HeatFix Scotland Reviews 332

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service very thorough service check on my cooker and even fixed the door. Very nice guy would highly recommend him. 👌 SVK

Rated 5 out of 5 stars

Just had our boiler serviced by Alun. He called to let us know he was on his way arriving at the start of the agreed time slot which is always a bonus. He was a friendly and tidy worker who completed... See more

Rated 5 out of 5 stars

Great annual service done by Alun He was a lovely friendly guy who phoned in advance to let us know when he would arrive. He gave system a thorough check and reported on all findings. He emailed all... See more

Rated 5 out of 5 stars

Marvellous service from Heatfix and Craig the engineer at a difficult time of year. Having waited all day for a local plumber to attend on two separate occasions only for him not to turn up this was a... See more

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Boiler and Heating Service
  4. Home Health Care Service
  5. Radiator Repair Service
  6. Repair Service

Written by the company

HeatFix Scotland is a specialised heating service & repair company with an experienced team of ex-Scottish Gas engineers covering East to West Scotland. We are an official service agent to some of the best known boiler manufactures in the UK boiler market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service very thorough service check on my cooker and even fixed the door.
Very nice guy would highly recommend him. 👌
SVK

1 April 2025
Unprompted review
Rated 5 out of 5 stars

An Excellent Customer Experience

Good arrangements were made ahead of work being carried out.
The Engineer notified in advance of his arrival at Premises.
Engineer's Report provided on Completion of Work, concluded a Very Efficient Experience.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service - Easy to book

Excellent service - easy booking and follow up contact - to notification on the day- Alun did a full service on my boiler taking time to check everything and ask about it all - highly reccommended.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Alun is an ace!

My experience with Heatfix was faultless. Appointment made quickly and easily for next working day. Fair upfront charge for an hour. The engineer who came to me - Alun - is a top man and a consummate professional who is clearly a real expert in his field. Highly recommended.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

magic !

A quick response from reception staff and extremely helpful .After a few unforseen problems not related to the engineers we got our heating back . Excelant service from all . Would definately recommend your firm to others . Thanks

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Definately recommend company

Definately recommend company. Good communication, quick responses from company. Darren (engineer), very helpful, explained clearly what wrong with boiler-hot water. Parts ordered and repair done next day. Thank you!

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Installation of radiators

We were delighted with the work Darren did. The whole process from where Dave arrived to price the job was excellent.
Darren arrived on time explained was he was doing h was efficient, tidy and did a superb job. He took away all the rubbish. We would thoroughly recommend Darren and would not hesitate to use Heatfix again.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Smooth experience from start to finish

Smooth experience from start to finish. Booking an appointment was quick and easy with the team over the phone. The engineer Dean was quick and efficient in diagnosing the problem and explaining the issue. Repair was made very quickly. Thanks for the help!

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

From my very first contact with HeatFix Edinburgh the experience was excellent.
Heather and her team in Admin are friendly, efficient and easy to deal with.
Craig the Engineer Manager came out and assessed our Boiler and Radiators , he has a great depth of knowledge in his field of expertise and all the way through he explained clearly what was needed and the timeline that would need to be followed.

Ross the engineer who came out to actually carry out the bulk of the job was friendly, polite, knowledgeable and an all round lovely chap.

I am so pleased that I read the trust pilot reviews and went with the feedback that had been given.

I feel the HeatFix are reasonably priced and very fair in their billing process.

The actual job was Chemical added to boiler
Magnetic Filter fitted to boiler
Power flush to radiators
Balancing the valves on radiators

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with the work David did on…

Very pleased with the work David did on my boiler on monday Very tidy worker and very pleasant as well This was the first time I have used this company and would have no hesitation about using them again

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Dean

Dean, the engineer turned up within the stated parameters, was efficient and left our home as he found it.
He was informative regarding our issues.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service above expectations

Called to book first service and given appointment for 2 days later which was great. Darren called before arriving and was punctual, professional, knowledgeable and good to chat with. Should have been an afternoon slot but a small mix up and was first thing in the morning, which again was no issue. He even offered to help me out with a lift as he came early.

Quality service and glad I'm covered with Heatfix going forwards.

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Excellent service. Our engineer was here first thing in the morning and had us up and running in less than half an hour

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service....

My first time dealings with this Company could be summarised by saying friendly, helpful, understanding and knowledgeable.
Dean went out if his way to get the job done quickly and efficiently on the same day as my appointment. Also, excellent documentation from start to finish, so could not have asked for anything more. Well done to all.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Over the Phone Help.

I had an issue with the boiler. Heather was unable to source us an engineer to come visit but did get an engineer to call who was able to fix the issue over the phone. (Think his name was Steven) Heather also called back in the morning to make sure it had been addressed. Good effort! Great service.

16 January 2023
Unprompted review

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