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Rated 1 out of 5 stars

It's fine when it works, but if it decides to randomly mark you as a robot then you are screwed. I've just spent 15 minutes trying to solve their trash captchas until I completely gave up. And their "... See more

Rated 1 out of 5 stars

The worst Captcha system ever created! hCaptcha has blurry, grainy, pixelated, messy pictures that will confuse you to oblivion. Working through an hCaptcha test is frustrating and time consuming.... See more

Rated 1 out of 5 stars

Terrible. Their accessibility option is anything but accessible and makes you run in circles but never actually does what it's supposed to do. Forget trying to solve these things, it's laggy doesn't m... See more

Rated 1 out of 5 stars

hCaptcha is now infesting Epic Games purchases. It is the worst nonsense I've ever saw in my entire life. I've been through a lot of these bs captcha functions in my life, I'm someone who is using t... See more

Company details

  1. Software Company
  2. also in
  3. Computer Security Service
  4. Software Vendor

Information provided by various external sources

Do you use a captcha to keep out bots? hCaptcha is a drop-in replacement for reCAPTCHA that earns website owners money and helps companies get their data labeled.


Contact info

1.2

Bad

TrustScore 1 out of 5

114 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(114)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Terribly inaccessible Captcha software

HCaptcha relies almost exclusively on visual acuity as a way of determining humanity as opposed to a bot. Which is great for those with 20 20 vision, less so for anyone with less than perfect eyesight. Discord has adopted HCaptcha and as such, locked me and many other visually impaired users out of it. I've also been locked out of protonmail in the past. It does have an accessibility cookie alternative, which doesn't always work, the endpoint it calls just returns a 401 response when you try to get one of those cookies, with no explanation as to why and a plea to contact their support email address. Don't bother doing this though, as their support team don't dame to respond to anyone, which is the reason I'm giving these guys a solid 1. I would have gone 0, but the score doesn't go any lower. Please, website admins, please please please don't use this captcha software.

28 January 2023
Unprompted review
Rated 1 out of 5 stars

Terrible anti-bot software

This is terrible anti-bot software. It's long, tedious, inaccurate, and filters out just as many humans as actual bots. The instructions are ridiculous and far too complicated for what should be a simple task. I usually leave websites upon noticing they use hCaptcha. I've been meaning to write this review for years but am only finally getting around to it.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

A complete nonsense

A complete nonsense! AI generate images that are completely inaccurate and frustrating so spend tons of time to fight with it! Total garbage!

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Really frustrating

Really frustrating! Photos require us old-timers to spend extra time figuring out which is a freaking lion or helicopter, then it still fails even when I'm absolutely sure I selected all of them. Stupid, really.

13 November 2022
Unprompted review
Rated 1 out of 5 stars

Trash.

Pure garbage where it's often plain impossible to guess if that 0.1kb pic fits the description or not. Everyone involved in making and spreading it ought to be sterilised.

1 April 2022
Unprompted review
Rated 1 out of 5 stars

The worst captcha I have ever seen!

The worst captcha I have ever seen!
Stupid draw rectange around guitar or whatever. You can't even draw a rectange smoothly. The idiot who provided this idea should be fired from your company! Waste of time!

11 October 2022
Unprompted review
Rated 1 out of 5 stars

Accessibility cookie never works

I am visually impaired and I've needed to udilise the accessibility cookie multiple times but it never works. The cookie just fails to configure on all browsers that I use. This is kind of sad that Hcaptcha claims to have an accessible solution but that solution never works. It is basically faster for me to ask a family member to come help me cbypass the visual captcha than go through the trouble of using the accessible captcha that Hcaptcha provides.
I am fortunate to live with people who can help me, but what about blind people who don't have anyone around them to help them at a given moment? And even for me this is not a fullproof method. Sometimes I want to use a website in the middle of the night and it'll ask me to fill in the captcha but my parents are sleeping. This is just shameful and I hope they get their act together soon.

5 September 2022
Unprompted review
Rated 1 out of 5 stars

Wow: so trashy

Wow! 60 reviews and all 1star; no wonder tho. I was thinking if adding my review would make any difference while everyone else already destroyed this crappy service.
On one side, I was happy to see some alternative to crappier Google's captcha ; but the demerit of another one don't make the merit of this one.
Attempt to login in the Epic Game store to claim free game: guess what?

Stuck in an infinite loop of the "One More Step" in which, you guessed, hCaptcha apparently ignores I am an human. Well, I think I know how do a lion looks like (the image test put in loop in which I give always correct answer, but with no avail).

This service will block your website from legitimate users. Avoid (if you need actual humans to view your website).

1 September 2022
Unprompted review
Rated 1 out of 5 stars

it is BAD

IT DOSET WORK I AM TRYING TO REGISTR ON DISCORD AND IT IS INPOSIBLE[sorry for my bad english]

27 July 2022
Unprompted review
Rated 1 out of 5 stars

Never more.

The WORST captcha EVER!!!
Discord unfortunatelly has it. Never working well. Team which is annotating pictures make mistakes probably. Never work for me. I tried 20 minutes and still not sign in. I know very well what Hydroplane is. 0/10 and I hope It goes bankrupt soon!

8 May 2022
Unprompted review
Rated 1 out of 5 stars

Anyone using hcaptcha faces ADA Wrath for non-compliance so beware!

hcaptcha shouts about accessibility but it is impossible for blind users and they don't care. I now walk away from any site using hcaptcha, rather than facing ongoing frustration. I have spoken to support many many times, but they do nothing. It show s they do not understand accessibility, despite proclaiming their compliance. I sincerely hope ADA take them out of service as they are an ignorant disgrace and immense frustration

9 April 2022
Unprompted review
Rated 1 out of 5 stars

This needs to be stop this robot…

This needs to be stop this robot verification thing is useless robots cant do social media plus this has a lot of bugs you disabled my account for no reason i need the to be stop

1 April 2022
Unprompted review
Rated 1 out of 5 stars

absolute dumpster fire

absolute dumpster fire

I'm trying to make an account on discord, i put all my information in, on the "make an account?" I got everything correct, or so it seems, i click "verify" and it shows my information again, loads for a second and makes me repeat the process again, and again. i've been stuck on this screen for hours trying to get it to work. This captcha is absolute garbage, and ReCatptcha is 100% better, also, it is super difficult to see some images, since it's blurred out, idk if it's on purpose or not. Sure Recaptcha is 2x easier to log in, but at least it works and doesn't take 4000 tries to get it to work. Whoever made this stupid captcha clearly doesn't know what they're doing, and every single review in here agrees.

26 February 2022
Unprompted review
Rated 1 out of 5 stars

Fair play, satan

Congratulations, Satan, on creating the worst, most irritating and terrible captcha as a plot to drive mankind miserable

17 February 2022
Unprompted review

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