Houfy Reviews 

628
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 253 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers are really happy with this company, frequently praising the significant cost savings due to the absence of extra booking fees compared to other platforms. Customers find the website and booking process easy to use, straightforward, and highly functional for both guests and property owners. Many appreciate the direct booking tools and the ability to communicate directly with hosts, enhancing the overall service experience. However, some customers also noted that while the platform is excellent, hosts often need to promote it themselves to secure bookings. A few other people also felt that certain aspects of the booking process, such as final details or calendar functionality, could sometimes be cumbersome or require troubleshooting.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Website

Clients share positive opinions on the website, frequently praising its ease of use and navigation for both... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy, simple, and... See more

Price

Customers consistently note positive experiences with price, appreciating the absence of extra service fees... See more

Service

Consumers find service to be positive, often highlighting the absence of extra service fees as a significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very new to short-term rentals and I appreciate the contract and insurance that were offered. There was also a warning about a last minute reservation that I should have heeded. My Ring doorbell... See more

Company replied

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied

Rated 5 out of 5 stars

Houfy has multiple tools for us to use to enter our rental information and to embed code into our website. Their tools and booking system makes it very easy (and coat effective) for us to run our own... See more

Company replied


Company details

  1. Vacation Rental
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Holiday Home
  5. Holiday Apartment
  6. Vacation Home Rental Agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

628 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(628)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was very easy to add our villa 5 yrs…

It was very easy to add our villa 5 yrs ago. This week is turns out it’s worth being patient with our first booking!

I admit some of the behind the scenes tasks aren’t as straightforward, but we’ll persevere!!

3 December 2025
Houfy logo

Reply from Houfy

Thanks so much, Jan! Great to hear your first booking came through — sometimes patience really does pay off.

We know some of the behind-the-scenes tasks can feel a bit unintuitive, and we’re actively working on making the setup and management flow smoother.

Appreciate you sticking with us and being part of the Houfy community!

Rated 5 out of 5 stars

Safe, Secure, Easy!

The rental process was easy and intuitive. Great communication and very clear directions, instructions and payment process.

3 December 2025
Houfy logo

Reply from Houfy

Thank you Jacky

Rated 5 out of 5 stars

The reservation process was easy

The reservation process was easy. Any questions I had were answered immediately. Will definitely try to use Houfy in the future.

26 November 2025
Houfy logo

Reply from Houfy

Great to hear, Thanks Robin

Rated 4 out of 5 stars

Houfy is great and really easy to do

Houfy is great and really easy to do. The ONLY reason I didn't give a 5 star review is because there's no marketing to promote the fact that the properties are bookable with no platform commission. With some SEO tweaks (the google listing doesn't state "no commission fees!" so there's no reason to go there versus the other platforms) it would definitely be a much valued booking platform.

We've been on houfy for at least a year but got our first (advanced) booking in the last week so hopefully this is a taste of bookings to come!

29 November 2025
Houfy logo

Reply from Houfy

Thanks so much for the great review, Jaya! We’re glad you’re finding Houfy easy to use — and congrats on the recent advanced booking.

You’re absolutely right about marketing and clearer “no commission fees” messaging. As a small, lean team we’ve focused heavily on product first, but we’re now actively working on stronger SEO and more visible positioning so guests immediately understand the value.

Appreciate the feedback and the support — and here’s to more bookings ahead!

Rated 3 out of 5 stars

Houfy was great in that I could book…

Houfy was great in that I could book directly, save a service fee, and receive quick communication from the owner of the property. I would give it 5 stars except the link to pay for the holiday reservation was not working. I messaged the owner of the property and he sent me a new link, which worked immediately. Other than that, houfy was great and I will use it again. It was not as expensive to rent as it was on VRBO and Airbnb. I will try Houfy first from now on.

30 November 2025
Houfy logo

Reply from Houfy

Hi Ann,

Thank you so much for taking the time to share your experience — we really appreciate the thoughtful feedback and your kind words about booking directly, saving money, and the smooth communication with the host.

We’re sorry for the brief hiccup with the payment link and appreciate your patience while the host sent a replacement link so quickly. We’re always working to improve reliability across all parts of the booking flow, and feedback like yours helps us refine those experiences for future guests.

It’s great to hear that you found real value compared to other platforms and that you plan to use Houfy again — that means a lot to us. Hopefully on your next booking we’ll deliver that completely seamless experience and earn that 5-star review.

We look forward to welcoming you back for your next stay.

Rated 5 out of 5 stars

First time user but won't be the last

This was the first time I had used Houfy and it won't be the last. They are very transparent in their costing model and do not make you feel you are being ripped off. They had a great selection of properties in the area I was looking at and the website is very easy to use.

24 November 2025
Houfy logo

Reply from Houfy

Thank you Ernest

Rated 5 out of 5 stars

Fair vacation rental pricing

I greatly appreciate having Houfy as an option. Fees have become too high on Airbnb and VRBO, making vacation rentals unaffordable. I would rather my money go to the owners than corporations.

23 November 2025
Houfy logo

Reply from Houfy

Thanks Diana

Rated 4 out of 5 stars

First time

First time using this company. Found it rather cumbersome. Didn't like having to upload a picture of myself and my driver's license after the fact. Felt like there were too many hoops to jump through compared to renting with other companies I've dealt with in the past.

18 November 2025
Houfy logo

Reply from Houfy

Hi Tom,

Thank you for taking the time to share your feedback. We’re glad you gave Houfy a try, and we’re sorry to hear the verification process felt cumbersome. Verifications are a one-time step designed to keep both guests and hosts safe, and we’re continually working to make this experience smoother.

Rated 3 out of 5 stars

Yes I'm satisfy with them

20 November 2025
Unprompted review
Houfy logo

Reply from Houfy

Hi Rocio,

Thank you for taking the time to share your feedback — we appreciate it.

If your experience relates to a specific property or host, we’d be happy to look into it further. Houfy is a platform where guests and hosts connect directly, so experiences can vary depending on the listing booked. That said, we always want to ensure the platform itself is as helpful, smooth, and reliable as possible.

If there is anything we can improve on our side — whether it’s ease of use, support, or any feature you were expecting — please let us know. Your feedback helps us make Houfy better for everyone.

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. I always try to find direct bookings to save the owners and myself the third party fees. This was just that. Highly recommend.

11 November 2025
Houfy logo

Reply from Houfy

Thanks Lisa

Rated 5 out of 5 stars

Perfect location in a spacious place

it was the most perfect location. Walking distance to everything in La zona romántica and el malecón. The host and staff are very responsive. We could not locate beach towels and received a response within minutes. The place is spacious and has nice balcony to lookout to the square. Highly recommend this place.

6 November 2025
Rated 5 out of 5 stars

Saved several hundred dollars booking…

Saved several hundred dollars booking on Houfy and our experience was just as good as with all of the other booking sites we have used! Very pleased. Wish more people would list on Houfy.

6 November 2025
Houfy logo

Reply from Houfy

Thank you Tara

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look