Just had our solar panels installed by Heatforce, I can't praise them enough, every trade that came to our property, scaffolders, electricians and installers were all very professional, treated us and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have a service contract for my air source heat pump and central heating system. I am a householder living in Cardigan West Wales. Heatforce send an engineer out twice per year to service my system.... See more
The Heatforce installers were professional, friendly and very efficient. They worked well as a team. Our solar panels, EV charger and battery were fitted quickly and with a minimum of disruption. We... See more
Company replied
Had boiler issues for some time was recommended to go to British Gas who stated boiler was not repairable They gave quote HEATFORCE recommended by friend Quote for same boiler with 10 year war... See more
Company replied
Company details
- Solar Energy Company
- Boiler Supplier
- Heating Contractor
- Boiler and Heating Service
- HVAC Contractor
- Plumber
Written by the company
Heatforce holds contracts with local authorities, housing associations, charities, and utility companies to deliver plumbing, heating, and renewable services. Each year, Heatforce installs thousands of gas and oil boilers, fits hundreds of bathrooms, services thousands of central heating systems, and supplies and installs hundreds of fires, fireplaces, and Solar PV Systems.
Contact info
Unit 10, Lambourne Crescent, Cardiff Business Park, Llanishen, CF14 5GF, Cardiff, United Kingdom
- 02922 970 995
- sales@heatforce.co.uk
- www.heatforce.co.uk
4.5
Excellent
803 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MARCUS IS AN EXTREMELY KNOWLEDGEABLE…
MARCUS IS AN EXTREMELY KNOWLEDGEABLE AND FRIENDLY ENGINEER. VERY CUSTOMER FOCUSED AND HELPFUL.
12 August 2024
Unprompted review
Reply from Heatforce
Excellent to hear, Phil, thanks very much for your positive review - we'll pass it on to Marcus!
Very professional
The engineer was curtious and professional in her work
12 August 2024
Unprompted review
Reply from Heatforce
Excellent news, Clive! Thanks very much for letting us know in your review, we really appreciate it!
Excellent
Had Dallas come to connect up the solar, heat pump, water cylinder and some blow heaters, polite, friendly and took the time to ensure the wiring was all as aesthetically pleasing as possible. Highly recommended. Many thanks again.
7 August 2024
Unprompted review
Reply from Heatforce
This is brilliant to see, thank you very much! We'll pass it on to Dallas as we're always so happy to see positive feedback like this!
Very quick service
Very quick service. Phoned them on Wednesday as water was pouring out from underneath the boiler, They came out the same day, stopped the leak, ordered a new part that was needed and were back today (Friday) to fit new part. Super quick and professional service
9 August 2024
Unprompted review
Reply from Heatforce
Thanks so much for your review, Clare. We're sorry you had to deal with such a stressful situation from your boiler, but we're very happy to have fixed it for you quickly!
Servicing
Thank you for servicing my water tank and heat pump and giving me tips on saving money on my heating bill.
9 August 2024
Unprompted review
Reply from Heatforce
This is great to see, Liz, thanks so much for your review. We're always available to help and give advice 😊
Very polite engineer and knowledgable
Very polite engineer and knowledgable
9 August 2024
Unprompted review
Reply from Heatforce
Thanks very much for your review, Michaela, we're really happy to hear this!
As always polite.
As always polite.
Mwntioned when testing alarms.
Just over all good experience qhich has always been.
9 August 2024
Unprompted review
Reply from Heatforce
Brilliant to hear, Jane, thanks so much for reviewing us so positively!
Had a leak from kitchen radiator
Had a leak from kitchen radiator, rang Heatforce, engineer came following day arriving between 8am & 1pm as planned, job done, great service.
8 August 2024
Unprompted review
Reply from Heatforce
Brilliant to hear, Melvin, thanks so much for the positive review and we're glad we could help you out so quickly!
Annual boiler service
Friendly and efficient engineer, Always had great service from Heat Force, cheers guys
8 August 2024
Unprompted review
Reply from Heatforce
Thanks so much, Simon, we really appreciate your positive review and glad to have helped with your service!
Heatforce is the best part and only…
Heatforce is the best part and only actual working true to form part of Vale of Glamorgan Council
Comes on time
Always clean and courteous
Flexible on times to working households
7 August 2024
Unprompted review
Reply from Heatforce
Thank you very much for your positive review, Claire, we really appreciate it and we're always happy to help!
These idi#ts was posed to come to my…
These idi#ts was posed to come to my flat between 12-5pm , waited in an no show , they know the boilers go off a year after service then send an appointment a week after it's gone off so u got no gas or hot water
5 August 2024
Unprompted review
Reply from Heatforce
Neil, your review unfortunately carries on from the extremely rude manner in which you spoke to our female staff member. Your boiler went off because of a timer, we did not and do not turn tenants boilers off.
Your landlord has a system installed to make sure the boiler gets serviced annually, we do not control that. Your review is completely out of order, like your telephone manner.
Really good company their boiler service workers are…
Really good company their workers are first class and first class service
6 August 2024
Unprompted review
Reply from Heatforce
Thanks very much for your review, Thomas! We're really happy to see you're happy with our service.
Friendly service told me what the…
Friendly service told me what the monitors do polite
6 August 2024
Unprompted review
Reply from Heatforce
Great to hear, Sandy - thanks so much for your review!
The service was timely
The service was timely , organised and staff were helpful.
6 August 2024
Unprompted review
Reply from Heatforce
Brilliant news, Ellen! Thanks very much for your review!
Fast, friendly and efficient
5 August 2024
Unprompted review
Reply from Heatforce
Thanks very much for your review, Ian, it's really great to hear!
Boiler service carried out in A timely…
Boiler service carried out in A timely manner very polite engineer
5 August 2024
Unprompted review
Reply from Heatforce
Thanks so much for your review, we really appreciate it and we're happy to hear our Engineer did a great job!
Reply from Heatforce
Excellent news, Laura! We thank you for your positive review :)
Friendly and efficient
Your engineer was friendly and explained what he had done as part of the service
5 August 2024
Unprompted review
Reply from Heatforce
Brilliant to hear, Bev, thanks so much for your review!
Very friendly guy
Very friendly guy, helpful and informative. He is a credit to your company.
5 August 2024
Unprompted review
Reply from Heatforce
This is amazing to hear, thank you very much, Stephen - we'll pass it on!
Reply from Heatforce
Thank you very much for your review, Sheila! We're so glad to hear this.
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