Hot Sauce Emporium Reviews 

415
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the impressive variety of spicy products, praising the delicious flavors, excellent quality, and reliable heat levels available. Shoppers regularly mention that orders are dispatched promptly, arriving in pristine condition thanks to secure and careful packaging practices. Buyers frequently express their enthusiasm for returning to purchase more items due to the consistently outstanding service provided. Some reviewers were not happy with the postal carrier used for shipping, noting that deliveries occasionally faced frustrating delays before finally arriving. A small group of people also mentioned receiving items that were close to expiration or experiencing occasional issues with packaging seals during transit.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting an amazing variety of heat levels and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting consistently fast shipping times and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent standard and... See more

Order

Consumers find the order experience to be satisfying, consistently highlighting prompt deliveries and simple... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support alongside fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

415 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(415)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, order arrived as required within a couple of days. Communication regards the order was first rate, from the time is was placed to delivery.

27 February 2025
Rated 5 out of 5 stars

Amazing products

It came very quickly and it all looks great. Packed super well. Which will give me less worry when I post it on to the Us for my son. He luvs spicy stuff. I’ll be back. lol

5 February 2025
Rated 5 out of 5 stars

The packing is incredible, best I've seen

Beside its far far cheaper to go directly (I've only bought from the emporium in Bristol)
The packing is incredible, yes there's a label that says don't break my stuff but if the courier managed it I'd be impressed.
Nah, awesome supplier and the product is incredible, as always

3 February 2025
Rated 5 out of 5 stars

Will be back for more

I was looking for 2 particular sauces that are widely available in the US, but not in the UK. This was the only place where I could find them, and at very reasonable prices too. My order was dispatched the next day, as I placed it on a Sunday, arrived by Wednesday. Verry happy with the purchase process, will deffo use them again.

13 January 2025
Rated 5 out of 5 stars

Excellent looking product

Excellent looking product, my son will be over the moon to receive this set for his birthday. Great service from start to delivery, that was very quick. Parcel was delivered well protected from delivery damage. Excellent price, great customer service 5 ⭐️ all around. Happy to recommend this company to anyone who loves hot sauce.

2 January 2025
Rated 5 out of 5 stars

1st Class

I've used the Hot Sauce Emporium for a few years and have never been disappointed. Their own products are top quality at a great price, all the other products are also keenly priced. Super quick delivery and free gifts, What more could you ask for?
1st Class.

29 November 2024
Rated 5 out of 5 stars

Flamin' christmas

I have used the Hot Sauce Emporium for many years now and I have found that their products are of a very high quality and that they never disappoint. I will continue to order from them because of this. Also it is a very fast service from order to delivery.

28 November 2024

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