I’d been looking myself online but struggling to find something suitable, or trusting myself to book it, sooo much easier to walk into the shop and tell them what we wanted, sure enough after going th... See more
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Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... See more
Company replied
Great service from Shannon at Hays travel in Walsall. We left with the holiday we wanted at a better price than we could find online.
Company replied
Your service provided by Laurie Melia was very helpful and clear which made it easy for me to decide to make the booking.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Park Street, WS1 1LY, Walsall, United Kingdom
- 01922898705
4.9
Excellent
717 reviews
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Great experience, easy and hassle-free
Yep, very happy, we booked a short break to Fuerteventura for October, got a great deal and Amelia managed to get us a further £100 discount. Easy and hassle free
3 August 2026
Reply from Hays Travel - Walsall
We're so happy to hear you had such a positive and easy experience booking your short break to Fuerteventura! It's wonderful that you got such a great deal.
Kind Regards
Hays Travel
Amelia who sorted me was incredible
Amelia who sorted me was incredible. She dealt with me and my first time booking a holiday and made it nice and simple. She made it possible to do stuff with my family even though they booked weeks earlier than myself.
2 August 2026
Reply from Hays Travel - Walsall
Lewis,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member made your first-time booking experience so simple and helped you coordinate with your family's plans. We appreciate your kind words.
Kind Regards
Hays Travel
went in with no definite idea where to…
went in with no definite idea where to go they sorted me a good holiday destination and price, excellent service
1 August 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that we were able to help you find a great holiday destination. We appreciate your kind words! Amelia :)
Everything super always book with hays…
Everything super always book with hays travel walsall great staff always polite service is excellent bookings never any problem
30 July 2026
Reply from Hays Travel - Walsall
Karen,
We are so pleased to hear about your consistently positive experiences with our team. We truly appreciate your kind words and continued loyalty.
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Walsall
Lydia was really helpful and found us a…
Lydia was really helpful and found us a good holiday
24 July 2026
Reply from Hays Travel - Walsall
Thank you for your feedback! We are so pleased to hear that we were able to assist you in finding a great holiday. Lydia :)
Reply from Hays Travel - Walsall
Simon Collins,
Thank you for your wonderful review! We are so pleased to hear that you found our service to be both informative and friendly.
Kind Regards
Hays Travel Walsall
We have over a few years built up a…
We have over a few years built up a rapore with the advisers at Hays Travel Walsall and feel confident in getting a good smooth service from start to finish.
14 July 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful 5-star review! We are so pleased to hear that you feel confident in receiving a smooth service from our team. We truly value your continued trust in us.
Kind Regards
Hays Travel
We know what we want
We know what we want, Hays Travel know what we want. Have used them for many many years and will not book with any other agent
All booked over the phone within minutes
Great friendly staff who look after us
21 July 2026
Reply from Hays Travel - Walsall
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently have such a positive experience with us and that our team makes booking your holidays so easy and efficient. We truly appreciate your loyalty and look forward to helping you with many more trips!
Kind Regards
Hays Travel
Laurie was very helpful
Laurie was very helpful, going above & beyond booking our holiday.
19 July 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and went above and beyond in booking your holiday.
Reply from Hays Travel - Walsall
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service helpful and polite.
Kind Regards
Hays Travel Walsall
Reply from Hays Travel - Walsall
David Baird,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process to be very easy and that our team was helpful and courteous.
Kind Regards
Hays Travel Walsall
Josh was amazing told him what we…
Josh was amazing told him what we wanted & he delivered thank you will definitely use him again 😁
15 July 2026
Reply from Hays Travel - Walsall
melissa buttery,
Thank you so much for your wonderful feedback! We are delighted to hear that you were happy with the service received and we look forward to assisting you again.
Kind Regards
Hays Travel Walsall
Always get good service here friendly…
Always get good service here friendly and helpful staff never book any where else Thanks Mia this time
14 July 2026
Reply from Hays Travel - Walsall
We're so happy to hear you consistently receive good service and find our staff friendly and helpful. We truly appreciate your loyalty!
Kind Regards
Hays Travel Walsall
After a few accommodation problems hays…
After a few accommodation problems hays councillor found us the perfect hotel at a great price
13 July 2026
Reply from Hays Travel - Walsall
Michael Jarvis,
We're so pleased we could help you find the perfect hotel at a great price, especially after your initial accommodation problems. Thank you for your kind feedback!
Kind Regards
Hays Travel Walsall
Very good service at your Walsall…
Very good service at your Walsall Branch ,Lydia was very good ,helpful thank you so much Mr Lal
12 July 2026
Reply from Hays Travel - Walsall
We're happy to hear about your positive experience at our Walsall branch. We appreciate your kind words. Lydia :)
Reply from Hays Travel - Walsall
Julie,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was helpful and provided you with a positive experience.
Kind Regards
Hays Travel
Friendly and informative staff
Friendly and informative staff. Also helpful finding the holiday that suits you, especially if you’re a solo travel.
7 July 2026
Reply from Hays Travel - Walsall
Miss Anderson,
Thank you for your wonderful review! We are so pleased to hear that our team was friendly and informative, and especially helpful in finding the perfect holiday for solo travelers.
Kind Regards
Hays Travel Walsall
Friendly and very helpful staff.
Friendly and very helpful staff.
Will return in the future to book our holidays
6 July 2026
Reply from Hays Travel - Walsall
Julie,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was friendly and helpful. We look forward to assisting you with your future holiday bookings.
Kind Regards
Hays Travel Walsall
Amelia was lovely
Amelia was lovely, so attentive bubbly and friendly. So helpful with all our questions and went through everything to ensure we were aware of everything that we needed to know
5 July 2026
Reply from Hays Travel - Walsall
Dawn Hunt,
Thank you for your lovely feedback! We are so pleased to hear that our team was attentive, bubbly, and friendly, and that all your questions were answered thoroughly.
Kind Regards
Hays Travel Walsall
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