Highbridge Caravans Reviews 

Easy to use website,item arrived when they said it would. Happy to use them again

Absolutely excellent service since our caravan purchase 3 months ago.
We purchased a 2nd hand caravan from the Devon branch, Rob was very helpful with our purchase. When we collected we had an issue with our towing electrics in our car and the team at Highbridge were so helpful. Ended up needing to leave the caravan to get the car sorted.
Since then we have been enjoying the caravan for several trips and a couple of minor issues arisen and needed to contact them to use the warranty to resolve them, and each time we have had a friendly chap visit us to fix issue. We have been very pleased with the level of service we have received throughout the whole experience. I would highly recommend if you are looking to purchase a caravan.

Very easy ordering on the website. Delivered very quickly and well packaged
Haven't tested it tet but looking forward to trying it out

Easy to order online and to collect my purchase from the shop.
Friendly helpful staff.

Within two hours of ordering the product it was on it's way to Royal Mail and was delivered within 48 hours.

Efficient ordering process and quick delivery

I have my caravan serviced every year with Highbridge Caravans.
Also this is our second. Purchase of awnings from them last year we bought a large Awning and now bought a smaller porch awning. In every case they’re knowledge expertise. And advice. Impeccable well done to everyone at Highbridge caravans

Good quality product, arrived on time in a couple of day's

Ordered paid immediately. Email advising despatch with a tracking number followed by a email advising that a refund had been issued Phoned Highbridge only to be told that they didn’t have any stock. When I enquired when stock would be availability I was told in a very off handed way he had no idea and by his tone he couldn’t care less no apology for any inconvenience

First class service and quick delivery.
Will definitely use again.

Great service, posted straight away

A massive thank you to highbridge caravans devon for our first experience of buying our first motorhome. Top class service from start to finish. Kept me updated during the weeks the moho was being prepared. Thank you to Jody who sorted everything out for us, and the pics you kept sending us and answering any messages, top bloke. Thankyou to Richard for a great handover who explained every thing in great detail. Everything that needed doing was done. Drove away with the knowledge of being told any problems please ring us. I would definitely recommend highbridge to anyone.

Very happy with my yellow high back camping chair! Perfect colour, really comfortable, sturdy carry bag. Wrapped/packaged well, easy online ordering, fast checkout and prompt delivery with email updates. I will definitely use this company again! Thankyou 👏

Great service and cheapest prices arrived within 48 hrs

Booked my caravan into Highbridge dealer in Devon for a service Dropped it off with a number of additional items for them to look at. The staff came and looked at the additional items and took some photos. Nothing was said about these items may be warranted items.

Waited a week and heard nothing. I phoned them up to check if service and additional items had been done. I was told van was ready to be picked up. Not sure why no one had contacted my.

I paid for service and job sheet showed all items had been completed. I got to the van and checked it over. Two of the three items marked as completed on the job sheet had not been completed. One had been started and not finished, one had no action taken and one seemed to be completed. I then check things further and found that a number of the standard service check list had not been completed but had been marked as completed. It now puts the complete service into question. I suspect they have taken my money and done little else.

I asked for the service manage to contact me, as he was not in. The warranty person phoned me back the following day and told me that the two items would not be covered even though one item had been started and not finished.

I am aware of a number of local caravan owners to Bovey Tracey who will not be using the local deal because of the very poor experience they also had

I will not be going back to Devon branch

Whilst the web page did not allow me to “ship” items therefore had to phone the company….

Theo staff could not be more helpful and quickly and efficiently dealt with my problem .. EXCELLENT!!

THEN confirmation that the items have been shipped within 2 hours of purchase. AWESOME!!

Ordered on a friday and picked up on Saturday so good but staff at the shop took item from the shelf for me as online orders are not picked at weekends and it was helpful staff which got me sorted and not the online ordering system which is flawed.