Elly in the Maidstone branch has been incredible from beginning to end. I sat in comfort while she expertly tapped away at the computer and our fabulous bespoke utility room design was formed on the s... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and friendly team made the experience an easy purchase

Reply from Howdens
Moulton park depot
Great staff, always helpful
A pleasure to do business with

Reply from Howdens
Really helpful knowledgeable not at all pushy re kitchen sale thank you

Reply from Howdens
Your staff where very helpful and friendly and a credit to your company having been in the hospitality industry myself and dealing with the public myself i found it a pleasure to have people who enjoy helping people like myself

Reply from Howdens
Best depot I’ve used by far. All the team are always friendly and helpful, nothing is too much trouble. If you choose Howdens, choose Pontefract

Reply from Howdens
Price was reasonable and the kitchen was good quality but what really made the experience great was the service. Kitchen Designer Jinisha from Howdens Perivale depot was excellent: listened to our needs, came up with a great design and gave excellent after sales service. Highly recommended.

Reply from Howdens
Very helpful & supportive staff.
Special thanks to Molly for organising & getting my recent order in so quickly.

Reply from Howdens
From quote to finish the whole experience was fantastic,What a team. My old kitchen was Howdens, lasted 20yrs+, I’m sure this will also last the test of time.
Thank you, Howdens.

Reply from Howdens

Reply from Howdens
Shout out to the great team at Houghton Le Spring shop. Always helpful & reliable during our renovations. Thank you

Reply from Howdens
Great service! Best Howdens around!!!
Very knowledgeable and give great feedback and support.

Reply from Howdens
Ken and Mike from Tralee Depo were extremely kind and helpful. They went out of their way to help us obtain all the doors needed for our new house even though these doors had been discontinued. They rang around all over Ireland locating doors for us. We were very impressed with their service and grateful to them both.
Great price & product delivered on time and driver put straight into garage. Staff always polite whilst interested in conversation and banter 😎😎

Reply from Howdens
Sounds silly but I was nervous about the whole process of buying a kitchen: I’ve never done it before and it all seemed very daunting. Luckily though James was my designer and the entire experience was smooth and enjoyable. He took the time to explain every question I had and not once did I feel silly or as if I was asking too much.
I never normally write reviews or commendations but James is a credit to your organisation and wholeheartedly recommend him, especially if you’re feeling anxious about the whole process. 10 stars.

Reply from Howdens
I called to uplift two booked in products and was embarrassingly asked to pay for them there and then. When last used to but a £4000 + kitchen it was on a monthly credit / billing account. Why would this have changed? Iain
AN UPDATE: Depot Manager called me on a Bank Holiday to explain: Howdens now, only in the last month, retain accounts as Live if not recently used rather than close them. A very business like move: we just need to be advised of this chaps. Many thanks and all understood now. Iain Kirkpatrick MRICS.

Reply from Howdens
Really disappointed with the quality of the doors, looking at the cost of the kitchen at trade price really overpriced for the quality,i do understand that the carcass is the same for which ever door you pick but the quality of frontals did not come anywhere near other suppliers around the same price or less,i use Howdens mainly because you have very good staff and exchanging any damaged items is pretty straightforward but If you carry on changing high prices for items of poor quality we will have to look at other suppliers.regards Simon.

Reply from Howdens
I love my kitchen. There we’re some complications in installation as well as howdens missing some stuff off the order but they rectified it where appropriate

Reply from Howdens
Bought a pretty small item, (simple weather bar) and always find the staff are really helpful and friendly whenever you go in and lovely to deal with.

Reply from Howdens
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.