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iBOOD.com Reviews 

67,710
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I've been using iBOOD for a while now, and it never fails to surprise me with its amazing deals! The daily offers keep things exciting, and I’ve managed to score high-quality products at unbeatable pr... See more

Rated 1 out of 5 stars

I had a missing item in my first delivery. The company admitted the mistake but has failed to actually ship the replacement. It has been a week, and while I have a tracking link, the courier confir... See more

Company replied

Rated 5 out of 5 stars

Good product. Only used for few days - so no idea about reliability yet. Also cannot test 2.5 Gbps connection - as my routers are still on 1 GBps… [NL] Goed product. Heb het pas een paar dagen in g... See more

Rated 5 out of 5 stars

Bought a laptop, noticed after a while a mismatch between advertised specs and what was delivered. Got pretty paranoid as serial number of laptop did not correspond with the numbers on t... See more

Company details

  1. Promotional Item Store
  2. Discount Store

About iBOOD.com

Written by the company

iBOOD.com

Written by the company

Hey there!
Every day at 00:00, we offer new deals in different categories for very low prices. But, you have to be quick! The daily deals are only available for 24 hours, or until sold out.

Contact info

Promotion box for iBOOD.com

Profiteer en scoor bij ons!

De mooiste deals en producten tegen de beste prijzen!

4.0

Great

TrustScore 4 out of 5

68K reviews

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4.0

All reviews

(67,710)

3,086 reviews in the last 12 months

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Rated 1 out of 5 stars

No refund provided when told I would get a refund

In trying to obtain a refund for a product that was not opened, that I properly sent back with attached photos of the sent package, it took over three months of emailed conversation with numerous people to get nothing. I paid for a product that I did not use, that I sent back, and did not get a refund. They did not even provide an explanation and did not answer my emails. In my view, and from my experience, this is a terrible company.

11 June 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Hello Ce Line,

Apologies for this experience. Hopefully you did not reply to an automatic email message, because that won't reach our customer service.

Would you be so kind to send the order number to webcare@ibood.nl? That way we can look into this matter for you.

Best regards,
iBOOD Webcare Team

Rated 3 out of 5 stars

You only delivered one Bestron fan

You only delivered one Bestron fan. Where is the second? Please check!

8 July 2025
iBOOD.com logo

Reply from iBOOD.com

Hello Helga,

We are sorry to hear that you received only one fan instead of two. Thanks for notifying us (also) via a service request.
Our quality department is looking into this matter and we will - of course - offer a solution.

Best regards,
iBOOD Webcare Team

Rated 4 out of 5 stars

The product is good

The product is good, but the delivery time is catastrophic. This is the third time I order form Ibood, and delivery is always over a week. From Temu, it comes within 4 days, for example.

8 July 2025
Rated 1 out of 5 stars

False advertising and no customer support…

False advertising and never replying customer service. They are selling MacBooks and claiming it has 2 years of warranty but indeed the products has 1 year limited warranty only in USA. Reaching their support is impossible as they never replying. Never buy expensive products from the site.

14 June 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Hello Candas,

Our sincere apologies for still waiting for our reply. Unfortunately we overlooked your first messages. That's not okay. We will help you via email today. Promise!

The warranty of 2 years is correct. This is via us (iBOOD). You don't have to claim warranty in the USA.

Best regards,
iBOOD Webcare Team

Rated 1 out of 5 stars

Poor customer service

I ordered a waste bin from iBOOD. The delivery was delayed for a few days, and upon arrival, I discovered that the automatic lid was not functioning correctly.

I contacted iBOOD support team immediately to request a replacement. Unfortunately, after more than a month of message exchanges, I have yet to receive a solution. I am quite disappointed with the lack of progress in resolving this issue.

I value my time and resources, and this experience has been frustrating. While iBOOD is keen to sell products, it appears there is less interest in ensuring customer satisfaction. At this point, I would not recommend iBOOD to others if they value their time and resources.

UPDATE: iBOOD quickly commented on my complaint. I sent an email on June 24th but did not receive a response within a week.

UPDATE 2: I received a full refund, but it took 2.5 months.

4 May 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Hello Rustam,

We are sorry to read you have a frustrating experience with our customer service. It should not take so long to get a solution.
Would you be so kind to send a message to webcare@ibood.nl with the order number and a short explanation? That way we can look into the matter for you and resolve the problem.

Best regards,
iBOOD Webcare Team

Rated 1 out of 5 stars

Ordered 2 pots in cast iron

Ordered 2 pots in cast iron, both arrived like a tennisbal, the bottom should be flat of course but was like a parabole. My money was returned but not my shipping cost.
NEVER, NEVER AGAIN i buy with this company.

3 May 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Hello Peter,

If this was the complete order, you will also receive the shipping costs although it is not mentioned in the email confirmation.
Feel free to email us the order number via webcare@ibood.nl if you like us to verify this for you.

Best regards,
iBOOD Webcare Team

Rated 2 out of 5 stars

Order canceled by Ibood but no refund

Ibood canceled my order and promised a refund. I've been waiting 3 weeks. Ibood does not respond to my messages now.

I see your reply.
But no refund yet after 2 weeks.

After 4 weeks I finally get my refund.

30 April 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Hello Georges,

When an order gets cancelled you should receive the money within a week, via the same payment method as used during the ordering. Make sure you check the right payment method.

Can you email the order number to webcare@ibood.nl? So we look into it as well, and solve if when needed.

Best regards,
iBOOD Webcare Team

Rated 2 out of 5 stars

One listing had 3 color options in it…

One listing had 3 color options in it and I recieved the wrong color and also a product with a defect. As a "refund" they offered me 19% of the actual price. The color I wisehd for wasn't available anymore.

13 May 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Dear Ruben,

We are sorry to read that you didn't receive the product as expected. Through this review we can't determine your customer details. In case it has not been handled completely yet, feel free to contact us via webcare@ibood.nl and provide the order number.

Best regards,
iBOOD Webcare Team

Rated 1 out of 5 stars

What a bad service.I placed order 12…

What a bad service.I placed order 12 days ago and they totally made wrong delivery appointment with us.Now they asking extra cost to new delivery.Guys think twice before the placing order from there.They are like cheap dropshipping website.
I made delivery at 21:00 and that time we informed the company that we are not aviable.Then I contact with Ibood and customer service asks extra delivery cost from us.Why ????

9 May 2025
Unprompted review
iBOOD.com logo

Reply from iBOOD.com

Hello Sales Dux,

In the communication we indicate that you get an estimated time window about the delivery, but still need to be available all day as the moment of delivery can chance. If you were not at home at that moment, there will be costs again for a 2nd attempt.

If the failed delivery was not caused by you, please explain it to the customer service. So it can be sorted out.

Best regards,
iBOOD Webcare Team

Rated 5 out of 5 stars

You are amazing

You are amazing! The postal item was delayed by a day and a half, but I was politely notified.

24 April 2025
iBOOD.com logo

Reply from iBOOD.com

We appreciate your kind words and are glad you were notified about the delay. We strive to provide excellent service and appreciate your understanding.

Rated 2 out of 5 stars

I ordered a pair of Jack and Jones…

I ordered a pair of Jack and Jones shoes / sneakers size 41 , I have had shoe size 41 for 50 years, these shoes arrived and and it stated size 41 on the " tong "of the shoes but they were too small , I would say that they were a size 40 , ( I worked for Clarks shoes for many years in England ), but fortunately they fitted my Son who usually takes a size 39, but ,they fitted him.!

2 April 2025
iBOOD.com logo

Reply from iBOOD.com

Dear Phil,

Thanks for your feedback about the shoe size. Unfortunately there can be a little deviation between shoe brands. Although we stated that you could order the size that you usually wear.

There might be a small difference between EU sizes and UK sizes. Luckily you could make your son happy with these shoes. Our apologies for the inconvenience.

Best regards,
iBOOD Webcare Team

Rated 1 out of 5 stars

I have ordered four pieces of air tag…

I have ordered four pieces of air tag keychain, but I received only two

5 April 2025
iBOOD.com logo

Reply from iBOOD.com

Dear Arulmurugan,

We are sorry to read that you didn't receive the correct quantity. Thanks for sending a service request, so our customer service can solve this for you and make you a happy customer again.

Best regards,
iBOOD Webcare Team

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