HeatFix Scotland Reviews 

332
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service very thorough service check on my cooker and even fixed the door. Very nice guy would highly recommend him. 👌 SVK

Rated 5 out of 5 stars

Just had our boiler serviced by Alun. He called to let us know he was on his way arriving at the start of the agreed time slot which is always a bonus. He was a friendly and tidy worker who completed... See more

Rated 5 out of 5 stars

Great annual service done by Alun He was a lovely friendly guy who phoned in advance to let us know when he would arrive. He gave system a thorough check and reported on all findings. He emailed all... See more

Rated 5 out of 5 stars

Marvellous service from Heatfix and Craig the engineer at a difficult time of year. Having waited all day for a local plumber to attend on two separate occasions only for him not to turn up this was a... See more

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Boiler and Heating Service
  4. Home Health Care Service
  5. Radiator Repair Service
  6. Repair Service

Written by the company

HeatFix Scotland is a specialised heating service & repair company with an experienced team of ex-Scottish Gas engineers covering East to West Scotland. We are an official service agent to some of the best known boiler manufactures in the UK boiler market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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4.9

All reviews

(332)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent work

Excellent work - had to remove a bit of wood stopping him from getting to the boiler to do a full service - previous engineers from another well known company have never mentioned it - so very confident the boiler was serviced correctly now.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

HeatFix

A company that shows up on time and dose a great job is what everyone wants.

I've used Scottish Gas before and they let you down all the time with just not showing up to do your service.

I will definitely be using HeatFix again, the engineer was Alun Semple, he explained everything to me step by step and can tell that he cares about his work and did a great job.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Darren carried out a boiler service quickly, and clearly explained what he'd done and why.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Never had any issue with The Edinburgh Boiler Co they have always been helpful and reliable when needed. Today I’ve just had a Boiler Service from Alun who was professional tidy and thorough, also arrived when they said they would! Alun also provided me with some efficient and useful heating tips as well as answering a couple of Hive queries I had. All in all very happy with the service.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Boiler Service
Phoned in advance and arrived on time. He was very efficient and professional. Left everything clean and tidy. Thanks for great service.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, Ryan called ahead to offer me an earlier appointment, which was great. He arrived on time, explained the work as he went along. He was professional and polite.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service

The engineer was extremely thorough and didn't try to push me towards any unnecessary services, unlike other companies I have used in the past. I will definately be using Heatfix again in future.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Service

The driver was courteous and on time he phoned to give me an ETA. Very professional and polite which is lacking in other industries. Plus nothing needed done which was a bonus.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service

Gracie from the Edinburgh boiler company was fast and efficient and getting someone to look at my boiler , Darren came to my premises and advised me that the boiler was leaking in a few places , was totally happy with his advice to get my boiler replaced , would highly recommend

6 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Alun the engineer was very efficient in identifying the problem with the boiler.Unfortunately the part was not a stock item and had to be ordered in.Now up and running and rechecked.
Excellent service

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Engineer arrived on time and made a thorough examination of the boiler and identified a problem with the flue and fixed it. Extremely pleasant individual. Couldn't have been nicer.

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The guy was courteous and efficient.
He took time to make sure everything was working properly. I would happily use this service again

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service! I am pleased that my boiler company subcontracted my regular boiler servicing to HeatFix. Not only did they provide a great, convenient, friendly service but they also have a local base, so I can deal with actual people rather than a multinational corporation and their proxies in Swindon or wherever.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Good service

The engineer arrived when he said he would, said what he would do, did it, and then said what he's done. All friendly and professional. Will happily use again.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Don't think twice - utilise these guys' skills.

I'd recently had an annual service to my boiler which suggested a power flush was required for the system. I chose HeatFix Scotland for the job, mainly after reading the excellent TrustPilot reviews.
I can only say that the guys' service was beyond expectations. Ross phoned me in the morning with his anticipated arrival time (on time); explained in simple terms what the job entailed, got on with it with no mess. Extremely helpful and friendly.
There were some issues with the boiler itself, and after phoning the office, colleague Craig took the time to come out from Dalkeith to Edinburgh, analysed the problem and provided a current fix as well as as solution which we will arrange soon.
I was so impressed with their work, attitude and reliability and would most definitely recommend to others. Thanks so much, Gents.

7 September 2022
Unprompted review

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