Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chris Morgan has a reassuring and friendly demeanour. I have been introduced to using technology to aid my experience in a way that he has simplified for me. As an elderly client this is very helpful.... See more
On a prolonged holiday from Australia last week found myself short of supplies for my oticon hearing aids. Andy Collis could not have been more helpful not only providing the necessary supplies but gi... See more
I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HOME HEARING
I had a recent visit with Amy here in my Home at 37 Homechime House, Priory Road, Wells, BA5 1SH on Monday, 18th November 2024 at 9,30 pm. Amy was lovely to be, reassuring, friendly and a pleasure to be with and, as a result, I have booked an ear wax removable appointment in Wells.
Many thanks for all your expertise.
First class service
I have used Hidden Hearing Bath for a number of years for ear wax removal. I have always had excellent service and today 21st November 2024 the procedure was carried out by Siobhan. Friendly and professional approach and carried out the wax removal with care. Very pleased customer. I will return.
she was very kind and solved all my…
she was very kind and solved all my problems.she is a
a asset to hidden hearing.
Really great to have an honest and…
Really great to have an honest and trustworthy who quickly identifies the core issue and doesn’t try and push other unnecessary products and services 👍
Great team and excellent customer support - Hidden Hearing Bath
Great team and excellent customer support - Hidden Hearing Bath
I stopped by Hidden Hearing Bath to seek support for my mother’s hearing aid (Bernafon) which she had bought overseas where she lives. Despite not being even their direct customer, I was so impressed with the support and help they provided on the spot. I could not help myself but think that if this was the attention and customer service that I was getting, the regular customers must be in such good hands for their hearing needs. Definitely recommended and deserves 5 star. Thank you Hidden Hearing Bath team!
Excellent service
Excellent service. They think of a lot of things like bringing someone with to check one's hearing. I found it most supportive and helpful
Siobhan was amazing
Siobhan was amazing, she was professional and persevered until the job was finished.
Hidden Hearing were phenomenal! Especially Siobhan!!
Siobhan was phenomenal! Not only did she sort my ears out but she was super accommodating and really kind. I had a bit of issue with sensitivity towards the end of my initial session but I had some wax left in my right ear, so Siobhan recommended that we stop there and resume in a week to allow my ear to be less sensitive! They didn’t charge me for both sessions and I only had to pay for the 1 at the end of the second session which was really considerate! Honestly they are lovely there and super helpful!
My experience was good but the winds…
My experience was good but the winds where to epencive
Fantastic service
I have been using Hidden Hearing Bath branch for over 6 years. I have found all the staff to be professional, knowledgeable and courteous. They genuinely care about their Clents. Rosie Aylward typifies this ethos, she is so positive and a pleasure to meet each year.
Good consistent service
Appointment on time, hearing aids serviced, arranged further appt for trial of updated model. Usual constructive information and explanations. This is why I keep going to them.
Hidden Hearing appointment
Rosie was professional and helpful. She made me feel at ease and in good hands.
Check on Suitability of new Hearing Aids
Excellent service throughout.
New hearing aids explained thoroughly, especially how they should be recharged! No more batteries!
Very pleased with the care and knowledge shown by the Hearing Aid Dispenser viz. Ms Rosie Aylward.
Many thanks to her for the service given to me.
Friendly professional service
If you are buying hearing aids make sure you get professional advice and good back up service with them. That’s what Hidden Hearing provides.
Impeccable service from Andy and his…
Impeccable service from Andy and his team - even the coffee is good!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





