Audika - Bath Reviews 

145
TrustScore 5 out of 5

4.9

18 St. James's Parade, BA1 1UL BATH, Somerset, GB


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Rated 5 out of 5 stars

Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more

Rated 5 out of 5 stars

Chris Morgan has a reassuring and friendly demeanour. I have been introduced to using technology to aid my experience in a way that he has simplified for me. As an elderly client this is very helpful.... See more

Rated 5 out of 5 stars

On a prolonged holiday from Australia last week found myself short of supplies for my oticon hearing aids. Andy Collis could not have been more helpful not only providing the necessary supplies but gi... See more

Rated 4 out of 5 stars

I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more



Contact info

  • 18 St. James's Parade, BA1 1UL, BATH, Somerset, United Kingdom

  • 01225 315444

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

4,873 reviews in the last 12 months

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Rated 5 out of 5 stars

First visit

Arrived early, “proper” coffee ( Nespresso) & biscuits available. Excellent start.

Video taken of both ears before & after micro suction. All explained simply but effectively & a complimentary hearing test included in the treatment.

What’s not to like!

17 April 2025
Rated 5 out of 5 stars

hidden Hearing Bath store

When I first went to hidden hearing 8 years ago, Andy Collis in the Bath store told me hidden hearing look after their customers. He wasn't wrong I've had so many issues caused by myself over the last 8 years Andy he has been so helpful and pleasant, nothing is too much trouble. Credit to Hidden hearing and Andy Collis

17 April 2025
Unprompted review
Audika - Bath logo

Reply from Audika - Bath

Thank goodness Andy was right, we really do try to look after our customers and we are pleased to read that his comment wasn't an empty promise.

We are here to help and if we can do anything further, please just let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

The audiologist was knowledgeable and…

The audiologist was knowledgeable and understood how my poor hearing affected me. After the hearing test he explained the results. The hearing aids he could offer sounded to have very advanced technology which could give me the best help possible. He won’t just fit them but offers follow ups until they are perfect for me hopefully.

28 March 2025
Rated 5 out of 5 stars

Very professional company

My hearing test was conducted very professionally by James. It was just over a week before I received the new aid. They’re absolutely perfect. I can now hear so much better including the birds singing in the mornings.

5 March 2025
Unprompted review
Audika - Bath logo

Reply from Audika - Bath

What a lovely feeling to know we've helped you with your hearing in the way that we have. It's great to read that our Bath team were top-notch and were the professionals you needed during your visit to the Bath clinic.

It doesn't stop there though, if you need anything from us going forward, please do not hesitate to reach out.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 3 out of 5 stars

Although I have received good aids from…

Although I have received good aids from HH in Bath, I have received no advice concerning the various mental problems that my severe hearing loss creates. They are very real issues and RNID have confirmed that my audiologist should provide this e.g. advice as to who I should contact for counselling and therapy. I paid thousands of pounds for my aids.

29 January 2025
Audika - Bath logo

Reply from Audika - Bath

Good afternoon
Thank you for your 3-star review. We are pleased to hear that you are happy with your hearing aids.
We can see from your records that prior to this review, your Hearing Aid Dispenser informed us of your request for a telephone conversation. We believe this has now been arranged at your request on Mon 3rd February at 10.30 with an agreed 2 hour window.
A member of our team will speak with you at this time, as arranged and provide information as requested.
Kind Regards
Customer Services - Hidden Hearing Ltd.

Rated 5 out of 5 stars

Andy helped me out of a desperate…

Andy helped me out of a desperate situation… my hearing aid charger had broken whilst visiting Bath for a few days. Andy managed to find me a replacement and also gave my aids a long overdue service .
I would highly recommend Andy and Hidden Hearing for all hearing aid service and advice .
Many thanks
John

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Life changing new hearing aids…

I have been seeing Andy Collis at Hidden Hearing ,Bath for a long time. He is always very friendly and sorts out my hearing. I bought some new hearing aids in November , they were a bit expensive but life changing for me. I used to be quite a confident person but as my hearing got worse I lost a lot of confidence in myself. I found I was not meeting up with people socially anymore because I could not keep up with the conversation. I bought Oticon hearing aids and I am back to being quite a confident person again. I can hear the radio in my car again because the background noise is quieter. It is alk thanks to Andy who was really helpful and has helped me so much. Highly recommend you to go to see Andy Collis at Bath.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

James Burt - Audiologist

The audiologist I saw - James Burt - was fantastic. I’ve been a Boots customer before but the service James gave was far superior to anything I’ve experienced at Boots. I have recommended Hidden Hearing to all my friends. I can highly recommend this company!

13 November 2024
Unprompted review

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