We visited the Holloways of Ludlow showroom shop, in Winchester and were blown away with pretty much most of the products on display. It is very rare that you find everything you like in one shop, the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
50708 I ordered the lovely Pose Portable led lamp after having agonised with the choice of colour! blue, my favorite but high gloss finish makes finger marks perhaps a nightmare, and putty, a rather... See more
Company replied
Great company to deal with when sometimes things go wrong. I found a recent order had been damaged in transit, so called customer service who were very helpful and organised a prompt hassle free ret... See more
Company replied
Fantastic all round. Brilliantly priced and delivered without any issues. One of my items was on back order for 1-2 weeks and this was clearly stated on the item page and in my order confirmation emai... See more
Company replied
Company details
Written by the company
Since 1985 Holloways of Ludlow has been specialising in unusual, unique and individual contemporary and traditional fittings and fixtures. We have become leaders in the design industry by consistently sourcing and supplying a wide range of lighting fixtures and fittings.
Contact info
4.6
Excellent
508 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Service!
Helpful customer service and quick delivery - beautiful product very pleased!
1 April 2026
Unprompted review
Reply from Holloways of Ludlow
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your experience and truly appreciate your support. We look forward to assisting you again soon!
Reply from Holloways of Ludlow
We really appreciate your fantastic review! It’s great to know you’re pleased with your experience, and we can’t wait to help you again in the future.
Great products and customer service
Great products and customer service. Delivery worked wrll
30 March 2026
Unprompted review
Reply from Holloways of Ludlow
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your experience and truly appreciate your support. We look forward to assisting you again soon!
All went to plan from ordering to…
All went to plan from ordering to delivery. Couriers were excellent and extremely helpful regarding arrival and delivery. Delighted with my Hay Palissade garden furniture.
30 March 2026
Reply from Holloways of Ludlow
We really appreciate your fantastic review! It’s great to know you’re pleased with your experience, and we can’t wait to help you again in the future.
Reply from Holloways of Ludlow
Thank you for taking the time to leave such a glowing review! We’re so pleased you’re happy with your experience and are always here to help whenever you need us.
Pleased with this company - would use again
I’m so pleased with this company. Even though a glass shade was damaged during transit, their customer service team turned a problem into a great experience.
They were quick to reply and sorted out my refund right away. I love the lampshades I kept and really appreciate the support!
26 March 2026
Unprompted review
Reply from Holloways of Ludlow
We’re thrilled to hear you had such a positive experience! Thank you for your support, and we look forward to helping you again soon.
Unique and positive purchasing experience
Great response times. Very fair, frank and personable discussion of price, and nice to be in touch with Mark, one of the owners, directly.
29 March 2026
Reply from Holloways of Ludlow
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your experience and truly appreciate your support. We look forward to assisting you again soon!
Fast delivery
29 March 2026
Reply from Holloways of Ludlow
We really appreciate your fantastic review! It’s great to know you’re pleased with your experience, and we can’t wait to help you again in the future.
Super quick delivery!
20 March 2026
Reply from Holloways of Ludlow
Thank you for taking the time to leave such a glowing review! We’re so pleased you’re happy with your experience and are always here to help whenever you need us.
Outstanding design shop
Outstanding design shop. I purchased a set of salt and pepper grinders and I absolutely adore them. I went back to buy a beautiful, unique fruit tray and tala lamps. There are some truly great heirloom pieces here.
26 March 2026
Unprompted review
Reply from Holloways of Ludlow
We’re thrilled to hear you had such a positive experience! Thank you for your support, and we look forward to helping you again soon.
Excellent service
27 March 2026
Reply from Holloways of Ludlow
Thank you for taking the time to leave such a glowing review! We’re so pleased you’re happy with your experience and are always here to help whenever you need us.
Reply from Holloways of Ludlow
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your experience and truly appreciate your support. We look forward to assisting you again soon!
Great service again from Hollowsys
Great service again from Hollowsys. Stunning quality garden furniture, great communication and delivery.
26 March 2026
Reply from Holloways of Ludlow
We really appreciate your fantastic review! It’s great to know you’re pleased with your experience, and we can’t wait to help you again in the future.
Courier delivered to the wrong postcode…
Courier delivered to the wrong postcode and item was lost but Holloways immediately agreed a replacement free of charge which has now arrived safely. Cannot ask more than that!
19 March 2026
Reply from Holloways of Ludlow
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your experience and truly appreciate your support. We look forward to assisting you again soon!
Reply from Holloways of Ludlow
We’re thrilled to hear you had such a positive experience! Thank you for your support, and we look forward to helping you again soon.”
Great service and a great light
Saw a light online and went to the local store but it wasnt in stock. They arranged for one to be sent to them so we could see it with no commitment to buy.
Very helpful and the light is amazing, great quality and they couldnt have been more helpful.
14 March 2026
Reply from Holloways of Ludlow
We really appreciate your fantastic review! It’s great to know you’re pleased with your experience, and we can’t wait to help you again in the future.
Reply from Holloways of Ludlow
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your experience and truly appreciate your support. We look forward to assisting you again soon!
Great service
Great service - speedy and full response to an email question before my order and good communication throughtout the order and delivery process.
23 March 2026
Reply from Holloways of Ludlow
We really appreciate your fantastic review! It’s great to know you’re pleased with your experience, and we can’t wait to help you again in the future.
Old School Electric Wall Light
I purchased the old school electric wall light for my bedroom. The wall light is really lovely just what I wanted. It's really good quality and will look lovely when it's been fitted.
It was really well packaged and arrived really quickly.
Thank you Holloways of Ludlow
14 March 2026
Reply from Holloways of Ludlow
Thank you for taking the time to leave such a glowing review! We’re so pleased you’re happy with your experience and are always here to help whenever you need us.
Reply from Holloways of Ludlow
We’re thrilled to hear you had such a positive experience! Thank you for your support, and we look forward to helping you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.