Illamasqua Reviews 

2,423
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often highlighting their long-lasting nature and excellent performance. Many people also commend the speedy delivery and efficient service, noting quick shipping and clear communication throughout the process. However, some customers also noted concerns regarding product availability, mentioning that many items or specific shades have been discontinued or are difficult to find. A few other people also felt that certain products did not seem original, caused dermatological reactions, or had an unpleasant smell, with some foundations leaning too red for specific skin tones.

What people talk about most

Product

Consumers find products to be of high quality, with many expressing satisfaction with items like blusher,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Quality

Customers consistently report positive experiences with product quality, with many praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great long-lasting products and fast service. One of the best waterproof mascaras I have ever used. The foundation looks great on my mature skin... Love it love it. is the brand coming to End of li... See more

Company replied

Rated 5 out of 5 stars

I started using Illamasqua years ago , love the quality but unfortunately it seems like they have stopped producing loads of their products.not many options on their website and cannot purchase in sto... See more

Company replied

Rated 5 out of 5 stars

All your cosmetics are wonderful, The standout excellence of Illamasqua is its cruelty free. The one downside is you have discontinued your skin base foundation that we older ladies have relied on for... See more

Company replied

Rated 5 out of 5 stars

I love Illamasqua products, especially their foundations. I only wish they were easier to find in the UK as the Beyond Foundation is hands down the best I’ve ever used and covers eczema break outs and... See more

Company replied


Company details

  1. Beauty & Well-being

About Illamasqua

Written by the company

Illamasqua

Helpful Links



About Us

At Illamasqua we are on a mission to empower all with the confidence to express their true self. Out high-performing colour defies industry standards with distinctive pay-off and pigment. A passion for artistry is in our blood, and at the heart of everything we create. Our anti-conformist attitude and irreverent style rejects the conventions of the beauty industry and emboldens the brave.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(2,423)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this product

Love this product. Been a few years since I last used but so glad I am now ordering again. Gives great lash lift

13 June 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Beautiful

Beautiful , better than expected,thank you

31 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Have always loved illamasqua been using…

Have always loved illamasqua been using the brand for over 10 years always fantastic products and delivery was amazing so fast

31 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

The lipstick was broken and got stuck…

The lipstick was broken and got stuck on the upper part of the lipstick.

The mascara does not have any mascara inside and it clumped up onto the mascara brush. There’s nothing in it, I cannot use them.

Eid is in a week and I thought let me try out Illamasqua but I’m disappointed with the mascara and Mini lipstick.

31 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Kayleigh

Rated 5 out of 5 stars

Great

Great make up

29 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars

My mascara was dry as a bone.and have 3…

My mascara was dry as a bone.and have 3 of them.waste of money.

23 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Quick delivery

Quick delivery

24 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Great products

Great products, great price and great service!
Ordered the colour veil in tonic and infatuate. Tonic is a great everyday blush with a fresh look. Infatuate is a deeper colour, great for when you have a tan or a heavier make up look. Found them very easy to apply just using fingers.
Service was excellent with the products being delivered the next day. Will definitely be ordering more products.

26 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 4 out of 5 stars

Make up

It was my niece she recommended illamasqua to me after she sent fir a foundation for me last year do I decided to buy some more .

25 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars

Great products and very fast delivery!

Great products and very fast delivery!

25 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Can't fault anything!

Very reasonable prices, really quick and cheap delivery (2 days), reliably high quality products. Super happy, just wish more stuff was in stock on the website!

25 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Really delighted with my beyond…

Really delighted with my beyond foundation. It arrived crazy fast and is a fabulous replacement for my Charlotte Tilbury one. Highly recommended A1 service and price.

20 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Best makeup products ever!!!

They are fantastic products that last well and stay put. With strong pigment colours and aren’t tested on animals.

20 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

EXCELLENT - Excellent service my eye pencils are so…

Excellent service my eye pencils are so soft so go on beautifully, haven’t tried the brow block yet but the colour is great for me as blond. This all arrived in 2 days beautifully packaged. I will recommend to all my friends, and will definitely be ordering more. Thank you

19 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Super fast delivery place order on 17/5…

Super fast delivery place order on 17/5 and arrived 19/5. Excellent items again which never let me down

19 May 2025
Unprompted review
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Really quick delivery and very happy…

Really quick delivery and very happy with the product

15 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Absolutely brilliant experience

Absolutely brilliant experience ! Really happy with my order. Amazing offers on products currently. Received my order on 3rd day perfectly packaged. More than happy with my order, I will definitely be ordering more and I really recommend everyone to order and try their beautiful products.

18 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

Brilliant

Brilliant. Love their products and delivered in super quick time !!

17 May 2025
Illamasqua logo

Reply from Illamasqua

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

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