HiQ Tyres & Autocare Reviews 

13,415
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,641 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful staff and efficient service provided during routine maintenance and repairs. Consumers frequently note the fair pricing, welcoming atmosphere, and thorough explanations given by the technicians. Many people feel secure knowing they receive honest advice and reliable support from the team. However, some customers also noted occasional issues with paperwork errors or communication breakdowns during busier moments. A few reviewers experienced specific inconveniences like missed checks, delayed responses, or accidental damage to vehicle parts. People involved in these situations found it frustrating to resolve the resulting complications with the branch staff.

What people talk about most

Service

Reviewers mention positive feedback about service, noting fast and reliable repairs. Customers frequently... See more

Staff

Consumers find staff to be positive, helpful, and professional during their visits. Reviewers frequently... See more

Price

Customers had positive experiences with price, consistently highlighting reasonable and fair costs for... See more

Customer service

People report positive experiences with customer service, noting that staff members are consistently polite,... See more

Product

Customers consistently note ambiguous experiences with product, highlighting both satisfaction and recurring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Helston, who went above and beyond to get my brakes and suspension coil fixed on the same day, at short notice, enabling me to safely journey home. They kept me info... See more

Company replied

Rated 5 out of 5 stars

Ive been going to this branch of HiQ for four years now for MOT/service and anything else that needs doing, I have great service with them every time. I previously had trust issues with garages du... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info


4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(13,415)

2,473 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome service!

They were able, not only to replace my tyres, but my break pads on a moments notice. Awesome bunch and great service from start to finish.

17 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We really appreciate you taking the time to leave us this great review Ashley.

Rated 5 out of 5 stars

Excellent nice bunch of three young…

Excellent service from nice bunch of three young men that were super helpful and sorting my wheel in 10min!!

11 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Jennifer, thank you for taking the time to leave us this kind review. We were glad to be able to help.

Rated 5 out of 5 stars

Excellent service

Excellent service, had a tyre problem and was sorted straight away, friendly staff, would recommend

18 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this excellent review Ian! We're so pleased to hear that we were able to sort out your tyre problem straight away and that you found our staff friendly. We really appreciate your recommendation!

Rated 5 out of 5 stars

Turned up at 8:30am on spec with 2 flat…

Turned up at 8:30am on spec with 2 flat tyres. Peter and Freddy got my van back on the road within the hour. Great Service.

18 August 2026
Unprompted review
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Reply from HiQ Tyres & Autocare

Hi John, thank you for leaving a review. We're so glad we could get your van back on the road quickly!

Rated 5 out of 5 stars

I was fitted in the same day I called…

I was fitted in the same day I called with the issue for them to have a look and they even carried out the work on the same day. Faultless service, very polite, friendly staff and very reasonably priced.

17 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We're so pleased we could assist you quickly and carry out the work on the same day Gina! It's wonderful to hear you found our service faultless and our staff polite and friendly.

Rated 5 out of 5 stars

Friendly and Fair Pricing

Ordered the tyre quickly. Friendly and helpful on the phone and in person. Very competitively priced in comparison to another local garage for the same tyre.

17 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for your excellent review Abigail! We're delighted to hear that you found our team friendly and helpful, and that our pricing was competitive.

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and quick.

17 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Luke, thank you for your positive feedback regarding your experience with us!

Rated 5 out of 5 stars

Great service thankyou

Great service thankyou
I had my MOT & Service done in Wellingborough
I used them for so many years as it’s only 5 mins from where I life
Wonderful friendly staff who will go out of their way to help.
I had issues with my jet nozzles and as I’m on the short side!! I asked if they could replace them for me. With no hesitation someone changed them for me & clean d the pipes
Highly recommended

10 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Warren, thank you for your fantastic review and for being such a loyal customer over the years! We are delighted to hear that our team in Wellingborough continues to provide wonderful and friendly service. We appreciate the recommendation of our services.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, came in as an emergency and the team where able to complete the work straight away

10 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for leaving a fantastic review Dave and it's great to hear the team could assist in an emergency.

Rated 5 out of 5 stars

Vey pleased with the service i received…

Vey pleased with the service i received when i had a flat tyre. Mick did an excellent job replacing & balancing the tyre and providing helpful tips and advice. The car was not in a driveable condition so (for a very reasonable call out fee) the work was carried out in my workplace car park. Recommened.

14 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for your kind words Dominic! We're delighted to hear that we could assist you with your flat tyre and that the work carried out in your workplace car park was to your satisfaction. We appreciate your recommendation.

Rated 5 out of 5 stars

Brilliant service from the team.

Brilliant service from the team.
My car was due its service then an amber light came on my car they managed to sort it out straight away.
My husband and I always go to the garage.

10 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for your feedback Hayley! We're so glad to hear that you consistently receive brilliant service from our team. We appreciate your loyalty and are happy we could sort out the amber light issue straight away for you.

Rated 5 out of 5 stars

If been using this garage for quite a…

If been using this garage for quite a few years and that's why I continue. Professional throughout curtios and trustworthy and very communative . That's why I recommend.

15 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We truly appreciate you taking the time to share your positive experience with us Tony and thank you for recommending us! It's wonderful to hear that you've consistently found our team to be professional, courteous, trustworthy, and communicative over the years.

Rated 5 out of 5 stars

Super helpful and friendly as usual 🤩…

Super helpful and friendly as usual 🤩 It is so good to know I will get the best advice- decent prices and efficient service. They are the best.

14 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for your wonderful review Emma! We're so happy to hear that you consistently receive the best advice, decent prices, and efficient service from our team.

Rated 5 out of 5 stars

The service at HiQ was exemplary.

The service at HiQ was exemplary.

They took the time to explain all of the work they had done in detail and were extremely thorough. Not knowing much about cars has left me vulnerable before; here I felt properly taken care of. Compared to a recent experience at Halfords, HiQ Stratford were streets ahead. The price was excellent for the work done, and the air con recharge has been a godsend in this weather. They went above and beyond.

This is the best experience I have ever had at a mechanics.

6 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We're so pleased to hear that you had such a positive experience with us Claire! It's wonderful to know that our team took the time to explain everything clearly and that you felt well looked after. We're especially glad the air con recharge is helping in this weather and that you found our pricing excellent.

Rated 5 out of 5 stars

Great same day service

Great same day service, very friendly, this is a return visit due to previous experience, Mike fitted the new tyre.
Definitely recommend. Women on their own are looked after really well.

14 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi there, thank you for your excellent review! We're so pleased to hear that you received friendly, same-day service and felt well looked after. We appreciate your recommendation!

Rated 5 out of 5 stars

Friendly knowledgeable staff who really…

Friendly knowledgeable staff who really look after my car (and have been doing so for years)

14 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi there, thank you for leaving a review and it's great to hear you have been returning over the years!

Rated 5 out of 5 stars

Really approachable and helpful

Really approachable and helpful. Did everything they could to help with my aircon issues. Will definitely use again. Thank you.

14 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for your wonderful review Neil! We're so pleased to hear that we could help with your air conditioning issues and that you found our team approachable and helpful. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

I highly recommend this garage and the…

I highly recommend this garage and the mechanics. Always so helpful and professional, I completely trust their advice and they always go out of the way to do the job as quickly, efficiently and cost effective as possible. Very friendly team and I wouldn’t go anywhere else.

14 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for leaving a review Katy! We're so pleased to hear that you completely trust our advice and that our team is always helpful and professional. It's great to know we go out of our way to do the job quickly, efficiently, and cost-effectively.

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