OZPTides Reviews 16

TrustScore 2 out of 5

2.2

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Company details

Written by the company

To reassure you whether we are legit, you can see our new lab setup here, please check our .com/lab photos and videos that show our new warehouse. Our purity, dimer, endotoxins, and peptide overfill are the highest in the domestic Australia scene. Although we may have bad reviews, it's due to bad operational issues which are now completely resolved. We hope to become your #1 supplier domestic and international. For bulk orders, please contact live chat and the agent will refer you to our sales team for oils, tablets, peptides over $500+


Contact info

2.2

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Do not buy from here. COMPLETE SCAM

Reading these reviews, same experience. Do not buy from here, terrible response times if any (days at least), asked for a refund recieved nothing, just ignored me with absolutely no response, placed the order back in either september or october of 2025. genuinely ridiculous.

5 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor.

Ordered on November 1st. They said I would receive my order in a week or two. No update or parcel tracking until December 1st and even then it took them like 10 days to deliver, and I live in New Zealand so I expected it to come a lot quicker. Their replies are most times automated and do not address the real issue. I got my parcel but even then it was not worth it how long I waited and how many times I was worried about my order.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Straight up might have scammed me
Order number #1959
I bought 4 days ago now and haven’t received any updates on what’s happening even tried asking support but no luck EDIT: I got my package but still a scam in their website the test C says it’s 10mg /10ml and I paid for 2 vials but only got a single injection tiny little vial bloody scammers

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience!

Slow responses, non-existent shipping, and misleading “2-day AU/NZ delivery” claim.

I placed an order with OzPeptides because their website looks professional and clearly advertises 2-day shipping to AU/NZ.
Unfortunately, my actual experience has been the complete opposite.

🚩 1. No shipping for weeks despite “2-day” claim
It has now been over two weeks since I placed my order, and there is still no indication that the parcel has actually been shipped. The promised delivery timeframe is highly misleading.

🚩 2. Tracking number doesn’t work — stuck on “Pending”
I eventually received a tracking number, but the tracking link in the email does not work.
Entering the number manually into Australia Post only shows “Pending”; this means the company created a label but never handed the parcel to the courier.
No movement or updates for days
Every tracking number entered shows the same “Pending” status, which is effectively the same as having no shipment at all!

🚩 3. Extremely slow responses & repeated copy-paste excuses
Communication with the seller has been frustrating.
I had to message multiple times to get a response, often waiting hours or days.
When they do reply, the responses are almost always the same copy-paste message:
“We were busy setting up a new warehouse and had issues shipping out orders.”
They repeated this multiple times, even after claiming “all orders have been shipped,” yet my tracking still shows no updates.

🚩 4. Lack of transparency about delays
If they are experiencing significant operational delays, this should be clearly stated on the website before taking payments, especially when they continue to advertise fast 2-day shipping.

Instead, customers only learn about the delays after placing the order and following up repeatedly.

My experience with OzPeptides has included:
❌ No real shipping after more than two weeks
❌ Tracking permanently stuck at “Pending”
❌ Slow, repetitive, and non-helpful communication
❌ Misleading shipping promises
❌ Zero transparency
❌ Still waiting for shipment...

I regret ordering from this website and hope this review helps others avoid the same situation.
Never buying from here again; scammers.

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Edit (since i cant reply to their comment below):
They still have not yet shipping the package.. I dont care about warehouse setup, delays, etc. - it is your job to update the website accordingly so we buyers can make informed decisions.
I will update this message again once items are shipped.

21 November 2025
Unprompted review
OZPTides logo

Reply from OZPTides

To reassure you, you can see our new lab setup here:
https://ozptides.com/lab
We hope this demonstrates that we are a legitimate company and are committed to improving our service.

---
We’re truly sorry for the experience you’ve had with your order. We completely understand your frustration regarding the delays, the tracking issues, and the lack of timely communication.

We were in the process of setting up a new warehouse during your order, which caused unexpected shipping delays. We know this isn’t what you were promised, and we sincerely apologise for any inconvenience this has caused.

We’re very sorry for the delays and the frustration caused by the tracking issues. We completely understand how upsetting this has been. During the setup of our new warehouse, shipments were delayed, which also affected tracking updates.

All orders have now been shipped—please check your email for tracking. If you haven’t received it, reply here with your order details and we’ll resolve it immediately.

All orders have now been shipped. Please check your email for the tracking information. If you haven’t received it, reply here with your order details and we’ll make sure to resolve this immediately.

We appreciate your patience and honesty, and we’re committed to improving our communication and shipping processes to prevent this from happening again.

Thank you for giving us the chance to address this.

Rated 1 out of 5 stars

SCAMMER YOU ARE A SCAMMER GIVE ME MY…

SCAMMER YOU ARE A SCAMMER GIVE ME MY MONEY BACK

EDIT- I STILL NOT RECHIEVE MY ORDER 😭😭, OZPTIDES IS A SCAMMER. THEY JUST ANSWER ME IN THIS COMMENT BUT NOT DOING ANYTHING

19 November 2025
Unprompted review
OZPTides logo

Reply from OZPTides

To reassure you, you can see our new lab setup here:
https://ozptides.com/lab
We hope this demonstrates that we are a legitimate company and are committed to improving our service.

We sincerely apologise for the frustration caused. We understand why you’re upset and want to assure you that we are not a scam.

All orders have now been shipped. Please check your email for tracking information. If you haven’t received it, reply here with your order details and we will resolve this immediately.

We truly appreciate your patience as we work to fix these delays.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Bought via crypto and had to keep requesting for updates through the chatbot on their app, took them 3 - 4 days to answer sometimes. As soon as I asked for a refund, they started responding quicker. Placed my order at the beginning of October/late September and I still have no information whatsoever. They’ve provided a faulty tracking number which doesn’t update at all.

Could not recommend this service any less to anyone. Also they only have in-house tests on their products for purity, kept asking for 3rd party tests on it but I’m guessing they don’t want to get them done for obvious reasons.

Again, DO NOT BUY FROM HERE.

2 November 2025
Unprompted review
OZPTides logo

Reply from OZPTides

To reassure you, you can see our new lab setup here:
https://ozptides.com/lab
We hope this demonstrates that we are a legitimate company and are committed to improving our service.

We sincerely apologise for the frustration and delays you’ve experienced. We completely understand how upsetting it is to wait for updates while the order hasn’t moved.

During this period, we were setting up a new warehouse, which caused unexpected shipping delays. The tracking status remained “Pending” because the parcels had not yet been handed over to the courier. We are truly sorry for any confusion or inconvenience this caused.

All orders have now been shipped. Please check your email for your tracking information. If you haven’t received it, reply here with your order details and we will resolve it immediately.

We genuinely appreciate your patience and feedback as we work to improve our processes.

Rated 1 out of 5 stars

I think i might have been scammed.

I think i might have been scammed.
I placed my order (#1762) 2 weeks ago and haven't recieved any confirmation or denial email. I contacted their support multiple times for which I recieved absolutely no response.
For a supplier with a nice website, an app and many (most likely paid) tiktok accounts recommending them, they have SEVERE operational issues. And occording to other reviews people are having a similar issue.

31 October 2025
Unprompted review
OZPTides logo

Reply from OZPTides

To reassure you, you can see our new lab setup here:
https://ozptides.com/lab
We hope this demonstrates that we are a legitimate company and are committed to improving our service.

We’re very sorry for the worry and frustration this has caused. We completely understand why you’d be concerned.

Due to setting up a new warehouse, some orders (including yours) unexpected delays in processing and communication. We can assure you that your order has not been lost or ignored.

All orders have now been shipped. Please check your email for the tracking information. If you haven’t received it, reply here with your order number and we will resolve it immediately.

We truly appreciate your patience and are committed to improving our processes to prevent this from happening again.

Rated 1 out of 5 stars

dont buy!

I’m really disappointed with my experience at OZPeptides.
I placed my order (#1625) on September 30th, and after more than a month, I still haven’t received any shipping updates or tracking information.
I contacted support several times — the replies were vague and didn’t resolve anything.
This level of delay and lack of communication is unacceptable, especially for a company that claims to have reliable customer service.

29 October 2025
Unprompted review
OZPTides logo

Reply from OZPTides

To reassure you, you can see our new lab setup here:
https://ozptides.com/lab
We hope this demonstrates that we are a legitimate company and are committed to improving our service.

We’re very sorry for the delays and the frustration caused by the tracking issues. We completely understand how upsetting this has been. During the setup of our new warehouse, shipments were delayed, which also affected tracking updates.

All orders have now been shipped—please check your email for tracking. If you haven’t received it, reply here with your order details and we’ll resolve it immediately.

Rated 1 out of 5 stars

SCAM watch out

I sent money through crypto and got no info on my order with the live chat ignoring me anytime I ask about my order. Also the vendor below is probably just someone on the pr team trying to hide there shady tactics.

Edit – Order #1675:
It’s been 45 days since I placed my order, and I still haven’t received anything. I understand delays can happen, but this is far too long and completely unacceptable. When I asked for my item to be shipped without BAC water just to speed things up, they ignored my message entirely. Their chat support only replies quickly when it’s time to send money — after that, they disappear.

8 October 2025
Unprompted review
OZPTides logo

Reply from OZPTides

Please share your order ID; let's get this fixed ASAP. Also, you may want to contact us before leaving a negative review.

Rated 3 out of 5 stars

NEVER use this company

NEVER use this company. They are scammers who take your money and ignore you emails and messages. All they kept telling me after 1 .5 weeks of not receiving the product is "boss we will see if we can send it tomorrow." they said this 5 days in a row now.

I repeat never use this company ever again.

EDIT - my order number is Order #1637. I have made payment on the 1st of october, 2025. I didn't order BAC water.

EDIT - i received my order but will leave this post to show what i endured just to receive my product.

9 October 2025
Unprompted review
OZPTides logo

Reply from OZPTides

Hi, we have already sent a tracking code with express shipping.

1.5 weeks is standard time, considering delays and express shipping via AusPost is 2-3 days.

Rated 5 out of 5 stars

Great support, great product

Ordered twice from here, first time was great, they were able to put in a custom order for products not listed on the website and they shipped quickly, and all the products worked great. Second order had some issues, but support was really helpful and gave excellent compensation. Would recommend, great for first timers.

9 August 2025
Rated 1 out of 5 stars

Scam - be careful

Bogus shipping information, no parcel.
Total scam.

Don’t be fooled by the response from the ‘vendor’ below. I received an email from the seller, promptly after posting this review. But still no valid tracking, and weeks later, no product has arrived.

Buyer beware, don’t waste your money.

20 August 2025
OZPTides logo

Reply from OZPTides

Hey, we’re sorry to hear this. We recognise your order by your email and we’ve got your order in our Australian warehouse but we’re still waiting on some products from our lab. If you wanna email us to get a full confirmation and solve this issue let us know. I’d love to send what we have now and send the rest with no extra charge. 😊

Edit: We’ve sent you an image of your order (what we have) to your email. We just faced issues ordering your stock to Australia that’s why it’s taking a while. If you contacted us for a refund it can get sorted but we heard absolutely nothing from you

For full transparency, we've uploaded a picture (with sensitive information blurred) of your order, we've already dispatched the rest of your order and it's waiting to arrive.

As compensation, we can do:
- Full order in store credit + Any products you want matching your order value sent with this package (get sent twice the products you ordered)

https://imgur.com/a/LPImypH

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