HiQ Tyres & Autocare - Lancaster Reviews 

I was facing a significant bill due to the nature of a part needing to be ordered from a main dealer. Branch let me know this and suggested an alternative route to source the part. They happily checked the part before I bought it and then fitted it. The part was less than 10% of the main dealer price. A massive saving for me. Fantastic service and genuinely felt they were looking out for my best interests.

We stopped here in an emergency en route from Wales to Scotland for a holiday as our car alerted us that something was off with our car tyre pressure. One of our caps was stuck so we couldn't check ourselves at the garage.
Hayden the Holiday Hero came to our rescue and checked all the tyres and sorted the car out! He even tolerated our nosey dog trying to supervise out of the window. Our holiday is saved!

Brilliant customer service.
Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning.
They sorted the problem and wouldn't charge us.
Excellant attitudes and all very friendly staff.
Well done HIQ.

Fantastic service, really professional.
Many thanks guys.

I have used HiQ Lancaster for c15 years and can state with confidence that each and every repair/service etc has been conducted with a professional and constructive attitude.
The staff are friendly and always helpful; here again, I have no complaints whatsoever - nothing but praise and thanks!
Pricing is always fair and I wouldn’t dream of going anywhere else- and I tell everyone I know!

IDLGray Lancaster.

Great customer by all the team especially keyra.

Would recommend HiQ

I phoned HiQ this morning with a problem & Keira was extremely helpful & asked me to call in straight away. Staff at the garage although very busy checked my car over quickly. Hayden sorted the issues whilst I waited. I have nothing but praise for all the staff being professional, knowledgable & kind. I recommend HiQ unreservedly!

Very efficient and clear on pricing and always good communication from the staff who are great. Would highly recommend.

Fantastic business and great bunch of guys.
They’ve serviced & repaired my car & van for over 10 years, with excellent customer service

Exceptional service, very professional and will definitely use again.
I went into the garage with a problem, I wasn’t booked in and they fit me in and also carried out an oil and filter change as well.
Highly recommended 100%

Efficient and friendly service - I would highly recommend.

From start to finish, they made me feel reassured that the job would be done and have me back on the road as soon as possible.

I will definitely use them again and recommend them to others.

The customer service I received from Ethan and team was outstanding. I had an urgent issue with my campervan and the very kindly squeezed me in so I could still get away the following day. Lovely clean reception area away from the oil and noise of the workshop. Highly recommended.

Excellent, friendly, efficient service.

Had 2 new tyres fitted, booked in promptly.
Excellent service, friendly staff.
Very happy overall.

Excellent staff friendly and helpful good job done very good price happy thanks definitely will call again 😃

I called in this morning as my driver side wouldn't close. Peter spent ages taking the door panel off and trying to get the window panel back up. Eventually two of his colleagues came to help. They tirelessly kept going determined to get my window up as I needed the car for my two grandchildren tomorrow. I have never seen three mechanics work together so well. Thank you guys for sorting it out for me. You are my garage from now on. Amazing service 👏 thank you 😊 Andrea

Loan female driver - broken bonnet and oil needed filling

Team was incredibly helpful and friendly. I was seen straight away and the team were able to quickly figure out the problem with the latch system and was able to fix this and filled the oil. I would highly recommend to anyone especially female drivers nervous about going to a garage.

I have hit three potholes which have bust my tyres each time. HIQ have sent their mobile tyre van to fix each one. Fantastic service would highly recommend.

Top service, happy to recommend

My fiancé brought our car in for new tyres, the service was great, mechanics we spoke to were informative, helpful and friendly. The job was carried out quickly even with an issue being found and another part needing ordering which came in quickly.