ID Medical Reviews 

1,244
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and supportive staff, who are often described as diligent, approachable, and going above and beyond to assist. Many highlight the excellent service, noting its efficiency, dependability, and thoroughness in finding suitable positions and managing processes smoothly. People appreciate the exceptional customer service, characterized by quick response times, immediate availability, and a personal, empathetic approach. This ensures a stress-free and well-supported user experience, making customers feel like valued family members.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional support and... See more

Response time

Customers consistently note positive experiences with response times, highlighting timely feedback and prompt... See more

User experience

Reviewers mention positive feedback about user experience, describing it as easy, proactive, and seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,244)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth process of finding locum work

I was looking for locum work in London via Messly and was contacted very quickly by Gauuri, who was brilliant throughout the process of talking me through how she would help me find locum shifts; making sure I was up-to-date with my compliance; and addressing my needs and concerns. I would thoroughly recommend her and ID medical to anyone who is looking for locum work - Gauuri is fantastic to have in your corner and ID Medical clearly have a well-run process with regards to sourcing work that would meet your requirements.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Good experience overall

Good experience overall. Very professional and prompt with information.
Gives a good feeling of being supported, Shifa in particular has been very helpful.

I would recommend to is agency for a reliable and trustworthy service.

6 July 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Daniel,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shifa’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I truly feel like the team at ID…

I truly feel like the team at ID Medical are more than just a locum agency—they feel like family. They have always been there for me whenever I needed advice or support, and I have always been able to reach them with confidence.

Princess Alexandra Hospital will be my second placement through ID Medical, and I couldn’t be happier to continue working with such a professional, experienced, and caring team.

A very special thank you to Sophie Cooper. You have gone above and beyond to support me throughout my journey, and I genuinely appreciate everything you have done for me. Your kindness, professionalism, and constant encouragement have made a real difference. I am truly grateful to have had your support.

I highly recommend ID Medical to any healthcare professional looking for a trustworthy, supportive, and outstanding locum agency. Thank you all for everything!

24 June 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Songul,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sophie’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I had an outstanding experience with ID…

I had an outstanding experience with ID Medical. From start to finish, they provided exceptional support in securing a consultant role for me. Mr Alexandru Martin and his team were fantastic. They guided consultants and other medical professionals every step of the way, ensuring they were matched to the right positions, with the best salaries and all recommended facilities. Highly recommend them!

14 May 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Priyankara,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alexandru’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

ID medical has such an awesome team

ID medical has such an awesome team
who were in contact and helpful from day 1
till me and my family settled.

5 June 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Adnan,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

ID Medical - Krutika Jadhav

I had a great experience working with Krutika Jadhav as my recruitment consultant. From the very beginning, she was professional, approachable, and genuinely invested in helping me find the right opportunity.

Krutika took the time to understand my skills, my clinical background, and preferences, and matched me with roles that were well aligned. Her communication was clear and consistent throughout the process, and she always kept me informed at every stage.

What stood out most was her support and encouragement, timely feedback, and made the whole process feel smooth and stress-free.

I would highly recommend Krutika to anyone looking for a dedicated and reliable recruitment consultant.

28 February 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Dennis,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Krutika’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Shifa is an excellent manager

Shifa is an excellent manager. She has been very supportive throughout the process of finding me work as a Locum doctor. She is prompt with replies, friendly and professional. She always has a positive attitude towards work & consistently tries her best to resolve any issues faced. Thank you very much! ☺️

7 April 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shifa’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Gauri has been very communicative and…

Gauri has been very communicative and supportive during the whole process.

The team made it easy to understand the whole process and helped me find accomodation aswell.

10/10

25 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Zain,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gauri’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

The Professionals

I first joined iD Medical in 2015 and hadn’t done any work with the team for a long time.

A decade later Sanaya did a sterling job of getting me back into “locum life” with speed, clarity of my situation and without unnecessary administrative red tape.
And all with some humour too!

Thank you Sanaya!

25 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Alex has been helpful securing a job…

Alex has been helpful securing a job for me. He also checked up on my job and how and I coping in my new place. Thank you Alex

16 July 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Yong,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Mr Alex Marin is very helpful during the period while I was switching my NHS from one to another employee at the UK

The ID Medical team is working very hard and helping the NHS employees to get chance to work with NHS, UK.

I would specially say Thanks to Mr Alexander Marin(Alex), who helped me during the period while I was switching my job with another employee

Thanks again ID medical and Mr. Alex Marin

21 March 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Subqatgeen,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 1 out of 5 stars

No response

I applied to join November 2025 and completed all the steps. No response, no emails, nothing. I question the legitimacy of this company and regret even filling out and sending my details as well as references. I would be cautious.

Also i am not an international midwife. The response below highlights assumptions and implicit bias from the company. You can check my details on nmc!emails have also been sent with no reply

18 November 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Dear Zainab,

We sincerely apologise, we do not have access to your surname here and so looked for a registration under your first name for November and we only had one, which was an international Nurse.

We appreciate you may not wish to reach out to us directly, but if you could message us at info@id-medical.com, we would be able in investigate what has happened and respond to your complaint.

Kind Regards,

ID Medical Team

Rated 5 out of 5 stars

The decision to send my CV to ID…

The decision to send my CV to ID Medical was the best one I’ve made for my career. By the time I’d included them in the process, I had already applied to tens of positions throughout the NHS, and I was already in the UK doing an expensive clinical attachment to raise my chances of being invited for an interview. However, I was very unlucky throughout my search, and other agencies were giving me advice to go back to my country, get more experience in my desired specialty, and even sit through membership exams, which would’ve added at least two years to an already long and difficult GMC registration and job hunting process. ID Medical restored my hope of finding a position that suited my qualifications, and managed to get me an interview, which ultimately lead to an excellent offer, only two months after they received my CV. Special and huge thank you to Alex Marin for his support and guidance, as he was the person who mediated my communications with the hospital, and accompanied me through most of my application journey. He was calm, understanding, experienced, patient, immediately understood what I was looking for, and very encouraging. I honestly could not recommend him, and the rest of ID Medical enough.

18 March 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Areej,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

With the support and guidance from Amie…

With the support and guidance from Amie Adams, I was able to secure a Locum consultant Job in Neurology in UK. It was a dream come true for an overseas doctor like me. She gave me the confidence, guidance and support to prepare resume and perform well during the interview.

20 January 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Robbin,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Amie’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Worked closely with Alex Marin at ID…

Worked closely with Alex Marin at ID medical. Easy and proactive. My shifts went smoothly. Definitely would recommend him to colleagues

10 January 2026
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Karim!

Rated 5 out of 5 stars

I would like to extend a huge thank you…

I would like to extend a huge thank you to ID Medical for their professionalism and support throughout my recruitment process. A special and sincere thank you to Mr. Alex Marin. His guidance during my transition to the UK was invaluable—from helping me find the right role to ensuring every step of the relocation went smoothly. I truly appreciate his continuous support

1 June 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Salah,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

My experience with ID Medical during my…recuritment process

My experience with ID Medical during my first NHS role as a Consultant in Geriatric Medicine was very positive. The process was well organised, and the team provided consistent support from the initial recruitment stage through to starting the role.
I would especially like to express my sincere thanks to Alex Marin for his helpful guidance and professional support. He was approachable, responsive, and always willing to assist with any issues or questions that arose during the process.
I truly appreciate the support provided by ID Medical, which helped make my transition into working within the NHS smooth and well supported. I would be happy to recommend their services to other clinicians looking for opportunities in the UK.

3 November 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Mohammed,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

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