Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... See more
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Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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The store assistant checked if the dvd I wanted was in stock and then ordered it for me. He was very efficient and helpful and explained how I would be notified when the item had been delivered to the... See more
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The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
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I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... See more
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Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
296 reviews
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HMV click n collect
Excellent service from HMV, cheerful service from Adam ... great, easy experience.
16 December 2023
Reply from hmv (UK) - Wolverhampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went to HMV In Wolverhampton
I went to HMV In Wolverhampton and Purchased Vol 16 for £7.99, the two young girls were not as helpful as the usual crew they said they could not get Vol. 14 & 15 they had sold out ????. - I returned home finding them on your web site, the service was brill I would recomend It - 1st Class postal Service Very Fast - Wolverhampton Store was not bothered at all so I ordered on line.
15 December 2023
Reply from hmv (UK) - Wolverhampton
Hi Tommy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and helpful staff
As always, friendly and helpful staff who go the extra mile to make customers feel at ease. My product arrived on time and ready to be picked up after ordering it online through the store.
7 December 2023
Reply from hmv (UK) - Wolverhampton
Hi Stella,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were so helpful friendly and…
The staff were so helpful friendly and polite and helped me find what I was looking for! I shall certainly go to this store again
1 December 2023
Reply from hmv (UK) - Wolverhampton
Hi Mrs Jones
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady who served us was great help…
The lady who served us was great help and went out her way to find what we were looking for 👍
25 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was extremely helpful in…
The assistant was extremely helpful in expediting my order
24 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Jack
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Neil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered an item to be collected in the…
Ordered an item to be collected in the Wolverhampton store. Annabel was really friendly and helpful as ever.
11 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Craig
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect helpful staff nice good vibe in…
Perfect helpful staff nice good vibe in ther
11 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Edward,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Place to shop
I always find the Staff helpful!Been buying from there since 1973!
9 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
If it ain’t broke, don’t try to fix it
As far as I’m concerned, everything is good. Thanks.
1 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Barbara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wolverhampton
Hello Emma,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve received a damaged item.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Excellent service good updates
31 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Mr Green
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service …
Good customer service quick and friendly.I wanted the Rolling Stones, Hackney Diamonds and I wasn't disappointed. I Would recommend HMV online brilliant service.
28 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery easy to order
10 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best in-store shopping experience
I love the option to have items delivered to a store of my choice. Staff always helpful and knowledgeable. Long live the physical store and physical media!
10 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Kieron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered 3 dvd films
I ordered 3 dvd films, and one was posted first, then a couple of days later I received the other two. The delivery was quick and my only criticism would be the fact that all 3 were ordered at the same time, so why wasn’t they all delivered together in one package? It would save on packaging and delivery costs and so makes more sense. I am happy with my purchases.
6 October 2023
Reply from hmv (UK) - Wolverhampton
Hello Mrs Callinswood
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really good dvds
30 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
no issues all good
17 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Christian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and collect
20 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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