Really happy with the Stomp Luxe travel system. Bought in December and baby girl arrived in April. It took a while to get used to the different mechanisms but once you have the hang of it, it’s easy -... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great buggy, love the easy fold and super lightweight exactly as described. Amazing value. Only issue is the black is more of a grey, definitely doesn’t look black and after contacting customer servic... See more
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I spoke with Francesca and she sorted my problem out within seconds there was an issue in the warehouse where part of my order had not had the right label on so It wasn't delivered. She found this... See more
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I ordered the ickle bubba colby cot which arrived promptly- unfortunatly there were parts missing. I contacted customer services who were absolutely brilliant and sorted this out really quickly! Mis... See more
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Company details
For all parents on their journey.
Written by the company
- Parenting made affordable.
- There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
- A brand you can trust.
- When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
- Styling out the everyday.
- Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
- Making life easier.
- We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.
Contact info
Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, United Kingdom
- contact@icklebubba.com
- www.icklebubba.com
4.4
Excellent
5K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst customer service ever
The worst customer service ever , and worst sales approach I’m still pleading to get my complete packages and I’m frustrated
7 April 2026
Reply from Ickle Bubba
Hi Abosede,
We’re really sorry to hear about your experience and can completely understand your frustration. This is not the level of service we aim to provide, especially when you’re still waiting for a complete resolution to your order.
We’ve been unable to locate any contact from you on our system, so we’d really appreciate it if you could reach out to us directly at contact@icklebubba.comso we can look into this and get everything sorted as quickly as possible.
Warm regards,
Team Bubba
Reply from Ickle Bubba
Hi Mrs Donna,
Thank you so much for your kind feedback! We’re really pleased to hear you’re happy with the quality.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Easily ordered on line
Easily ordered on line, arrived next day. It is ideal for our family holiday. Great quality.
31 March 2026
Reply from Ickle Bubba
Hi Jane,
Thank you so much for your lovely review! We’re really pleased to hear your order was easy to place, arrived quickly, and is proving perfect for your family holiday. It’s great to know you’re happy with the quality too.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Items I received are fine, customer service though, not so good
Items I received is fine, but there is an issue with one of them. Tried getting in contact with Ickle Bubba but unable to find a contact number. Having to deal with 1 email per day from them to attempt to sort it. tried WhatsApp, getting no response.
7 April 2026
Reply from Ickle Bubba
Hi there,
Thank you for taking the time to share your feedback. We’re really glad to hear that the items you received are generally fine, though we’re sorry to hear there’s an issue with one of them and that the process has felt frustrating at times.
We’re sorry as well that getting in touch hasn’t felt as smooth as it should, we completely understand how important it is to get things resolved quickly and appreciate your patience while we work through this with you via email.
Thank you again for bearing with us while we look into this and get everything sorted for you.
Warm regards,
Team Bubba
Reply from Ickle Bubba
Hi Karla,
Thank you for your feedback. We’re sorry to hear that the delivery process didn’t fully meet your expectations. We’d really like to understand more about your experience so we can look into this further and help where possible.
Please feel free to get in touch with us at contact@icklebubba.com
with your order details, and our team will be happy to assist.
Warm regards,
Team Bubba
excellent products.
7 April 2026
Reply from Ickle Bubba
Hi there,
Thank you so much for your kind words! We’re really pleased to hear you’re happy with our products.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Good travel set
Good travel set. However the chaging bag that was supposed to come along with the set as advertised was missing in the package.
30 March 2026
Reply from Ickle Bubba
Hi Leya,
Thank you for your feedback, we’re really pleased to hear you’re happy with the travel set overall.
We’re sorry to hear that the changing bag was missing from your package, this isn’t what we would expect. Please do get back in touch with us at contact@icklebubba.com with your order details, and we’ll make sure this is looked into and resolved for you as quickly as possible.
Warm regards,
Team Bubba
Reply from Ickle Bubba
Hi there,
Thank you so much for your kind review! We’re really pleased to hear your order arrived so quickly and that you’re finding the fold easy to use and nice and compact.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Missing items
Bought a bundle that we were excited to receive as we are expecting twins. However not everything arrived.
The process of having to try and contact any form of customer service is poor.
To this day still no email response.
Had to try various days to on their WhatsApp chat. They did send what was missing.
However…when opening up the car seat a few days later…the adapters were missing…
Wouldn’t bother
30 March 2026
Reply from Ickle Bubba
Hi Taylor,
Thank you for taking the time to share your experience, and we’re really sorry to hear about the issues you’ve had, especially at such an exciting time preparing for your twins.
We’ve checked our inbox and haven’t been able to locate an email from you, however we can see your details from this review and will be reaching out directly to help get this resolved for you.
We’re sorry again for the frustration caused with the missing items and the difficulty in getting support. This isn’t the experience we want for our customers, and we’ll do everything we can to put things right.
Warm regards,
Team Bubba
Great customer service received
My issue was dealt with my Francesca, Lahara and Tyler who were all incredibly helpful with solving my problem. I ordered a pram bundle in July 2025 and have recently discovered that one of the items was missing. All of the Ickle Bubba team worked to solve my issue by sending a replacement which was incredibly kind as the warranty window had passed. Thank you all very much for your kindness!
24 March 2026
Unprompted review
Reply from Ickle Bubba
Hi Molly,
Thank you so much for your lovely review! We’re really pleased to hear that Francesca, Lahara, and Tyler were all able to support you and help get everything resolved. It’s great to know the team could step in and arrange a replacement for you, even after the warranty period had passed.
We truly appreciate your kind words and are so glad we could help put things right for you. If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Absolutely LOVE it and would definitely recommend Ickle Bubba!
My friend showed me a picture of the pushchair I got. When I saw it I fell in love with it and just had to get it. It was an amazing price. My 10 month old son loves it. It is really lightweight, comes with everything you need and more, folds up well, and is small in size so doesn't take up too much space. It was also very easy to set up. Not a single fault with customer service, delivery or my sons pushchair. I would absolutely buy from Ickle Bubba again and I would definitely recommend their products based off my experience. LOVE IT!!!
20 March 2026
Reply from Ickle Bubba
Hi Cara,
Thank you so much for such an amazing review! We’re absolutely delighted to hear how much you and your son are loving the pushchair. It’s wonderful to know it’s ticking all the boxes, from being lightweight and easy to set up, to folding down neatly and not taking up too much space.
We’re also so pleased to hear that everything from delivery to customer service met your expectations. Your recommendation really means a lot to us!
If you ever need anything in the future, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Prompt delivery and great price
Prompt delivery and great price! Lovely addition to my Grandson's new pram.
26 March 2026
Reply from Ickle Bubba
Hi MS Harding,
Thank you so much for your lovely review! We’re so pleased to hear your order arrived promptly and that it made a perfect addition to your grandson’s pram.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Worst experience
Worst experience , i placed an order on 31st Mar, Order status shows will be delivered by 1st April, and its 7th April today and the tracking number provided in the order is wrong. No customer care contact number. They have whatsapp chat service and I am waiting in chat for the agent no body respond , I now feel its a scam.
1 April 2026
Reply from Ickle Bubba
Hi Jayalakshmi,
Thank you for your review. We’re really sorry to hear how frustrating this experience has been for you and completely understand your concerns.
We can see that we’ve since been in touch and clarified that the tracking number was being entered with the incorrect courier, which caused the confusion. We’re glad this has now been resolved and that you have the correct details to follow your delivery.
We also apologise for the delay in getting back to you on WhatsApp, and we appreciate your patience while waiting to connect with a member of the team.
If you need anything further or have any other questions, please don’t hesitate to get in touch.
Best wishes,
Team Bubba
Customer service excellent
Customer service excellent. Immediate reply to query and sorted straight away.
7 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Pauline,
Thank you for your kind words. We’re so pleased to hear that your query was responded to quickly and resolved without delay.
It’s great to know you had a positive experience with our team, that’s exactly what we aim for.
We’re here whenever you need us.
Warm regards,
Team Bubba
Very reasonable price,well made and…
Very reasonable price,well made and easy to put up with one hand . The surface material of the seat is padded and seems a tough washable surface. Overall very good.
1 April 2026
Reply from Ickle Bubba
Hi Peter,
Thank you for your great feedback. We’re so pleased to hear you found the product well constructed and easy to set up, especially with one hand, which can make all the difference when you’re out and about.
We really appreciate you sharing your thoughts, and we’re glad you’re happy overall.
Should you need anything in the future, we’re always here to help.
Kind regards,
Team Bubba
Great buggy
Great buggy, love the easy fold and super lightweight exactly as described. Amazing value. Only issue is the black is more of a grey, definitely doesn’t look black and after contacting customer service, they’ve said that it is black with a marl effect. Unfortunately this makes it look grey but the product is great so didn’t matter for us.
25 March 2026
Reply from Ickle Bubba
Hi Sa,
Thank you for your thoughtful review. We’re so pleased to hear you’re enjoying the buggy, especially the simple fold and how easy it is to handle, as well as the overall value.
We appreciate your feedback on the colour too. The marl finish can give a slightly different appearance, so we understand your comments and will be sure to pass this on.
It’s great to know that overall you’re happy with your choice, and we’re grateful you took the time to share your experience.
If you need anything at all in the future, just let us know.
Kind regards,
Team Bubba
Reply from Ickle Bubba
Hi Natasha,
Thank you for your kind review. We’re so pleased to hear you’re happy with your pram and the added extras that come with it. It’s also great to know our team made a positive impression, that means a lot to us.
Should you need anything in the future, we’re always here to help.
Best wishes,
Team Bubba
fast delivery amazing customer service…
fast delivery amazing customer service and beautiful products i’m so happy with it
31 March 2026
Reply from Ickle Bubba
Hi Javeen,
Thank you so much for your lovely feedback. We’re thrilled to hear that your order arrived promptly and that you had such a positive experience with our team.
We’re always here should you need anything further down the line.
Warm regards,
Team Bubba
Sent me the wrong item then continued…
Sent me the wrong item then continued to ignore me when I am trying to get in contact.
30 March 2026
Reply from Ickle Bubba
Hi Aimee,
We’re really sorry to hear about the trouble you’ve had and completely understand how frustrating this must be. Based on the details in your review, it seems we haven’t received any direct contact from you yet, so we haven’t had the chance to help.
Please reach out to us at contact@icklebubba.com, we’d love the opportunity to make this right and get everything sorted for you as quickly as possible.
Warm regards,
Team Bubba
It’s a shame
It’s a shame. The product itself is great but getting it was a massive pain. I ordered a buggy and was sent a highchair. When I contacted, expecting lots of apologies and for it to be clear what I’d been sent, by mistake, from the records, I was asked to provide proof and told there was no record of what had actually been sent to me. I refused delivery because I didn’t want to be left with a big item that needed sending back. I had an unnecessary and overly complicated conversation with customer care (on WhatsApp when I’d have rather been able to call) asking me for photos of an item I didn’t have. When I suggested I get a free carrier bag as an apology for the mess up, I was told I couldn’t have one but was offered an upgrade to include extra items I didn’t want. When I said this I was reluctantly told I could have the bag. The new invoice sent to me did not include the bag and when I had to arrange to work from home to be in to receive the correct item 2 days later (I had been off work for the original delivery), I didn’t get a bag. There has been no contact to say it is on its way. I would have bought other items but the experience has put me off completely.
Update regarding your response. No there was no carry bag in the box. There was a rain cover (which it was meant to come with) and a parasol.
30 March 2026
Reply from Ickle Bubba
Hi Kimberly,
Thank you for taking the time to share your experience, and we’re really sorry for the frustration caused. We completely understand how disappointing this must have felt, especially with the mix-up and the inconvenience around delivery.
We’d just like to clarify that we did offer an upgraded package as a goodwill gesture, however you preferred a bag instead, which we were more than happy to arrange. The bag was ordered and should have been included with your delivery.
We’re really sorry again that the overall experience didn’t meet expectations, as this isn’t what we want for our customers. If the bag isn’t in the box, please do get back in touch and we’ll be more than happy to look into this for you.
Warm regards,
Team Bubba
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