Graham turned up on time and without being prompted he put on a pair of shoe protectors to keep our newly fitted carpets clean. We explained what we were looking for but didn’t fully understand how th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our advisor John IDAHO 116707 was very professional. He gave us 20 mins heads-up and arrived on time. We wanted quotes for skylight windows but due to his knowledge about products, materials and col... See more
Company replied
The only person in Hilary’s who kept in contact with me , was professional friendly and did an amazing fitting of my fly screen was a fitter called Lee . Nothing was too much trouble . Thank you Lee f... See more
Company replied
We have seen Mike twice now. The first time when he came to measure up and talk us through the whole fitting procedure for new shutters. We had quite a few questions because of existing curtain fitt... See more
Company replied
Company details
About Hillarys
Written by the company
Hillarys - For the window wise
We've been transforming homes across the country for more than 50 years with made to measure blinds, curtains and shutters that look good, fit perfectly and are up to the challenge of everyday life. It's why the window wise choose Hillarys - measuring and fitting is always included and everything is tailor made.
Our advisors can also help you transform your outdoor space too, because helping you be total home happy is what makes us tick. Our Exterior range includes electric garage doors and awnings and pergolas for your garden. Our advisors will guide you through the options for your home with their technical know-how, and they’ll take care of the installation.
Book a free in-home appointment at a time that suits you and our team of friendly expert advisors bring our full range of samples for you to choose from, helping you find the right solution for your home and your budget.
We've been transforming homes across the country for more than 50 years with made to measure blinds, curtains and shutters that look good, fit perfectly and are up to the challenge of everyday life. It's why the window wise choose Hillarys - measuring and fitting is always included and everything is tailor made.
Our advisors can also help you transform your outdoor space too, because helping you be total home happy is what makes us tick. Our Exterior range includes electric garage doors and awnings and pergolas for your garden. Our advisors will guide you through the options for your home with their technical know-how, and they’ll take care of the installation.
Book a free in-home appointment at a time that suits you and our team of friendly expert advisors bring our full range of samples for you to choose from, helping you find the right solution for your home and your budget.
Exceeding expectations with great products & excellent service
Written by the company
- We care about your home as much as you do. When it comes to fitting, we take pride in getting it just right, which includes tidying up and leaving your home as we found it. We’re always here for you. We never stop caring so ask any question, anytime.
Guarantees & Aftercare
Product Guarantees
We take the greatest of care to make sure that your gorgeous made-to-measure blinds, curtains, shutters and awnings look and fit exactly as they should. And because we want you to be completely satisfied with your window dressings, we offer a full 12 month warranty which starts the moment your products are fitted.
That’s our promise to you that you’re investing in a quality product that’s made to the highest specifications. As part of your warranty we promise to repair or replace any faulty goods free of charge
When you choose stunning made-to-measure shutters, awnings or conservatory blind systems you can be confident that you’re investing in quality craftsmanship that’s built to last. In addition to the standard 12 month warranty, our 5 year peace of mind guarantee is our assurance that our products will stand the test of time.
The 5 year peace of mind guarantee is an extended care plan that starts from the day your window dressings are fitted and extends up to the fifth anniversary of your fitting date. For a nominal call out fee, we promise to repair or replace any faulty shutters, awnings or conservatory blinds completely free of charge.
That’s our promise to you that you’re investing in a quality product that’s made to the highest specifications. As part of your warranty we promise to repair or replace any faulty goods free of charge
When you choose stunning made-to-measure shutters, awnings or conservatory blind systems you can be confident that you’re investing in quality craftsmanship that’s built to last. In addition to the standard 12 month warranty, our 5 year peace of mind guarantee is our assurance that our products will stand the test of time.
The 5 year peace of mind guarantee is an extended care plan that starts from the day your window dressings are fitted and extends up to the fifth anniversary of your fitting date. For a nominal call out fee, we promise to repair or replace any faulty shutters, awnings or conservatory blinds completely free of charge.
Contact info
Colwick Business Park, Private Road No 2, Colwick, NG4 2JR, Nottingham, United Kingdom
- 0800 916 1094
- enquiries@hillarys.co.uk
- www.hillarys.co.uk
SUPER SALE
4.7
Excellent
144K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What can I say…..phenomenal fitter!
What can I say. Dave the fitter is absolutely amazing. We have an old Victorian house and as you would expect the walls are a nightmare. His professionalism and experience were instrumental in the finished article. He was kind, courteous, and also took the time to explain what he was doing. It’s great doing business with old school values. My house now looks tidier than when he arrived! Thanks for the great service.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Mark Chiplin,
We appreciate your wonderful feedback and high rating! We're so pleased to hear that our fitter's professionalism and experience were instrumental in the finished result, especially with the challenges of an older home. It's fantastic that you found their service kind, courteous, and that they took the time to explain their work.
Many thanks Tracey
Reply from Hillarys
Hi Anon,
We appreciate you taking the time to leave us a rating. We are glad you had a positive experience.
Many thanks Tracey
Neil was very informative and friendly
Neil was very informative and friendly. He arrived on time and wasn’t pushy.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Aldo Boshku,
We are so pleased to hear that our team member was informative, friendly, arrived on time, and was not pushy. Thank you for your wonderful feedback!
Many thanks Tracey
Fantastic service from start to finish
Fantastic service from start to finish, shutters look brilliant high quality, would recommend Mike and Hillarys.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Lee Bray,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that you received fantastic service from start to finish and that your shutters look brilliant and are of high quality. We are delighted that you would recommend us.
Many thanks Tracey
Robert was punctual and extremely…
Robert was punctual and extremely polite, and very professional.
And the job was excellent.
I am very happy and will definitely order more blinds from Hillarys.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Louie Kozinos,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member was punctual, polite, and professional. We are delighted that the job was excellent and that you are very happy with the service.
Many thanks Tracey
To anyone thinking of buying HILLARYS…
To anyone thinking of buying HILLARYS BLINDS DONT
I paid for my order in full on 8th July as I needed the blinds urgently I was promised them in 2/3 weeks by their representative when the fitter came on 13th July he informs me they cannot be fitted until 39th August as he was going on holiday. On 13th August I was informed by email that the material I choose was out of stock until 7th September since then I have had 5 calls with customer services all who promised to get back to me the same day not one of them did one advised me not to bother asking for a refund as it was a long process I chose a new fabric on 21stAugust still no appointment today I was advised my new fabric would be out of stock until 28th September clearly Hillary’s Customer Service is APPALLING my advice go ELSEWHERE
27 August 2026
Unprompted review
Reply from Hillarys
Hi Katie,
We're sorry to hear about the delays and communication issues you've experienced. We understand how disappointing this must be, particularly after choosing an alternative fabric and still facing further delays. We appreciate you bringing this to our attention and can assure you that we will monitor the progress of your order closely. Our team is working to keep things moving and ensure you're updated as soon as more information becomes available.
Thank you for your patience.
Becky
Mohair 119819
Mohair 119819 was our advisor who provided professionals help in advising appropriate blinds
Fitting prompt and quick. No fuss
Friendly and did over and above what we paid for
Well happy
25 August 2026
Unprompted review
Reply from Hillarys
Hi Trevor ,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our advisor provided professional help in advising appropriate blinds. We are delighted that the fitting was prompt, quick, and that our team went above and beyond.
Many thanks Tracey
Fraser Hall
Fraser Hall, Advisor number 216345
I have recently had shutters fitted, but Fraser has also fitted roller blinds and Roman blinds for us.
Fraser is a huge asset to the company. We have used Hillary’s over a number of years, but Fraser is by far the best representative. He is professional, friendly and goes out of his way to advise and support the customer.
A credit to Hillary’s. I would definitely recommend him to family and friends.
He is a perfectionist and our shutters have been fitted beautifully. Delighted customers.
27 August 2026
Reply from Hillarys
Hi Susan Leiper,
We appreciate your wonderful feedback and high rating! We're so pleased to hear that our team member provided professional, friendly, and supportive service, and that your shutters were fitted beautifully. It's fantastic that you would recommend our service to family and friends.
Many thanks Tracey
Fantastic installation
Antony, the installer, made a fantastic job of the fitting of the shutters. He was careful and meticulous in all he did. I would make a point of asking for Antony again in further work I hope to have done.
27 August 2026
Reply from Hillarys
Hi Mrs Jennifer Elliott,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our installer did a fantastic job with the fitting of your shutters. We are delighted that they were careful and meticulous.
Many thanks Tracey
Our fitter Ryan 117677 gave us…
Our fitter Ryan 117677 gave us exceptional service from start to finish. He fitted our blinds perfectly.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Marianna,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member gave you exceptional service from start to finish and fitted your blinds perfectly.
Many thanks Tracey
Blind puckered & badly creased
Blind puckered & badly creased
Some one coming to investigate in 3 weeks !!
Terrible
27 August 2026
Reply from Hillarys
Hi Hazel,
We're sorry to hear about the condition of your blind and the disappointment this has caused. We appreciate that waiting three weeks for an inspection is frustrating.
We can confirm that this is currently the earliest appointment we are able to offer. If an earlier slot becomes available, we will do our best to bring your appointment forward.
Best wishes
Becky
Great advice from Lemur (advisor number…
Great advice from Lemur (advisor number 117619) on style and type of blinds for a garden room. Great selection of materials and ordering easy. Quick supply and fitting. Just what I wanted. Excellent service. Thanks 👍
27 August 2026
Unprompted review
Reply from Hillarys
Hi Gary Pocock,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our advisor provided great advice on the style and type of blinds for your garden room. It's fantastic that you found a great selection of materials, that ordering was easy, and that the supply and fitting were quick. We are delighted that you received excellent service and got just what you wanted.
Many thanks Tracey
Paul Atkinson is an absolute credit to…
Paul Atkinson advisor number 120033 is an absolute credit to Hillary’s he has fitted 5 blinds at my new home today.
I had the same blinds at my old home and they have really given me my home feeling back!
Thank you very much!
Cathrine Riley
27 August 2026
Unprompted review
Reply from Hillarys
Hi Cathrine,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member was an absolute credit and that your new blinds have given you your home feeling back.
Many thanks Tracey
TERRIBLE TERRIBLE
TERRIBLE TERRIBLE
after constant calling to get a fitter arranged, the excuse of "we'll call you back" which has been 2 months of me calling weekly. terrible lack of communication and would not suggest this company AT ALL. Emails were also promised to be sent but obviously, no one has reached out to me.
all i need is a date and a fitter. not asking for the world here.
terrible. Cancel if you can. and get the legal ombudsman involved if needed.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Lauren,
Thank you for your feedback. We're sorry to hear about the difficulties you've experienced arranging a fitting appointment and the lack of communication you've described. We understand how frustrating it must be to repeatedly chase updates without receiving the responses promised.
Please complete your details using the link we've sent so we can investigate this further and review the status of your fitting arrangements.
Thank you for bringing this to our attention.
Best wishes
Becky
Reply from Hillarys
Hi Sue,
We are so glad to hear that everything was done easily and quickly for you. Thank you for sharing your positive experience with us!
Many thanks Tracey
Dean was friendly & helpful
Dean was friendly & helpful. Turned up on time to quote & then to fit & my blinds look amazing. Will defo be using Hillary’s & dean again in the future
27 August 2026
Unprompted review
Reply from Hillarys
Hi Jan Place,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member was friendly and helpful, and that they turned up on time. We are delighted that your blinds look amazing and that you will be using us again in the future.
Many thanks Tracey
CliveSP 216249
CliveSP 216249
Clive was prompt, polite and very knowledgable. Helped us to make the right choices. Looking forward to seeing our shutters in place. Thank you.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Karen Halls,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member was prompt, polite, and very knowledgeable, helping you make the right choices. We look forward to you enjoying your new shutters!
Many thanks Tracey
Peter kept to the appointment time
Peter kept to the appointment time. He gave really good advice, discussed options and practical solutions. Felt like the appointment wasn’t rushed.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Michelle Gibson,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member kept to the appointment time and provided excellent advice and practical solutions. It's great to know you felt the appointment wasn't rushed.
Many thanks Tracey
Polite and Informative
We had Steve out from Hillary’s to go through our options and advise us on what would look best.
He was very polite and very informative on there different styles.
We got prices up for 2 large windows of our house and was pleased with the reasonable price for what we had chosen.
We look forward to having them fitted and would recommend to anyone looking for quality shutters.
MEXASP
120166
22 August 2026
Unprompted review
Reply from Hillarys
Hi Poppo,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear about your positive experience and that our team member was polite and informative. It's fantastic that you were pleased with the reasonable price and are looking forward to the fitting.
Many thanks Tracey
Laylasp 119994
Laylasp 119994
Katherine was a superstar. She shared options that worked for us and was very patient explaining everything. It was very pleasant experience.
27 August 2026
Unprompted review
Reply from Hillarys
Hi Aditi Sharma,
We truly appreciate your wonderful feedback and the five-star rating! We are so pleased to hear that our team member shared options that worked for you and was very patient explaining everything.
Many thanks Tracey
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.