William Gordon did a good job on recommending insurance for my late mum's house whilst we are trying to sell it. It was not the cheapest quote but met what I needed better than any other comparable q... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Formed in 2012 Highworth Insurance specialises in all aspects of non standard and high value home insurance, as well as individual policy cover for watches, jewellery, fine art and collections. Based in Dorset our team of Account Managers are handpicked to support us in delivering great industry knowledge and a high level of service. As experts in insurance our aim is to support our clients by providing a clear cut and easy approach, delivering the best cover, advice and support at all times.
Contact info
Bourne Valley Road 12, BH12 1DS, Poole, United Kingdom
- contact@highworthinsurance.co.uk
- www.highworthinsurance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bethany Wormley
Bethany Wormley was brilliant. Beth listened to our requirements and undertook a market review to find a product that met all our needs. Always keen to help and nothing was too much trouble to check. Excellent customer service.
RUDE customer service.
Not sure the name of the man who called me today regarding a new quote.
When he told me the price I decided I was going to go with another company. He then proceeded to pressure me & asking what the other company provided and when I told him I was no longer interested. He then continued to give me ‘advice’ even though it was unwanted. After I politely told him multiple times. I’m ok thanks I’m going with another company he then hung up.
If I was going to ever go with this company in the future. I will not be now.
Superb Service - thanks Jamie
I can't recommend Jamie at Highworth highly enough. From start to finish the service was outstanding - never pushy, always personable, and everything was explained really clearly. The quote was the best I received by a country mile, and all the necessary documents came through quickly.
What stood out most was how personalised it felt. This was for an engagement ring, and Jamie was genuinely happy for me and wished me luck - a lovely personal touch that made the whole experience feel special rather than transactional. First class all round.
Jamie was excellent and very…
Jamie was excellent and very professional, in addition to having a good sense of humour.
First Class Service & Cover
Spoke with Will Gordon to arrange insurance for my watch. What a pleasure to speak to a pleasant gentleman. He explained the cover very professionally and clearly. First class service, would highly recommend!
William was especially helpful today…
William was especially helpful today whilst I was looking for the right cover for my items. He was professional, clear, knowledgeable and concise in making sure I had all the information and helpful links I needed to fulfill what was necessary and important. Thank you William.
Highworth Insurance.
My call to Highworth insurance was to add an additional watch to my existing policy. My contact was William Gordon and he proved to be very polite and knowledgeable. He explained to me the cost and what I need to do next. He also explained what would be expected of me if I wished to add further watches to my collection.
He was very quick with any correspondence and he made the whole interaction a pleasure.
Many Thanks
Excellent staff that replied to my…
Excellent staff that replied to my enquiry almost instantly. Very efficient and very reasonable prices for the years coverage.
Enquired with highworth online and got…
Enquired with highworth online and got a call back within minutes. The process was super quick, William was lovely, and the price was reasonable .
Will was extremely easy to deal with…
Will was extremely easy to deal with and the process was very smooth. Highly recommend.
Worked with William Gordon and am very…
Worked with William Gordon and am very pleased with the service he provided. He was very patient, knowledgable, efficient and helpful.
Smooth and easy transaction
Smooth and easy transaction. Quick to respond to my request for a quote and were cheaper than alternatives.
William Gordon was attentive and interested, and provided top customer service.
William was a great help and answered…
William was a great help and answered all questions I had throughly. He was very polite and knowledgeable and helped me find the right product I needed
How do you improve on Perfect?
I am purchasing an expensive watch in a couple of days and needed some advice on how to insure it.
I contacted Highworth Insurance online and received a call back from Will Gordon, who was able to provide answers to all my questions.
Will guided me through all the aspects of the insurance cover and all aspects of the terms and conditions. He was very professional and easy to communicate with.
He provided me with a very competitive quote which I accepted, he also provided details of how to buy an approved safe to keep my new watch secure in.
Great service, Great guy, Great deal.
I would definitely recommend Highworth and Will to anyone.
William Gordon was extremely helpful…
William Gordon was extremely helpful with my insurance request and provided me with all the relevant information to put the correct policy in place. Very quick and easy, thank you
Excellent service from Will
Excellent service from Will.
Knowledgeable, friendly and informative throughout the process of insuring my new high value watch.
Not the cheapest quotation I had recieved but the confidence Will gives you is worth a little extra.
William Gordon was extremely friendly…
William Gordon was extremely friendly and professional and ensured the whole process was as smooth as possible.
Great service and very reasonable price.
Excellent customer service
Excellent customer service and very competitive prices on cover. Jamie was particularly helpful and made everything very easy to arrange. Thank you!
Rolex insurance
Dealt with Will to insure my Rolex, he totally explained everything, I got a good quote, so insurance sorted within a matter of minutes. Nice, friendly guy, thanks Will. 👍🏼
Great experience
I recently purchased insurance and spoke to William Gordon on the phone, he was super helpful and knowledgeable and made the whole process very pleasant.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








