Indya Reviews 

2,243
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,781 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the team's prompt, helpful assistance and responsiveness to inquiries. Many people are impressed by the wide selection of beautiful designs and products, which are often found to be true to their online appearance and offered at good, affordable prices. However, some customers noted issues with product quality and accuracy, reporting items that did not match descriptions, had poor tailoring, or arrived with defects. A few other people also felt that customer service responses could be slow or generic, leading to frustration regarding order issues, returns, and delivery timelines.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and accuracy. Many customers praise the beautiful... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the excellent quality of... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding the prices good, reasonable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was fun to c all of these beautiful dresses and to actually b able to afford them. This is my first Indian wedding and i'm excited to wear the dress and feel like a princess. I'm not sure what to e... See more

Company replied

Rated 4 out of 5 stars

I loved the clothing and every concept of it. The customer service was of great quality, waiting on the delivery and the product in self to give further details but in all had great experience with th... See more

Company replied

Rated 4 out of 5 stars

Sanyogita was prompt and very helpful with assistance when I needed to place an order. I am now waiting for the order to be delivered. Thanks Sanyogita for your help today.

Company replied

Rated 4 out of 5 stars

Meenu kindly helped me with sizing and reported back to the team! Hopefully when it arrives it will fit perfectly. Can’t wait for it to arrive.

Company replied


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Jewelry Store
  4. Men's Clothing Store
  5. Wedding Store

Written by the company

Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(2,243)

1,791 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found the saree I want and it was on…

I found the saree I want and it was on sale too. The site has good selections.

7 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Susaritha! Thank you for your wonderful feedback! We're so glad you found the saree you were looking for and enjoyed our collection. We hope you love your purchase. Please feel free to connect with us anytime. Have a great day ahead, stay healthy, and take care!

Team Indya

Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate. A bit more information for a beginner without any knowledge of Indian Attire would be welcome in order to find out the best fabric possible. Other than that it was a very enjoyable experience.

7 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your kind feedback! We're glad you found our website easy to navigate and enjoyed your experience. We appreciate your suggestion and will work on adding more beginner-friendly fabric information. Hope to see you again soon!

Team Indya

Rated 5 out of 5 stars

My First Mehndi

I was recently invited to my first mehndi and wedding this fall. I'm so excited that I found your website! It was very easy to order. I needed help with making sure the measurements were right and I got a response very quickly on WhatsApp. Meenu was so helpful, I really appreciated it. Can't wait to see my beautiful new clothes.

6 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Donna! Thank you for your lovely review! We’re delighted to know that you had a smooth ordering experience and that our team could assist you with the measurements. We hope you love your outfit and have a wonderful time at your first Mehndi and wedding celebration!

Team Indya

Rated 5 out of 5 stars

I am so excited

I am so excited! My future daughter of my heart shared this site with me. I cannot wait to wear my gorgeous sharara for their wedding party at her Nana's house.

6 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Jackie! Thank you for sharing your excitement with us! We’re delighted to be a part of such a special celebration and hope your gorgeous sharara makes the wedding party even more memorable. Wishing you a wonderful time filled with beautiful moments!

Team Indya

Rated 1 out of 5 stars

Send wrong size and then advise you to…

Send wrong size and then advise you to get fixed from your tailor, do not want to return.

6 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Kim! We sincerely apologize for the inconvenience caused and regret that your experience was not as expected. Kindly share your order ID with us so that we can review the details and connect with you to provide the best possible assistance.

Team Indya

Rated 5 out of 5 stars

This is the first time I am ordering…

This is the first time I am ordering online I was a little nervous. The lady (Sanyogita) I spoke to was very positive
and helped me with picking the right size and made ordering very easy
Thank you so much.

6 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Melinda! Thank you for sharing your wonderful experience! We’re delighted to know that Sanyogita was able to assist you and make your first online shopping experience smooth and comfortable. We truly appreciate your trust and hope you love your outfit!

Team Indya

Rated 5 out of 5 stars

I ordered a saree and the quality was…

I ordered a saree and the quality was so good. The work on it is really amazing. The price is very reasonable. I loved the garment.

6 June 2026
Unprompted review
Indya logo

Reply from Indya

Hi Muskan! Thank you for your wonderful review! We’re delighted to know that you loved the quality, craftsmanship, and detailing of your saree. Your appreciation means a lot to us, and we’re happy to provide beautiful designs at great value. We hope you enjoy wearing your outfit and look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

I have loved dresses from them before

I have loved dresses from them before . I love that they are overcharging just because it is being Shipped outside India . The quality is superb . This is a gift I hope I am able to surprise the recipient.

6 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Puneeta! Thank you so much for your wonderful feedback! We're delighted to hear that you love our dresses and appreciate our commitment to fair pricing and quality. We hope your gift is a lovely surprise for the recipient. Thank you for choosing us—we look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

Beautiful piece and super easy to…

Beautiful piece and super easy to order. I’m hopeful the team will work with my shipping window and am excited to try the piece on. Great pricing as well for quality craftsmanship. I’ll definitely be buying again and know a number of friends that already have too.

5 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Karishma! Thank you so much for your wonderful feedback! We're delighted to hear you had a smooth ordering experience and appreciate your kind words about our craftsmanship and pricing. We hope you love your piece when it arrives, and we look forward to serving you again soon. Happy shopping!

Team Indya

Rated 5 out of 5 stars

Good and easy

6 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Anu! Thank you for your feedback! We're glad you found your experience good and easy. We truly appreciate your support and look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

Sanyogita helped answer questions prior…

Sanyogita helped answer questions prior to me placing the order and also helped answer questions along the way. I am yet to receive the order and will update product quality once received. Customer service has been great so far.

2 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Preethi! Thanks so much for your kind feedback! We're glad to hear Sanyogita was able to assist you throughout the ordering process. We appreciate your trust and hope your order reaches you soon. We look forward to hearing what you think once it arrives!

Team Indya

Rated 5 out of 5 stars

The website is very user friendly and…

The website is very user friendly and has a great selection for a reasonable price.

5 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Suman! Thank you so much for your kind feedback!

We’re delighted to hear that you found our website user-friendly and liked our collection at reasonable prices. Your support truly means a lot to us, and we look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Very simple and easy to order

Very simple and easy to order. Excellent collection and good value.

5 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Dimple! Thank you so much for your kind feedback! We’re delighted to hear that you found the ordering process simple and easy, and that you liked our collection and value. Your support truly means a lot to us, and we look forward to serving you again soon!

Team Indya

Rated 2 out of 5 stars

Having issues with price increasing on…

Having issues with price increasing on payment. I made several ti explain ut your customer. No resolv. While this was going for days the item was hoping for was sold out. Then I picked 2nd item same price increasing by double.
I sent screen to customer service on whats app.
I gave I started elsewhere I did come back purchase this item

1 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Dee,

We sincerely apologize for the inconvenience caused. This is certainly not the experience we aim to provide to our customers, and we truly regret any trouble this may have caused you.

To assist you further and resolve this at the earliest, we kindly request you to share your order details with us. Once received, our team will promptly look into the matter and connect with you to provide the necessary support.

Team Indya

Rated 5 out of 5 stars

Seemless service

It was very seemless and easy to use the website and place an order. Loved it!!

4 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sonia! Thank you so much for your wonderful feedback! We're delighted to hear that you had a seamless and easy shopping experience on our website. Your kind words truly mean a lot to us.

We appreciate your support and look forward to serving you again soon. Happy shopping!

Team Indya

Rated 5 out of 5 stars

Great assistance = Order in place!

Just placed an order with the assistance from Sanyogita. She was very helpful and responded to me via WhatsApp in a timely manner and answered all my queries.
Will update regarding delivery and quality of the Saree I ordered once I receive it.
Thank you 🙏🏽

3 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi There!Thank you so much for your wonderful feedback! We're delighted to hear that Sanyogita was able to assist you promptly and answer all your queries. Your kind words mean a lot to us.

We truly appreciate your trust in House of Indya and hope you love your saree when it arrives. We look forward to hearing your feedback on the delivery and the quality of your order.

Thank you for choosing House of Indya!

Team indya

Rated 5 out of 5 stars

easy to maneuver

easy to maneuver, found what I was shopping for easily, good pricing and smooth check out

3 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi Debra! Thank you so much for your kind feedback! We’re glad to know you found the shopping experience easy and smooth, and that you were able to find what you were looking for at a good price. We truly appreciate your support and look forward to serving you again.

Team Indya

Rated 1 out of 5 stars

Did not receive the order.

I ordered items from them and they either did not include or attached a spurious customs form. A month wasted and the customs returned the shipment. Instead of making it right, they dragged their feet. Disputed the charges through paypal and received money back minus the fee.

The purpose of the review is for Buyer Beware. I don't want to hear from the vendor. They had a chance to make it correct and failed. They should look at how their company culture works.
I have a picture that I can attach supporting this.

10 April 2026
Unprompted review
Indya logo

Reply from Indya

Hi Paul! We’re really sorry for the inconvenience caused. We never want our customers to face such issues. We request you to please share your order details with us so we can connect with you and assist you better.

Team Indya

Rated 3 out of 5 stars

Saree mediocre

The saree looked nice in the photos and shipping was fast, however, the marerial did not really meet my expectations. Overall, a decent saree.

5 June 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for sharing your feedback. We’re glad to know you liked the design and fast shipping, however we’re truly sorry to hear that the product did not meet your expectations in terms of quality and drape. This is certainly not the experience we aim to provide. We would like to look into this further and assist you. we will connect with you to assist you further and help resolve the issue at the earliest.

Team Indya

Rated 5 out of 5 stars

Just placed an order and good customer…

Just placed an order and good customer service with timely response. Waiting to get the package now!

3 July 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your wonderful review! We're delighted to hear that you had a good experience with our customer service. We truly appreciate your trust and hope you love your order when it arrives. We look forward to serving you again soon!

Team Indya

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