From Sam at the initial survey right through to Nathan Rob and the guy from Glasgow (whose name I've forgotten, sorry) the whole thing was dealt with in a really friendly and courteous manner, totall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ellick came round for our 12 month review and to check on some concerns I had after having multiple treatments. No concerns to worry about and really reassured after speaking with Ellick - top b... See more
Company replied
I'm never happy about having workmen in my house, but Adam and Dave were lovely. Polite and conscientious. It was a messy job, but they arrived on time and started work immediately - no unnecessary... See more
Company replied
Home energy staff arrived promptly put down protective coverings on the floors of the two rooms being treated carried the damp course injection , scraped off the damp plaster and swept it up and bagge... See more
Company replied
Company details
Written by the company
At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Contact info
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, United Kingdom
- 01782497324
- contactus@hesgbltd.co.uk
- www.homeenergysaveuk.co.uk
4.2
Great
740 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent. Darren and Lee were highly professional. They carried out the work over 4 days to a very high standard. I have no hesitation recommending them.
Paul Mason, Blackburn, Lancashire
26 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Paul,
Thank you for your fantastic review! We’re so glad to hear that Darren and Lee provided you with professional service and completed the work to a high standard. We truly appreciate your recommendation and your kind words. It was a pleasure working with you, and we’re happy we could help with your project.
Kind Regards
Home Energy Save GB LTD Team
Turned up promptly and work undertaken…
Jim and Brandon Turned up promptly and work undertaken swiftly on both days. Downside is some of the mess left behind but that’s part of the course with damp proofing and re-plastering work.
16 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi L Price,
Thank you for your feedback. We're pleased to hear that Jim and Brandon were prompt and got the work done efficiently. Damp proofing and re-plastering can be a bit messy at times, but we really appreciate your patience and understanding.
If you need anything else or have further questions, we're always here to help!
Kind Regards
Home Energy Save GB LTD Team
Damp proofing done well
All aspects of the job were done to a high standard, including the damp proofing and plastering. Any issues that arose were promptly and professionally dealt with.
31 March 2025
Reply from Home Energy Save GB Ltd.
Hi Neil,
Thank you for your kind words! We're delighted to hear that the damp proofing and plastering were completed to a high standard and that any issues were handled promptly and professionally.
Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything in the future, feel free to reach out!
Kind Regards
Home Energy Save GB LTD Team
Fantastic guys
Fantastic guys, really knowledgeable and explained everything really clearly.
9 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Veronica-Rose,
Thank you for your fantastic review! We're so pleased to hear that our team was knowledgeable and took the time to explain everything clearly.
If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your support!
Kind Regards
Home Energy Save GB LTD Team
We had Ron & John
We had Ron & John, Craig & Tony. All polite, left neat & tidy. Good job done. Can't complain at the workmanship.
Not too impressed with sales techniques. Slight pressure to buy.
3 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Sarah,
Thank you for your honest feedback! We're delighted to hear that Ron, John, Craig, and Tony delivered great workmanship and left everything neat and tidy. We always aim for top-quality service, so it’s great to know you were happy with the job itself.
We appreciate your thoughts on the sales process and will take this on board to ensure we maintain a comfortable and informative experience for our customers. Your feedback helps us improve, and we truly value it.
If you need anything in the future, please don’t hesitate to reach out!
Kind Regards
Home Energy Save GB LTD Team
Very helpful and friendly and helped…
Very helpful and friendly and helped with any questions. Completed the work very professionally
2 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Sarah,
Thank you for your kind words! We're delighted to hear that our team was helpful, friendly, and professional throughout the process. Your satisfaction means a lot to us!
If you ever need anything else, don’t hesitate to reach out.
Kind Regards
Home Energy Save GB LTD Team
Great job, thanks.
The contractors were really polite and got the job done quickly and efficiently.
The experience has been brilliant right from the beginning.
2 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Iain,
Thank you for your great feedback! We're so pleased to hear that you had a brilliant experience from start to finish. Our team takes pride in being efficient, polite, and delivering high-quality work.
If you ever need anything in the future, we'd be happy to help!
Kind Regards
Home Energy Save GB LTD Team
Good service from start to finish
Good service from start to finish. They turned up as promised and did a great clean and tidy job. Would definitely recommend this company.
1 April 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Lorraine,
Thank you for your wonderful review! We're so pleased to hear you had a great experience and that everything was completed as promised. Your recommendation means a lot to us!
Kind Regards
Home Energy Save GB LTD Team
Very happy with our recent experience…
Very happy with our recent experience using Home Energy Save. Elick the surveyor was very knowledgable and explained everything in detail. The work was carried out by Josh and Tony who were extremely polite and efficient and worked so well. No mess afterwards. A great job!
28 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Hazel,
Thank you so much for your kind words! We're thrilled to hear that Elick provided such thorough and knowledgeable advice, and that Josh and Tony delivered an efficient and tidy service. It's great to know you're happy with the job!
Kind Regards
Home Energy Save GB LTD Team
STAY WELL CLEAR
Had Home Energy Save Ltd come to do my Mums after finding damp on the 28th August 2024. Really pleased with the work that was done and happy that it had a 25 yr guarantee with it. Discovered damp about 2wks ago that hadn't been there before so rang them and was told someone would be in touch.
This is what I received by Email :
Dear Home Energy Save Ltd Customer
I am writing to provide you with an update regarding Home Energy Save Ltd, which has unfortunately gone into liquidation. However, it is important to note that the directors, Aaron Worrall and John Hammond, had already established a new company, Weatherwise Solutions Ltd, prior to the liquidation of Home Energy Save Ltd. This information is verifiable, and it appears that the directors were aware of the situation and took steps to set up the new company while Home Energy Save Ltd was still operating, including transferring assets from the old company to the new one, therefore rendering it non viable and leading to its liquidation.
Property Reign acquired the goodwill, name and website from the liquidators and rebranded the company as Home Energy Save GB Ltd. As a result,the current company has no involvement in the prior issues related to Home Energy Save Ltd.
For assistance you can contact Weatherwise Solutions Ltd directly . If you request Aaron Worrall or John Hammond they will be able to guide you on how they can assist moving forward.
I rang the number given ,it was answered automatically and then went to dead air.
Rang Home Energy Save GB Ltd and asked to speak to Aaron or John and was told they were both on the phone.
Damp Proof was done 28th Aug 24 and company went into liquidation October 24 that's about 7 wks in my estimation. Damps coming through and NO guarantee.
Cowboys that I have reported to Trading Standards.
28 August 2024
Unprompted review
Ace Installation Team
The lads did a marvellous job. Arrived early did the cavity wall installation, pointed and swilled and cleaned up.
Their cleaning up skills very fantastic.
They both are an asset to your company.
31 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Anne,
Thank you for your kind words! We're delighted to hear that the team did a marvellous job and left everything spotless. We truly appreciate your recommendation and will be sure to pass your praise along to the team.
Kind Regards,
Home Energy Save GB LTD Team
Johnny was great taking time to explain…
Johnny was great taking time to explain the process. Really thorough and even though the price was alot more than the four other quotes I received I felt an instant trust with him.
Darren and Lee arrived promptly and worked effortlessly to get the job done in the two days quoted. They were polite and cleaned up after themselves. They checked that I was happy with the work. Made it easy.
28 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Fay,
Thank you for your fantastic review! We're so glad to hear that Johnny took the time to explain everything thoroughly and that Darren and Lee delivered great service. Trust and quality workmanship are what we strive for, and it’s wonderful to know you felt confident in choosing us. If you ever need anything in the future, we’re here to help!
Kind Regards
Home Energy Save GB LTD Team
M43 7XH Lord
Jim,Tony,Brandon, Ben Luke/Nuaire fitting. Luke Kai josh and Sam. Shannon and Joe. What an amazing team Home Energy Save GB have, all the guys have been extremely pleasant. The work has been completed and looks beautiful. Thanks to all.
27 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Kath,
Thank you for your wonderful review! We're delighted to hear that our team made such a positive impression and that you're happy with the work. We’ll be sure to pass your kind words on to Jim, Tony, Brandon, Ben, Luke, Kai, Josh, Sam, Shannon, and Joe. If you ever need anything in the future, don’t hesitate to reach out!
Kind Regards
Home Energy Save GB LTD Team
Kev and Craig were both brilliant from…
Kev and Craig were both brilliant from start to finish. Job looks great 👍🏻 left it really tidy too.
Really happy 😊
27 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Kelly,
Thank you for your fantastic review! We're so pleased to hear that Kev and Craig did a brilliant job and left everything tidy. Your happiness with the work means a lot to us!
Kind Regards
Home Energy Save GB LTD Team
The work was completed to a high…
The work was completed to a high standard, everything was explained clearly from the beginning.
26 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Kirsten,
Thank you for your great review! We're delighted to hear that the work was completed to a high standard and that everything was explained clearly. If you ever need anything in the future, we're always here to help!
Kind Regards
Home Energy Save GB LTD Team
Great service from home energy save
Great service from home energy save. Very detailed damp survey, followed by a damp proof course a couple of weeks laters. Craig was great and left everything very tidy
26 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi,
Thank you for your kind review! We're pleased to hear you had a great experience with our service. Craig will be happy to know his hard work and attention to detail were appreciated. If you ever need anything in the future, don’t hesitate to reach out!
Kind Regards
Home Energy Save GB LTD Team
Rick and Tony completed the job to a…
Rick and Tony completed the job to a high standard, and left the area clean upon completion.
26 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Steven,
Thank you for your review! We're glad to hear that Rick and Tony delivered high-quality work and kept everything clean and tidy. If you ever need our services again, we'd be happy to help!
Kind Regards
Home Energy Save GB LTD Team
Very helpful and knowledgeable
Very helpful and knowledgeable, work carried out to a high standard. Came up against a major issue mid job but the company are helping sort rapidly. Craig and Kev worked on our job.
25 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Mike,
Thank you for your review! We're glad to hear that Craig and Kev provided helpful and knowledgeable service while maintaining a high standard of work. We appreciate your patience with the unexpected issue and are committed to resolving it as quickly as possible
Kind Regards
Home Energy Save GB LTD Team
Repairs to plaster and new DPC
Repairs to plaster and new DPC.
Keith carried out a damp survey and was very knowledgeable and recommended remedial action. Sam and Josh carried out the work. Both very polite and professional making sure they tidied up after each day.
Would highly recommend
25 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Gary,
Thank you for your kind words! We're delighted to hear that Keith, Sam, and Josh provided you with a professional and tidy service. Your recommendation means a lot to us!
Kind Regards
Home Energy Save GB LTD Team
Good friendly attitude
Good friendly attitude. For quote and works carried out, Plenty of update and information to job progress. Work completed quickly and to a good standard.
25 March 2025
Unprompted review
Reply from Home Energy Save GB Ltd.
Hi Philip,
Thank you for your feedback! We're glad to hear you had a positive experience with our team and that you were kept well-informed throughout the process. We appreciate your support!
Kind Regards
Home Energy Save GB LTD Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.