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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, frequently describing them as beautiful, luxurious, and exceeding expectations. Many people highlight the excellent customer service, noting helpful and prompt responses, even when issues arise. The delivery service is also often commended for its speed and the beautiful, careful packaging of items. However, some customers have experienced issues with their orders, including receiving items that differed in color or size from what was advertised. A few reviewers also reported dissatisfaction with customer service responses when trying to resolve these discrepancies, and some mentioned delays in delivery or problems with the delivery process itself.

What people talk about most

Product

Users describe positive interactions with product. Customers are delighted with their purchases, highlighting... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick postal service... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express delight with their orders, praising... See more

Based on these reviews

Rated 5 out of 5 stars

Wow what a find! I had been searching high and low for the right sheepskin… and then I happened upon Hyde and Hare - great products at great price. My purchase - a beautiful double step skin arrived w... See more

Company replied

Rated 5 out of 5 stars

I was more than delighted to support this small British London based company when I recently purchased a simply stunning Cows hide Tote bag. It’s quite simply a work of Art. It is both elegant and ver... See more

Company replied

Rated 5 out of 5 stars

I am delighted with my purchases from Hyde &Hare. The padded seat pads and hot water bottles are beautifully made and are a true reflection of the images on the website. Customer Service is also e... See more


Company details

  1. Decoration and Interior Design Store
  2. Clothing Store
  3. Furniture Store
  4. Sheepskin and Wool Products Supplier

Written by the company

The Home of Natural Fibres At Hyde & Hare, we turn to nature to discover the art of slow living. Drawing on age-old traditions, we celebrate the inherent beauty of natural fibres. We want to help you embrace a sense of calm in stolen moments, quiet evenings and sleepy Sunday mornings, even if you have a busy lifestyle. Founded by Piers Dickinson in 2019, our vision has been rooted in the Scandinavian concept of Hygge. We embrace simple pleasures and seek cosiness and contentment – whether that looks like spending time with loved ones or enjoying a new book in your peaceful sanctuary. "Our promise to you is that our furnishings and furniture are made from the finest sustainable, renewable fibres by skilled makers. We’ve all become more aware over the years of the environmental and health benefits of natural fibres, and they really are the most thoughtful way of bringing quiet luxury to your space."


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful products

First time I have ordered from Hyde and Hare. The delivery was quick and my items packaged so beautifully with a real personal touch . The quality of the sheepskin rugs that I ordered are fabulous . Beautiful products , and so nice to know they are all sourced in the UK. I will definitely be ordering again, highly recommend the company and products .

15 April 2026
Unprompted review
Rated 5 out of 5 stars

fabulous customer service

fabulous customer service, allowing for pre order of out of stock item. Great comms. Human answered phone!!! and was super helpful. My item is gorgeous and beautifully packaged.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding personal service and beautiful handmade products

Outstanding personal service and beautiful handmade products

Hyde & Hare provide a truly personal and professional service, with first-class sales and customer care from start to finish. Their products are of the finest quality and arrive beautifully packaged, with such a thoughtful personal touch.

What makes them especially lovely is that they are a small, personal company, both online and in person, and that really shows in the care and attention they give to everything they do. Their handmade products are absolutely beautiful and have such a delightful, individual feel.

I cannot recommend Hyde & Hare highly enough.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Stunning rugs

Stunning rugs, luxurious and very well made. You can tell that they are really passionate about their product, beautifully packaged and promptly delivered. Would buy again for sure 😊

8 December 2025
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you for such a lovely review. We’re so pleased you love your rug and that the quality, packaging, and delivery all met your expectations.

It really means a lot to hear this, and we’d love to have you back again.

Rated 5 out of 5 stars

I have now bought 3 sheepskins

I have now bought 3 sheepskins, chair pads and cushions, including shearling ones from this great company. The quality of the sheepskins are fabulous and provide such a luxurious look to the room. Everyone who visits is so impressed. I am so pleased with these products and even the packaging is wonderful . I would recommend this company totally and already have my eye on some future purchases. Totally obsessed.

23 March 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

It’s wonderful to hear how much you love them, and we look forward to your next piece. It means a lot to hear how much you’re enjoying everything, and we hope you love whatever you choose next just as much. x

Rated 5 out of 5 stars

Lovely products and excellent customer…

Lovely products and excellent customer service!

23 March 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you for your kind words. We’re so pleased you’re happy with both the products and the service.

We really appreciate your support. x

Rated 5 out of 5 stars

I am completely delighted with my order…

I am completely delighted with my order from Hyde and Hare. The cushioned sheepskin pad looks wonderful and really makes our room ! The other one I ordered is destined for my dressing room (being decorated as I write). The cashmere socks I have admired in your catalogue are so gorgeous. I adore cashmere and I will be cosy and delight in them when we have our wood burning stove on in the evening. In fact, our sitting room is becoming an homage to Hyde and Hare! Deerskin ready for the floor as soon as this room is also decorated. - heating being installed tomorrow! The brush is a revelation - no more straggles in my sheepskins! It really does a brilliant job, better than I imagined. I’ve loved watching your business grow over the years and am a huge fan for life. Hygge living for me from now on and I look forward to further purchases from you in future. It is a pleasure to recommend your beautiful lifestyle range, so beautifully presented and packaged too. Thank you.

25 February 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

It’s lovely to hear you’ve been following our journey over the years. Your support really does mean a lot. We hope you continue to enjoy creating your space and look forward to welcoming you back again.

Rated 5 out of 5 stars

Shearling rug and cushion

Delighted with my shearling cushion and rug,
The quality of the products is second to none and the customer service was exceptional, can’t wait to style them in our little coastal retreat.. will definitely buy again

19 March 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you for your lovely review. We’re so pleased you’re happy with the quality and service. We really appreciate your support and look forward to welcoming you back again.

Rated 5 out of 5 stars

Bought my 2nd sheepskin rug!

Bought my 2nd sheepskin rug, they are both gorgeous.

The delivery and packaging was great, boxed up and wrapped in tissue paper. The rug is a warm and beautiful colour and feels really snuggly on my chair.

I'd recommend buying the brush to comb through your rug. When the weather's nice I take it outside, shake it and brush it, looks like new.

Highly recomend - quality is fantastic, really well made.

17 February 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you so much for your second order, we really appreciate your continued support.

We’re so pleased to hear you’re happy with everything and that the experience has been just as good this time around.

Thank you for the recommendation, it means a lot to us. x

Rated 5 out of 5 stars

Beautiful shearling cushions

I purchased 3 Shearling cushions in Moonlight for our new sofa and they are absolutely beautiful. In fact, I loved them so much that I ordered 2 more! They are really beautifully made and so soft and comfortable. I love the Hyde and Hare products

5 February 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you so much for your kind review.

We’re so pleased they’ve made such a lovely addition to your new sofa, and that you chose to come back for more. That truly means a lot to us. x

Rated 5 out of 5 stars

Fantastic Company

Lovely company that I would highly recommend. I ordered a cowhide which arrived really quickly and was carefully packaged. The hide was outstanding and I was even sent a free gift of a beautiful pair of cashmere socks

19 February 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you for your wonderful review and recommendation.

We’re so pleased your cowhide arrived quickly and that you were happy with how it was packaged. It’s lovely to hear it lived up to expectations, and we’re glad you enjoyed the little extra too.

Rated 1 out of 5 stars

The product was faulty I was offered a…

I am very disappointed with my experience with Hyde & Hare.
I purchased a sheepskin rug and bean bag which later developed faults, including a broken zip. I contacted the company and was offered either a discount or a replacement. I chose a replacement and was instructed to return the items.
Because the items were large, I specifically checked the method of return in advance and followed the instructions given, using the postage label they supplied. The items were returned securely packaged and were already faulty at the time of return.
After receiving them, Hyde & Hare claimed the items were damaged in transit and stated they would not take responsibility, despite the faults being the reason for the return. They then said the items should have been returned in the original packaging — something that was never stated before the return.
I expected far better quality and customer service. Unfortunately, this experience has been stressful and unresolved, and I would not purchase from this company again.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love my sheepskin rug

Absolutely love my sheepskin rug from Hyde & Hare. So cosy and beautifully soft, it instantly makes a space feel warmer and more inviting. Honestly, I’d happily have one in every room and that’s my goal!

28 January 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you for such a lovely review.

We’re so pleased to hear how much you’re enjoying your sheepskin rug and that it’s brought that cosy feel into your space. Having one in every room sounds like a wonderful goal.

We really appreciate your support and kind words.

Rated 5 out of 5 stars

Absolutely perfect!

My sheepskin rug arrived quickly and was beautifully packaged.

It’s so soft and silky and is the perfect size for beside a bed. The colouring is beautiful - I’m absolutely delighted and will definitely buy from Hyde and Hare again

5 February 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

We’re so pleased your rug arrived quickly and that you were happy with the packaging. It’s wonderful to hear it’s the perfect fit by your bed and that you’re enjoying the softness and colouring.

We really appreciate your support and look forward to welcoming you back again.

Rated 5 out of 5 stars

My sheepskin rug is beautiful - perfect!

My sheepskin rug is beautiful- so soft and looks perfect! This company also has excellent customer service. I originally ordered the same product in a different colour, which didn’t work with my sofa. This was very easily exchanged, for an alternative colour.

14 January 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you so much for taking the time to share this.

We’re really pleased you found the right colour in the end and that the exchange felt simple and smooth. It’s great to hear the rug is just right for your space. x

Rated 5 out of 5 stars

Wow - just stunning!

Wow. The most beautiful products, even more beautiful than they look online. The most lovely packaging, attention to detail and such luxurious products. The quality is stunning - 11/10 from me.

27 January 2026
Unprompted review
Hyde & Hare logo

Reply from Hyde & Hare

Thank you for such an amazing review.

It means so much to hear that everything exceeded your expectations, from the packaging to the quality itself. We put a lot of care into the details, so it’s wonderful to know that came through.

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