Great long-lasting products and fast service. One of the best waterproof mascaras I have ever used. The foundation looks great on my mature skin... Love it love it. is the brand coming to End of li... See more
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At Illamasqua we are on a mission to empower all with the confidence to express their true self. Out high-performing colour defies industry standards with distinctive pay-off and pigment. A passion for artistry is in our blood, and at the heart of everything we create. Our anti-conformist attitude and irreverent style rejects the conventions of the beauty industry and emboldens the brave.
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Excellent products , the best blushes ever .
Quick delivery and excellent products

Reply from Illamasqua
Extremely efficient yet again. Always a very speedy delivery and excellent communication. Lovely products. Well done to all the team..

Reply from Illamasqua
Great value from original brand - I got two bottles of foundation, cheaper including postage than sellers selling one bottle on Amazon!

Reply from Illamasqua
Customer services is non existent
I have been chasing this company for over a week take ur money but don’t send the product
I have now contact my bank to reclaim my money
More stress and inconvenience
It’s been over a week and nobody has looked at my Facebook message when that’s a method u use for customer to get in touch

Reply from Illamasqua
Excellent Mascara… really love its application and how well it lasts.

Reply from Illamasqua
Ordered and delivered within 24 hours upgraded postage for free and item I purchased was half price so fabulous all round

Reply from Illamasqua
Super fast delivery and great communication through out. I love the products, very high quality

Reply from Illamasqua
I started using Illamasqua years ago , love the quality but unfortunately it seems like they have stopped producing loads of their products.not many options on their website and cannot purchase in stores either which is a shame.

Reply from Illamasqua
Very quick and easy to place order and receive order ive been using this product for years now I wouldn't have anything else

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Reply from Illamasqua
I thought the p+p a reasonable charge .Also such a quick delivery. So a Big thank you!

Reply from Illamasqua
All your cosmetics are wonderful, The standout excellence of Illamasqua is its cruelty free. The one downside is you have discontinued your skin base foundation that we older ladies have relied on for years. Their is nothing out there to touch this product, and as far as i am aware you have not offered an alternative which is very sad. Hopefully you may reconsider? In the meantime i am forced to shop elsewhere for cosmetics. Love Illamasqua products. {I am using my husbands account he doesn't use my products "as far as i know "} :]

Reply from Illamasqua
Very good service I love this eyeliner which I have been using for years and a quick delivery thank you.

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Reply from Illamasqua
I’ve used skin base for years and love it. It’s discontinued so I tried this one. Unfortunately it does not smell nice.

Reply from Illamasqua
I matched my colour skin online and the product is very close to my skin colour. I am happy. Delivery of my order was superbly quick and efficient. I was kept updated every step of the way. I love Illamasqua.

Reply from Illamasqua
Quick shipping and great products. I have extremely oily skin and the matte primer is excellent, it's the only product I've tried that truly keeps me matte throughout the day. My only gripe is the foundation leans too red for darker skin tones. Otherwise a great deal if you buy when on sale.

Reply from Illamasqua
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