Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
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Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Smart way to sample expensive perfumes, I recently ordered 1 scent sample. Huge variety of niche perfumes. Perfect way to try something new and unique without buying a full size bottle . Fast processi... See more
The most buggy site ever. All payment options end in error. Whether the payment succeeded or not, the end result is error and only for the PayPal option the order was registered. For international ord... See more
Company details
Written by the company
Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.
Contact info
Im Klapperhof 7-23, 50670, Köln, Germany
- 0221-99990606
- impressum@hood.de
- www.hood.de
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Worst Delivery
Its been 2 weeks, and when i check the tracking number, it says that the package is still at the warehouse
I have not received my order.
timely delivery and no damages.
They advertise and sell a product that
They advertise and sell a product that, after ordering and paying for it, after a few days turns out to be unavailable, otherwise the purchase price was immediately refunded.
Jelly Cat Tennis Ball keyring purchase - superb service
Jelly Cat Tennis Ball keyring purchase- perfect seller, excellent website and delivery exactly as promised
Delivery correct and reasonable fast
Delivery correct and reasonable fast. But after buying I heard nothing until it was delivered. No message about the day and time when they come to my door.
Even though the delivery was late by…
Even though the delivery was late by around a week, the costumer support was probably one of the quickest and best i have ever contacted and the the package arrived perfectly fine. So other than a little delay, i recommend.
Thank you very much!
Thank you very much!
Delivered even earlier than announced and quality assured!
I ordered 1 day and the product was…
I ordered 1 day and the product was shipped the next day.So great The product was supposed to arrive between 27.4 and 15.5.The product arrived on 5.5. I am thrilled.
Assembling the cabinet wasn't too difficult, but it would definitely be better if they labeled the products.It would be easier not to look for screws and material.But otherwise great for me
Everything went well
Everything went well. Products are just as in the pictures. Order was shipped in a good time. Good price. 🤝👍
Do not order here
I still haven't received the order and the actual seller nor hood.de haven't helped. It was a birthday present for my little daughter. The celebration was days ago. I had to contact the transporter myself and they told me the order is coming from China (I ordered and original Jelly at product from Spain)!!! VERY VERY DISAPPOINTING.
Avoid Hood like the plague.
Avoid Hood like the plague.
I ordered an item which failed delivery due to poor documentation. I was told another would be sent. It was not.
I was told a refund would be forthcoming.
No refund has yet arrived !
Be Warned !!!
Great
The item looks good, quality is excellent, size matches the expectation, was delivered on time, just before birthday. Very good experience in general. Would recommend.
Good communication and delivery .
it took 2 months to get my order
it took 2 months to get my order. several emails saying my order status has changed. and i got the wrong team jersey.
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