I had automatic renew ticked and my policy was due for renewal yesterday. Around 3pm I was getting concerned as I had not recieved any renewal documents. I rang to check if it was being renewed and it... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy and quick to complete the on line form. The quote was instantly available, was very competitive and all documents were sent immediately the payment was made. I’ve used iCarhireinsurance.co... See more
Company replied
Easy to renew and fortunately after quite a few years of having this insurance I haven’t had any need to make any claims. However for the cost of this policy it does give me great confidence in knowin... See more
Company replied
Obtained a quote for 2 weeks CDW cover from a company on the Internet - came in @ £125 for 2 weeks. We used to have annual CDW insurance for a lot less so I found a link for iCarHireInsuran... See more
Company replied
Company details
Information provided by various external sources
Car hire excess insurance that protects you against car rental excess charges. Daily and Annual policies accepted at all car rental locations worldwide.
Contact info
Parkview, 82 Oxford Road, UB8 1UX, London, United Kingdom
- +44 (0) 203 302 2296
- customerservice@icarhireinsurance.com
- www.icarhireinsurance.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very easy website to use and found…
Very easy website to use and found everything I was looking for 👍
12 August 2026
Reply from iCarhireinsurance.com
Hi Michael,
Thank you for your wonderful feedback.
We are so pleased to hear that you found our website easy to use and that you were able to find everything you were looking for.
Kind regards,
Gagandeep
Easy, quick and competitive pricing
Easy and quick to get a quote, and one that is very competitive for price in the market. I've (thankfully) not yet have to deal with an insurance claim to find out what the actual service is like though.
27 July 2026
Reply from iCarhireinsurance.com
Hi Marco,
Thank you for your feedback.
We're delighted to hear that getting a quote was easy and that you found our pricing to be very competitive. We hope you continue to have no need for our claims service!
Kind regards,
Gagandeep
Product knowledge is clear and…
Product knowledge is clear and intelligible so easy to make right choice.
11 August 2026
Reply from iCarhireinsurance.com
Hi James,
Thank you for your wonderful feedback.
We're so pleased to hear that our product information helped you make an informed decision. We appreciate you taking the time to share your positive experience.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Good Morning,
Thank you for your feedback.
We're so glad to hear that organizing your policy was easy and transparent for you. Thank you for your kind words!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Steve,
Thank you for your feedback.
Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.
Kind regards,
Gagandeep
Easy straight forward 3rd year of…
Easy straight forward 3rd year of taking out this insurance and cheaper than the car hire companies plus you get a year instead of of 14 days with the hire company
11 August 2026
Reply from iCarhireinsurance.com
Hi Bill,
Thank you for your feedback.
We're so glad to hear that our insurance continues to meet your needs and offers great value compared to other options. We appreciate your continued loyalty!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Good Morning,
Thank you for your feedback.
We are so glad our telephone service was easy to use. We appreciate your kind words.
Kind regards,
Gagandeep
A reminder came through Monday
A reminder came through Monday, policy explained and processed.
No problems.
This is normal for this company.
10 August 2026
Reply from iCarhireinsurance.com
Hi John,
Thank you for your feedback.
We're so glad to hear that our service met your expectations and that the process was smooth. We appreciate your kind words!
Kind regards,
Gagandeeep
Reply from iCarhireinsurance.com
Hi Peter,
Thank you for your feedback.
We're so pleased to hear that your experience was straightforward and efficient! It's wonderful to know that everything went smoothly for you. Thank you for sharing your positive feedback.
Kind regards,
Gagandeep
Hard to understand what receptionist was saying…
Hard to understand the Indian receptionist who did not speak with clarity and punctuation as a native English speaker.
6 August 2026
Reply from iCarhireinsurance.com
Hi Alan,
Thank you for your feedback.
We're sorry to hear that you were dissatisfied with your interaction with our customer service team.
Following our recent conversation, we understand that you do not wish to raise a formal complaint. However, we take all customer feedback seriously and appreciate you bringing your concerns to our attention. We are committed to delivering a clear and professional service and will use your comments to help us review and improve our customer experience.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Gagandeep
Fast and helpful on the phone
7 August 2026
Reply from iCarhireinsurance.com
Hi Peter,
Thank you for your feedback.
We're so glad our team was fast and helpful on the phone! We appreciate your kind words.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Diane,
Thanks so much for your feedback.
We’re really glad to hear you found the process quick, easy, and affordable. Providing a smooth experience at a fair price is exactly what we aim for, and it’s great to know that came through for you.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Lewis,
Thank you for your feedback.
We're so glad you found our service easy and a good value! We appreciate your kind words.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Good Morning,
Thanks for sharing your feedback.
We’re glad to hear your wife recommended us — it’s always great when our service earns word‑of‑mouth trust. We’re happy you chose us and hope your experience continues to be just as positive.
Kind regards,
Gagandeep
Good value
I have purchased this insurance about 5 times and claimed once. No issues purchasing or during the claim. Good value compared to car hire company’s insurance upgrade.
7 August 2026
Reply from iCarhireinsurance.com
Hi David,
Thank you for your feedback and for consistently choosing our insurance. We're delighted to hear that you've had a positive experience, both with purchasing and during your claim. We appreciate you highlighting the value we offer compared to car hire companies.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Andrew,
Thank you for your feedback.
We're so happy to hear that you were pleased with the service, cover, and overall experience. Thank you for your positive feedback; we appreciate it.
Kind regards,
Gagandeep
great cover at a competitive price and…
great cover at a competitive price and easy to renew!
7 August 2026
Reply from iCarhireinsurance.com
Hi Giancarlo,
Thank you for your fantastic feedback!
We are delighted to hear that you found our cover to be great, competitively priced, and easy to renew.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Peter,
Thank you for your feedback.
We are so glad to hear that your renewal process was straightforward and that you found our pricing to be satisfactory. Thank you for your positive feedback!
Kind regards,
Gagandeep
Efficient, clear, friendly service and easy to use website
Efficient, clear, friendly service and easy to use website. Thank you
6 August 2026
Reply from iCarhireinsurance.com
Hi Andy,
Thank you for your feedback.
We're so happy to hear you found our service efficient and friendly, and our website easy to use. Thank you for your kind words!
Kind regards,
Gagandeep
Straightforward and understandable buying
Used iCarinsurance several times in the past, furtunately never had to make a claim but buying process is strightforward
31 July 2026
Reply from iCarhireinsurance.com
Hi Spanner,
Thank you for the feedback.
We're glad to hear that our buying process has been straightforward for you on multiple occasions. We appreciate your positive feedback!
Kind regards,
Gagandeep
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