Easy to navigate website to find what so wanted . Founds items at a very good price - cheaper than anywhere else & although currently not in stock, I was notified promptly of this and assured they wou... See more
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I just bought the iconic REL Number 31 Subwoofer and Bassline Blue cable, and I have to say that my experience with HiFix has been second to none. Updated on order progress, personal contact to arran... See more
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Took advice from Mark about Rega Planar 6 RS & Arcam A5+ amp, really helpful & very happy with purchase and collection, as Rega wouldn't let the turntable be Delivered. Fantastic sound. Many thanks.... See more
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Excellent advertising . A wide range of quality products which are competitively priced, and I found just what I needed. Items arrived well packaged and quickly. I have used both items (Knosti Record... See more
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Company details
Written by the company
Centrally located in the Heart of the Midlands and owned by Hi-Fi Excellence Ltd with over 35 years in retail and mail-order, HiFix.co.uk is the internet shop window for some of the worlds greatest Hi Fi products, by buying direct huge savings can be made off High Street prices. Subject to stock levels they can normally reach most parts of the UK mainland within 2 to 3 working days and often within 24 hours from order.
HiFix the Hi Fi Professionals
Written by the company
- FREE SHIPPING
- HiFix offers free shipping on all orders over £75.00 delivered to mainland UK.
- CUSTOMER CARE
- Contact HiFix for expert technical advice on a wide range of Hi Fi and home Cinema solutions
- PRICE MATCH PROMISE
- HiFix aims to offer customers the best deals available on the internet, and in the unlikely event you do find the same product elsewhere for a better price, HiFix will aim to better or match that price for you.
- SECURE PAYMENTS
- HiFix Offers full security with GeoTrust® who is the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation
- FINANCE AVAILABLE
- Hifix.co.uk offers an ease and convenience with our latest range of affordable online finance options. Spread the cost with the new PayPal Credit, or simply choose a great low rate on our Classic Credit Plan with Klarna. It’s an easy and affordable way to purchase the latest technology you want - today!
Our Shipping Promise
Fast 48 hour Shipping
Get free fast 48 hour shipping with purchases over £75.00!
98% of our orders are despatched and delivered to your door next working day if you order before 2:00 PM!
Contact info
Unit 2 Binns Close, CV4 9TB, Coventry, United Kingdom
- 02476 631 707
- frank@frankharvey.co.uk
- www.hifix.co.uk
4.8
Excellent
9K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from HiFix The Hi Fi Professionals
Thank you for your feedback!
We’re delighted to know you’re pleased with our great service and well-priced products. Providing value and excellent service to our customers is our top priority.
We appreciate your support and look forward to serving you again.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
I live in Coventry...
I live in Coventry, and was surprised to see that my CDt was sent to Leeds, then out for delivery but returned to Leeds. Hifix were really helpful when I contacted them, they sorted it out in no time.
I'm now the very proud owner of an Audiolab 9000q, 9000p and the 9000CDt. I retained my 7000n for streaming, as the 9000n is over £2000 which is silly money.
However, the sound I'm getting now through my stand mounted Wharfedales is absolutely amazing, so much better than my old Roksan/(pre-loved) PMC set-up (or the Audiolab 7000a) that even my wife keeps saying how much more complete and real it all sounds than previously.
FYI, I use Chord cables, XLR and RCA Digital interconnects, which are much cleaner sounding than my older Atlas Equator cables and the synergy I've found sounds perfect to my old ears, despite the tinnitus the Army gave me.
20 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for sharing your detailed experience and fantastic upgrade story!
Firstly, we're glad to hear that our team was able to quickly resolve the delivery hiccup and ensure your Audiolab 9000CDt found its way home. It’s always great to know that customer service meets, if not exceeds expectations!
Your new setup sounds absolutely incredible, pairing the Audiolab 9000q, 9000p, and 9000CDt with your 7000n for streaming is a thoughtful choice that clearly delivers top-tier audio performance. The synergy between your components, paired with your stand-mounted Wharfedales, must truly be a treat for your ears (and it’s lovely that your wife is enjoying the enhanced sound as well!).
Using Chord cables (XLR and RCA digital interconnects) was another excellent choice, they’re renowned for their clean and dynamic sound. It’s clear you’ve taken care to create a system that’s tailored perfectly to your preferences, especially considering the challenges that come with tinnitus.
It’s amazing to hear you’re enjoying such a noticeable improvement in clarity, richness, and realism with this setup compared to your previous Roksan/PMC pairing or the Audiolab 7000a. That’s a testament to how significant the Audiolab 9000 series can be in creating a more complete listening experience.
Thank you for trusting us with your purchases, and we’d love to help with any needs in the future. Wishing you many hours of immersive listening.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback!
We’re thrilled to hear you experienced fast delivery and are happy with the quality product you received. Providing a seamless shopping experience and top-tier products is our mission, and it’s wonderful to know we hit the mark for you.
Thank you for choosing us, and we look forward to serving you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Not used to this level of service!
This is the second time I’ve used this firm, never had problems. This time my stylus wasn’t available for immediate delivery, HiFix kept me informed and let me know when the stylus was out for delivery.
I thought that I would have to wait a while, but it was only a day or so.
Would definitely use them again.
18 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your kind words and detailed feedback!
We’re delighted to hear that, once again, you had such a positive experience with us. Keeping our customers informed is something we take pride in, so we’re glad you appreciated the updates about your stylus. It’s great to know the short wait didn’t cause any inconvenience and that we were able to deliver it to you quickly.
Your continued trust and support mean a lot to us. Thank you for choosing HiFix for the second time. We look forward to serving you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Very satisfied
A very good price and quick delivery of the QED cable I ordered. Great communication as well. Good to deal with will use again.
18 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback!
We’re so pleased to hear you’re very satisfied with your purchase, and that the QED cable, pricing, and quick delivery met your expectations. It’s also wonderful to know our communication stood out to you, it’s something we always strive for.
Thank you for choosing HiFix, and we look forward to serving you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Happy with the service received
I ordered a Rega phono amplifier at the weekend. 4 days later it was delivered.
I'm pleased with my purchase and trust it will give my many years of listening pleasure.
16 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for sharing your experience! We're so pleased to hear that you're happy with the service you received and that your Rega phono amplifier arrived promptly. It's a fantastic piece of equipment, and we're confident it will bring you many years of listening pleasure.
If you have any questions or need support in the future, don’t hesitate to get in touch. Enjoy your new amplifier, and thank you for choosing us.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Good price and swift delivery
The power cords were priced extremely fairly. Communication was excellent and delivery prompt. A great company to buy from.
9 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We're delighted to hear that you were happy with the fair pricing, swift delivery, and excellent communication. It's always our goal to provide the best possible experience for our customers, and feedback like yours means so much to us.
We look forward to serving you again in the future. Thanks for choosing us.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Good service.
Item arrived quickly, was well packed and communication was good. Thank you *****
9 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're so pleased to hear you found our service to be excellent. It's great to know your item arrived quickly, was well-packed, and communication met your expectations.
We truly appreciate your support and hope you'll shop with us again in the future. Thanks for choosing us.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your review! We're thrilled to hear that you were happy with our great service and quick delivery. Customer satisfaction is always our top priority, and we’re glad we could meet your expectations.
We hope you enjoy your purchase and look forward to serving you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Fast and efficient service
Fast and efficient service, Nd5 cartridge an awesome product.
11 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We're delighted to hear that you were pleased with our fast and efficient service, and that the Nd5 cartridge is proving to be an awesome product for you.
Your satisfaction is our priority, and we’re grateful for your feedback. We hope you continue to enjoy your purchase, and we look forward to assisting you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
I bought a subwoofer at a discount
I bought a subwoofer at a discount, due to being an open box product, this was damaged in transit.
To cut a long story short, they payed for a pickup from my house and sent a brand new subwoofer.
Many thanks Alan Pritchard
3 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you, Alan, for sharing your experience! We're sorry to hear that your original subwoofer was damaged in transit, but we’re glad we could resolve the issue quickly for you.
Customer satisfaction is extremely important to us, and we’re pleased that our team was able to arrange a pickup and provide you with a brand-new subwoofer. Your understanding and patience mean a lot, and we're grateful you took the time to let us know everything went well in the end.
We hope you enjoy your new subwoofer for years to come, and please don’t hesitate to reach out if there’s anything else we can assist you with!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
…Happy customer experience
Super quick dispatch and delivery with my item as always arriving securely packaged and as described….a very happy customer!
10 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your lovely feedback! We're thrilled to hear that you had a super quick dispatch and delivery experience, and it’s fantastic to know your item arrived securely packaged and exactly as described.
Your happiness as a customer means the world to us, and we’re so glad we could meet your expectations once again. We truly appreciate your continued support and look forward to serving you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Fast delivery mobile version of site needs improvement
Best bits.
Bought a VM760xSL at a really competitive price due to offers, the delivery was fast item very well packaged.
The downside.
I’ve given a 4 star review and this is only down to one point I would like to make but hope it’s taken on aboard and will improve for the future.
The website is not mobile friendly I had issues selecting items going to the basket going through payment page even on desktop requested site on mobile was very awkward. I ended up waiting til I was home and made the order on my laptop, for reference I was using safari on iPhone 15pro in case your web developer needs that info.
If this is sorted would make a much nicer and easier site to visit and navigate.
10 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your detailed feedback and for taking the time to share your experience with us! We’re delighted to hear that you were happy with the fast delivery, secure packaging, and our competitive pricing on the VM760xSL. Your positive highlights mean a lot to us!
However, we sincerely appreciate your input regarding the issues you faced with the mobile version of our website. We're sorry for the inconvenience caused while browsing and making your purchase on Safari with your iPhone 15 Pro. Rest assured, your feedback has been noted, and we will pass this along to our web development team so they can investigate and improve the mobile user experience. Accessibility and ease of use are critically important to us, and we’re committed to making these adjustments for a smoother experience in the future.
Thank you again for bringing this to our attention and for your understanding. We're so glad you were ultimately satisfied with your purchase and our service, and we hope to serve you again soon—this time with an improved website experience.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
As promised delivered on time and well…
As promised delivered on time and well packaged. Great product.
3 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We’re delighted to hear that your order was delivered on time and well packaged, just as promised. It’s wonderful to know that you’re happy with your purchase and the great product.
We aim to provide a reliable and seamless experience for all of our customers, and your positive words mean so much to us. If there’s anything else we can do for you, please don’t hesitate to reach out.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Great album and much faster delivery…
Great album and much faster delivery than expected. Thank you
10 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We’re thrilled to hear you’re enjoying your great album and that the delivery was even faster than expected.
Your satisfaction is our priority, and it’s wonderful to know we could exceed your expectations. Thank you for choosing us, and we hope you continue to enjoy your purchase. Please let us know if there’s anything else we can assist you with.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you so much for your feedback! We’re delighted to hear that you love your Pink Roberts Radio and that you were pleased with the excellent price and quick delivery.
Your satisfaction truly means the world to us, and we’re so glad we could provide a great experience. Enjoy your new radio, and please let us know if there’s anything else we can assist you with in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
My cable was received as expected
My cable was received as expected, in a timely fashion. And a decent price. I would recommend hifix. Thanks!
9 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We’re glad to hear that your cable was received as expected, with timely delivery and at a decent price.
Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for choosing HiFix!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent Company for all things 'Hi-Fi' related
Excellent advertising . A wide range of quality products which are competitively priced, and I found just what I needed. Items arrived well packaged and quickly. I have used both items (Knosti Record Cleaning Machine and Project Stylus pressure gauge) - both excellent.
9 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your comprehensive and positive review! We’re thrilled to hear that you had such a great experience with HiFix, from our advertising to our wide range of competitively priced quality products.
It’s fantastic that you found exactly what you needed and that your items (the Knosti Record Cleaning Machine and Project Stylus Pressure Gauge) arrived well packaged and quickly. We're even more pleased to know that both items are working excellently for you!
Your support and trust in HiFix mean the world to us. If there’s ever anything else we can help you with, we’ll be here. Thanks again for choosing us for your Hi-Fi needs.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Great service and advice
9 March 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We’re delighted to hear that you appreciated our great service and advice. Providing excellent support and expertise is something we take pride in, and it’s wonderful to know we met your expectations.
If you ever need further assistance or advice, don’t hesitate to reach out — we’re always here to help with your Hi-Fi needs!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We’re thrilled to hear that you found our web ordering process quick and efficient. We aim to make the experience as seamless and straightforward as possible for our customers.
If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing HiFix.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
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