Pharmadoctor Reviews 

33,850
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 10,865 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, knowledgeable, and create a comforting environment during their scheduled medical visits. People consistently praise the remarkably smooth, efficient booking process and the painless administration of vaccinations handled by highly skilled professionals. Personalized health advice and thorough explanations are widely appreciated by visitors looking for reliable ongoing support. Though some customers experienced minor technical friction, digital portal delays, or formatting issues during online appointment scheduling. A few reviewers also noted occasional communication hurdles that required extra coordination directly with the local chemist shop.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and friendly appointments with minimal... See more

User experience

Reviewers highlight positive aspects of user experience, noting that booking appointments is very efficient,... See more

Customer service

Users describe positive interactions with customer service, highlighting that booking appointments is quick... See more

Booking process

Customers expressed strong satisfaction and appreciation regarding the booking process, highlighting that it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used this private pharmacy for our seasonal covid booster and flu injections. The booking process was straightforward, and there was no waiting around. The pharmacist's technique was superb—highly... See more

Company replied

Rated 5 out of 5 stars

Thame Pharmacy was efficient, helpful and enterprising - the manager privately providing a vaccine not available on the NHS at my age, at the same time as the NHS 'flu jab. Open on a Sunday, no queuin... See more

Company replied

Rated 5 out of 5 stars

Appointment system works well. Staff are pleasant, helpful and knowledgeable. Our questions are fully answered and nothing is too much trouble. A very good experience when we visit this pharmacy.... See more

Company replied

Rated 5 out of 5 stars

The staff at Gilbert and Armstrong pharmacy were lovely. I had a private COVID vaccination as I'm no longer eligible under NHS criteria. They arranged it same day. Lovely well stocked pharmacy especia... See more

Company replied


Company details

  1. Travel Clinic
  2. also in
  3. Doctor
  4. Medical Clinic
  5. Pharmacy
  6. Walk-In Clinic
  7. Weight Loss Service

About Pharmadoctor

Written by the company

Pharmadoctor services for patients

Pharmadoctor is a leading UK provider of private clinical services for patients through its nationwide network of 8,000 partner pharmacies and clinics.

Patients can conveniently access over 60 clinical services and 200+ prescription-only treatments without the wait for a GP appointment.




Services provided include

Private Covid Vaccination Travel Vaccinations Weight Management Chickenpox vaccination Private Flu Vaccination Ear Infection Strep A Test 'n Treat Full Vaccination Services

Pharmadoctor has the UK's largest network of travel clinics and its thousands of partner pharmacies also offer a variety of clinical services. Services include the full range of vaccinations such as chickenpox vaccines and private Covid vaccines, as well as weight management clinics. All services provided are private so are not limited by NHS restrictions. With Pharmadoctor you can book a private Covid vaccination appointment for your entire family even if they are not eligible for a Covid jab on the NHS. Pharmadoctor partner pharmacies and clinics can also offer services on a walk-in basis, perfect for those looking for last minute travel vaccines and treatments as well as comprehensive travel health advice. All patients have access to their full consultation history within their Pharmadoctor account and can see records of any vaccinations given, as well as summaries of travel advice provided during consultations. The weight management service consists of face-to-face consultations where thorough assessments can be carried out, complete with goal setting, progress reviews and, if clinically appropriate, access to all the latest weight loss medication including weight loss jabs; all designed to help ensure healthier and sustainable weight loss.




How it works?

Visit www.pharmadoctor.co.uk/patient, select the clinic / service you are interested in, search for your nearest Pharmadoctor partner pharmacy offering the service, then simply book an appointment online.

You can even complete a pre-consultation online before your appointment to speed up the process. Alternatively, just walk into one of our participating pharmacies and see a trusted local pharmacist who can provide you with a consultation and treatment if appropriate.




Why Pharmadoctor?

Our multi-award-winning pharmacy services have helped over 1 million patients, blending the best of digital health with local bricks and mortar pharmacies. Unlike digital-only clinical services, Pharmadoctor connects patients directly with a real healthcare professional (your trusted local pharmacist) at every consultation. The result is a convenient, accessible and affordable private healthcare service when you need it most. If you are travelling abroad and need vaccinations or you are looking for help with weight management, your local GP service may not be able to provide a convenient and timely solution. Pharmadoctor has identified the key areas where patients are struggling to find the service and treatments they require, at a time that suits them, and is stepping in to help.




Pharmadoctor services for pharmacies

Pharmadoctor has been working hard since 2009 to be the leading provider of clinical services to the UK pharmacy sector. With over 12,000 community pharmacists having used our services from small independent pharmacies to nationwide pharmacy chains we are proud to be delivering valued clinical services that are putting community pharmacy back where it belongs.

Our consultation guidance system, the Pharmadoctor eTool, provides pharmacists with all the support they need to offer a comprehensive service, including up-to-date relevant clinical advice specific to the patient in attendance.




Information for pharmacies

Who are Pharmadoctor What Pharmadoctor offers Marketing support Unlimited package Profit Calculator

Providing exceptional healthcare

Written by the company

Free for patients to use
Pharmadoctor are committed to provide its healthcare services to patients for FREE. Patients are not charged to; register an account, search for services, book appointments and to access their consultation data. Patients pay for their treatment and consultation directly to the pharmacy delivering their service.

Our customer promise

Accountable healthcare

Pharmadoctor receives and reviews all patient feedback to ensure the highest standards of care. Any concerns raised are taken to the pharmacist and their clinical lead to ensure improved standards.

Contact info

4.8

Excellent

TrustScore 5 out of 5

34K reviews

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4.8

All reviews

(33,850)

9,489 reviews in the last 12 months

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Rated 4 out of 5 stars

Online booking with Pharmadoctor was…

Online booking with Pharmadoctor was straightforward, but there was an initial booking that I made that was treated as a request to the pharmacy, which was refused and I was then invited by the pharmacy to re-book on a different date, which was slightly frustrating. However, the appointment booked with the pharmacy went very smoothly.

30 September 2026
Rated 5 out of 5 stars

Excellent Service throughout

A very smooth process to book and receive a vaccination. It was not a problem to adjust the time slot, I was seen very quickly on the day and the paperwork was checked thoroughly. Very professional, very pleasant experience altogether and I would have no hesitation in recommending the services of Pharmadoctor. The pharmacist I saw took time to explain things, answered my questions and was a kind, amiable and professional individual. Excellent service all round.

8 October 2026
Rated 5 out of 5 stars

Our appointment was quickly and…

Our appointment was quickly and efficiently arranged.
William quickly put us at our ease and gave an overview of of any adverse effects that were unlikely to present themselves
Thankfully we have not any concerns

8 October 2026
Rated 5 out of 5 stars

My wife came in for a flu and Covid jab…

My wife came in for a flu and Covid jab and the pharmacist fitted me in at the same time (having no prearranged booking) for the same jabs. She was incredibly kind and efficient and there was no pain!

8 October 2026
Rated 5 out of 5 stars

Really pleased

Really pleased. I needed to receive flu and covid vaccinations at the same time so I could get back to my separation-anxiety rescue dog.

The health professional was great, reorganized things so I could have both vaccinations (one in each arm). Was friendly and professional throughout, checked health details and explained the procedure.

No bad effects for either vaccination. Thank you all.

9 October 2026

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