Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more
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Chris Morgan has a reassuring and friendly demeanour. I have been introduced to using technology to aid my experience in a way that he has simplified for me. As an elderly client this is very helpful.... See more
On a prolonged holiday from Australia last week found myself short of supplies for my oticon hearing aids. Andy Collis could not have been more helpful not only providing the necessary supplies but gi... See more
I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more
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Andy the audiologist was extremely…
Andy the audiologist was extremely knowledgeable and he explained the tests.l was very happy with my experience
Andrew was thorough in his examination…
Andrew was thorough in his examination giving clear explanations at each stage.
First visit
Arrived early, “proper” coffee ( Nespresso) & biscuits available. Excellent start.
Video taken of both ears before & after micro suction. All explained simply but effectively & a complimentary hearing test included in the treatment.
What’s not to like!
May use AI-assist with repliesRead more
hidden Hearing Bath store
When I first went to hidden hearing 8 years ago, Andy Collis in the Bath store told me hidden hearing look after their customers. He wasn't wrong I've had so many issues caused by myself over the last 8 years Andy he has been so helpful and pleasant, nothing is too much trouble. Credit to Hidden hearing and Andy Collis

Reply from Audika - Bath
The audiologist was knowledgeable and…
The audiologist was knowledgeable and understood how my poor hearing affected me. After the hearing test he explained the results. The hearing aids he could offer sounded to have very advanced technology which could give me the best help possible. He won’t just fit them but offers follow ups until they are perfect for me hopefully.
Lovely staff and top tier treatment
Lovely staff and top tier treatment.
Would recommend
Respectful, welcoming and knowledgeable
Always a great welcome. Always knowledgeable advice. And the best thing is being treated in a friendly kind way. Andy particularly is fantastic.
The service is professional giving…
The service is professional giving people confidence to know their hearing is being monitored well and to high standards.
It was wonderful in every respect
It was wonderful in every respect. Highly professional.
Very professional company
My hearing test was conducted very professionally by James. It was just over a week before I received the new aid. They’re absolutely perfect. I can now hear so much better including the birds singing in the mornings.

Reply from Audika - Bath
Although I have received good aids from…
Although I have received good aids from HH in Bath, I have received no advice concerning the various mental problems that my severe hearing loss creates. They are very real issues and RNID have confirmed that my audiologist should provide this e.g. advice as to who I should contact for counselling and therapy. I paid thousands of pounds for my aids.

Reply from Audika - Bath
Andy helped me out of a desperate…
Andy helped me out of a desperate situation… my hearing aid charger had broken whilst visiting Bath for a few days. Andy managed to find me a replacement and also gave my aids a long overdue service .
I would highly recommend Andy and Hidden Hearing for all hearing aid service and advice .
Many thanks
John
Efficient and reassuring.
My annual hearing check-up was efficiently carried out with no fuss and reassured me about the state of my hearing.
Proper care service and support.
The way you are treated like you matter and your not just a number. All combined with pleasant and very knowledgeable audiologist. Many thanks to the team. Q
Life changing new hearing aids…
I have been seeing Andy Collis at Hidden Hearing ,Bath for a long time. He is always very friendly and sorts out my hearing. I bought some new hearing aids in November , they were a bit expensive but life changing for me. I used to be quite a confident person but as my hearing got worse I lost a lot of confidence in myself. I found I was not meeting up with people socially anymore because I could not keep up with the conversation. I bought Oticon hearing aids and I am back to being quite a confident person again. I can hear the radio in my car again because the background noise is quieter. It is alk thanks to Andy who was really helpful and has helped me so much. Highly recommend you to go to see Andy Collis at Bath.
Made to feel very welcome
Made to feel very welcome. Well explained procedures carried out professionally with reassuring feedback. Thank you Siobhan.
James Burt - Audiologist
The audiologist I saw - James Burt - was fantastic. I’ve been a Boots customer before but the service James gave was far superior to anything I’ve experienced at Boots. I have recommended Hidden Hearing to all my friends. I can highly recommend this company!
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