They beat the deadline release and delivery date. Both items were delivered as expected and carefully packaged. It was a shame that their ignored the disability delivery instructions and just thr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Orders are fulfilled quickly and new releases as soon as they are available. My order for three C.D.'s came separately two on consecutive days and one the day before release date. All were well packag... See more
Company replied
All items required were found on the HMV website and delivery was all good with the products arriving soon after order completed and arrived safe and sound in good packaging. Very happy as usual with... See more
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Preordered item ages before release and the dispatch and delivery were perfect arriving on release day and ready for Father’s Day gift. He loves the CD and still has the blue ray of the live performan... See more
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Company details
About hmv (UK)
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
United Kingdom
- www.hmv.com
4.6
Excellent
152K reviews
Asks customers to review
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Pleasant staff and good service.
28 June 2026
Reply from hmv (UK)
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Keyser Soze
Found what i was looking for straight away. Thought i would have to pay for delivery but i didnt. So im very happy and would highly recommend HMV to everyone.
28 June 2026
Reply from hmv (UK)
Hi Damien
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect GO!
Ordered something from their site because I wasn't sure it would be in store. I was suprised it dispatched so fast considering it was on the weekend however it was delivered on time and in perfect condition!
Staff was very friendly and helpful. I'd definitely shop using this process again.
28 June 2026
Reply from hmv (UK)
Hi O.R.P
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great delivery experience
Delivered on time and everything in great condition, will definitely order online again
25 June 2026
Reply from hmv (UK)
Hello Heather
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Product received four days after order…
Product received four days after order placed (Order placed on a weekend). Items were in perfect condition.
28 June 2026
Reply from hmv (UK)
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
After being let down by previous supplier , my son got his birthday gift earlier than expected, brilliant service i will use again without a doubt
28 June 2026
Reply from hmv (UK)
Hi Toni
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My rare CD of early Fleetwood mac blues…
My rare CD of early Fleetwood mac blues songs was delivered on time and in excellent condition.
25 June 2026
Reply from hmv (UK)
Hello Ian
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK)
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The normal good level of service
The normal good level of service, thank you. The goods arrived ahead of schedule in perfect condition . Please with my choices too. Thank you again.
28 June 2026
Reply from hmv (UK)
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered twice
Delivery was quick but this is the second time i have had the same CD delivered twice
28 June 2026
Reply from hmv (UK)
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Still haven't received it yet
Still haven't received it yet, lot's available in local shop
25 June 2026
Reply from hmv (UK)
Hi David. Your order arrived at your chosen store on 20/06/2026. Please head to the store, with your confirmation email and a form of I.D as soon as you can. Your order will be held for a further 5 days. Apologies that you did not receive a collection update. This may have filtered into your spam folder. Thanks. for the feedback.
Great communication
Great communication. Vinyl arrived as stated and expertly packaged. Recommended.
28 June 2026
Reply from hmv (UK)
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great dvds great series death valley…
great dvds great series death valley would recommend to anyone.richard pryor absolute genius in this film.
25 June 2026
Reply from hmv (UK)
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Found everything I wanted the offers…
Found everything I wanted the offers are really good and delivery was fast definitely recommend
28 June 2026
Reply from hmv (UK)
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi imran
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Site is easy to use
Site is easy to use and browsing and ordering no problem. Order of DVDs arrived promptly, well packed.
28 June 2026
Reply from hmv (UK)
Hi S
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good copy of DVD
25 June 2026
Reply from hmv (UK)
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK)
Hello JTB
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK)
Hi BCMcustomer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I received the wrong item and have been…
I received the wrong item and have been told I have to return the item and get a refund to re-buy the item i was supposed to receive the first time.
28 June 2026
Reply from hmv (UK)
Hi Emma.
We were once again very sorry that your order was not correct and we appreciate your patience and cooperation throughout this issue. We are currently investigating the issue and taking steps to ensure that there is no recurrence in this instance. Thanks again for your feedback and please let us know if you require any further assistance with your return or anything else.
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