Audika - Bath Reviews 

153
•
TrustScore 5 out of 5

4.9

18 St. James's Parade, BA1 1UL BATH, Somerset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Popped into Audika in Bath with my dad’s hearing aid - the wire had broken. I feared the worst and that we’d need new hearing aids but Andy simply fitted a new wire, cleaned it all up and we were good... See more

Rated 5 out of 5 stars

Went to have my ears dewaxed which was completed in good time and asked for a hearing test appointment. The team were able arrange for me to meet an audiologist straightaway. He was very thorough a... See more

Rated 5 out of 5 stars

Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more

Rated 4 out of 5 stars

I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more



Contact info

  • 18 St. James's Parade, BA1 1UL, BATH, Somerset, United Kingdom

  • 01225 315444

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

5,871 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My yearly hearing MOT

My visit was very relaxed and reassuring. Everything was explained very clearly and my problems were addressed and sorted.

Reminders were helpful.

6 August 2025
Rated 5 out of 5 stars

Thorough…

Everything was explained to me thoroughly looking at my health much more broadly than just my immediate hearing issues. The results of each test were shared. Trialling hearing aids illustrated how a hearing aid will help me dramatically. The NHS route and options were presented to me alongside what is possible currently privately.

6 June 2025
Rated 5 out of 5 stars

Exceptional care

My hearing examination was very thorough and the gentleman exceptionally caring and helpful.
The receptionist was also very friendly and welcoming.

10 June 2025
Rated 5 out of 5 stars

First visit

Arrived early, “proper” coffee ( Nespresso) & biscuits available. Excellent start.

Video taken of both ears before & after micro suction. All explained simply but effectively & a complimentary hearing test included in the treatment.

What’s not to like!

17 April 2025
Rated 5 out of 5 stars

hidden Hearing Bath store

When I first went to hidden hearing 8 years ago, Andy Collis in the Bath store told me hidden hearing look after their customers. He wasn't wrong I've had so many issues caused by myself over the last 8 years Andy he has been so helpful and pleasant, nothing is too much trouble. Credit to Hidden hearing and Andy Collis

17 April 2025
Unprompted review
Audika - Bath logo

Reply from Audika - Bath

Thank goodness Andy was right, we really do try to look after our customers and we are pleased to read that his comment wasn't an empty promise.

We are here to help and if we can do anything further, please just let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

The audiologist was knowledgeable and…

The audiologist was knowledgeable and understood how my poor hearing affected me. After the hearing test he explained the results. The hearing aids he could offer sounded to have very advanced technology which could give me the best help possible. He won’t just fit them but offers follow ups until they are perfect for me hopefully.

28 March 2025
Rated 5 out of 5 stars

Very professional company

My hearing test was conducted very professionally by James. It was just over a week before I received the new aid. They’re absolutely perfect. I can now hear so much better including the birds singing in the mornings.

5 March 2025
Unprompted review
Audika - Bath logo

Reply from Audika - Bath

What a lovely feeling to know we've helped you with your hearing in the way that we have. It's great to read that our Bath team were top-notch and were the professionals you needed during your visit to the Bath clinic.

It doesn't stop there though, if you need anything from us going forward, please do not hesitate to reach out.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 3 out of 5 stars

Although I have received good aids from…

Although I have received good aids from HH in Bath, I have received no advice concerning the various mental problems that my severe hearing loss creates. They are very real issues and RNID have confirmed that my audiologist should provide this e.g. advice as to who I should contact for counselling and therapy. I paid thousands of pounds for my aids.

29 January 2025
Audika - Bath logo

Reply from Audika - Bath

Good afternoon
Thank you for your 3-star review. We are pleased to hear that you are happy with your hearing aids.
We can see from your records that prior to this review, your Hearing Aid Dispenser informed us of your request for a telephone conversation. We believe this has now been arranged at your request on Mon 3rd February at 10.30 with an agreed 2 hour window.
A member of our team will speak with you at this time, as arranged and provide information as requested.
Kind Regards
Customer Services - Hidden Hearing Ltd.

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