now and would at least have provided trsscking and a response

I wouldn’t buy anything from this company . I was over changed didn’t notice till after I ordered I checked my PayPal account and the company added charges on my order. I did contact them and the company said it was a mistake . I requested them cancel my order I felt the company was being dishonest. The company said they can’t cancel my order it’s was already shipped. Well that was a lie, I received tracking like 5 days later when product shipped. I said I would refuse delivery which I did and guess what they said they can’t receive packages back and will not refund my money. Do not order from this company it’s a scam !

Please look at the pictures from Cleanser
And the pictures after Tonet ?!!

I received the wrong lights and customer arrive hasn’t replied. China jobs. Do not use this company. Wasted money.

NEVER RECEIVED ORDER PLACED 4 MONTHS AGO. NO RESPONSE FROM CUSTOMER SERVICE!!

WHAT A SCAM!!!!

The communication was excellent and addressed my query straight away. I love the products sad they will closing down. However I have bought enough products to last for months.

Purchased 3 lots of toothpaste in case we can’t get any again, it’s messy but really good stuff, it’s definitely helped my teeth stay healthy

Great value for money. I have remained loyal to this product for 8 years and wouldn’t change that for the world.

Quick and efficient in sending this order out

Scam company posting images and videos of stock from a company called Stitch Spring and passing it off as their own. Avoid.

Natural products that deliver.
Ty as always 🥰

Illuminate Essentials saved my skin! Customer service is perfection like the products. I love that everything is natural but affordable. So blessed to have found this company.

My delivery didn't take you to come and product is fantastic.

Did not receive my order as there was no tracking number.

Been using this product for a few years now and people always comment on how great my skin looks

The face serum is incredible. Using a little bit everyday has completely brightened up my face- people are constantly telling me how great my skin looks! It also smells lovely. Highly, highly recommend!!

Great quality products as usual thank you