Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... See more
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Shannon was a breath of fresh air, she listen to what I wanted and took everything into her hands, she sorted our flight seats so made sure we was with our son,
Company replied
Amelia who sorted me was incredible. She dealt with me and my first time booking a holiday and made it nice and simple. She made it possible to do stuff with my family even though they booked weeks ea... See more
Company replied
We only book holidays with hays travel park street walsall we have had lot of holiday to staff are so friendly and helpful
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Park Street, WS1 1LY, Walsall, United Kingdom
- 01922898705
4.9
Excellent
705 reviews
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The lady who looked after me was very…
The lady who looked after me was very nice and know her job ,very happy with everything, thank you once again Hayes.
31 July 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you had a positive experience with us and hope you have a wonderful time. Mia:)
We only book holidays with hays travel…
We only book holidays with hays travel park street walsall we have had lot of holiday to staff are so friendly and helpful
7 August 2026
Reply from Hays Travel - Walsall
Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently enjoy booking your holidays with us. We truly appreciate your loyalty and hope you have a wonderful holiday. Amelia :)
Top Service
Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble.
Amelia dealt with my enquiries and was spot on at being professional without being hurried, would definitely recommend
5 August 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and professional in finding you the perfect holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Eileen,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced great service and found our staff to be very helpful. Your kind words are greatly appreciated.
Kind Regards
Hays Travel Walsall
Shannon was a breath of fresh air
Shannon was a breath of fresh air, she listen to what I wanted and took everything into her hands, she sorted our flight seats so made sure we was with our son,
5 August 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you recieved excellent service and your family's needs were sorted. Shannon :)
brilliant
Amelia was very helpful and the whole experience was relaxed and completed without any problems fantastc experience
5 August 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that your experience was relaxed and completed without any problems. We appreciate your kind words.
Kind Regards
Hays Travel
Absolutely amazing service
Absolutely amazing service, thanks to Lydia, I’ve booked a bargain 5star holiday!
Thank you so very much for all your time, care and attention.
4 August 2026
Reply from Hays Travel - Walsall
Sarnjit Mitha,
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience and that we could help you book a wonderful holiday. We appreciate your kind words.
Kind Regards
Hays Travel Walsall
Great experience, easy and hassle-free
Yep, very happy, we booked a short break to Fuerteventura for October, got a great deal and Amelia managed to get us a further £100 discount. Easy and hassle free
3 August 2026
Reply from Hays Travel - Walsall
We're so happy to hear you had such a positive and easy experience booking your short break to Fuerteventura! It's wonderful that you got such a great deal.
Kind Regards
Hays Travel
Amelia who sorted me was incredible
Amelia who sorted me was incredible. She dealt with me and my first time booking a holiday and made it nice and simple. She made it possible to do stuff with my family even though they booked weeks earlier than myself.
2 August 2026
Reply from Hays Travel - Walsall
Lewis,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member made your first-time booking experience so simple and helped you coordinate with your family's plans. We appreciate your kind words.
Kind Regards
Hays Travel
went in with no definite idea where to…
went in with no definite idea where to go they sorted me a good holiday destination and price, excellent service
1 August 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that we were able to help you find a great holiday destination. We appreciate your kind words! Amelia :)
Everything super always book with hays…
Everything super always book with hays travel walsall great staff always polite service is excellent bookings never any problem
30 July 2026
Reply from Hays Travel - Walsall
Karen,
We are so pleased to hear about your consistently positive experiences with our team. We truly appreciate your kind words and continued loyalty.
Kind Regards
Hays Travel
My visit to Hays was welcoming and very…
My visit to Hays was welcoming and very helpful as always. the staff are very friendly , they cant do enough for you. i have been booking with Hays for many years and will continue to. first class service. good job Hays walsall.
28 July 2026
Reply from Hays Travel - Walsall
Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently receive first-class service from our team. We truly appreciate your continued loyalty over the years.
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Walsall
Lydia was really helpful and found us a…
Lydia was really helpful and found us a good holiday
24 July 2026
Reply from Hays Travel - Walsall
Thank you for your feedback! We are so pleased to hear that we were able to assist you in finding a great holiday. Lydia :)
Reply from Hays Travel - Walsall
Simon Collins,
Thank you for your wonderful review! We are so pleased to hear that you found our service to be both informative and friendly.
Kind Regards
Hays Travel Walsall
We have over a few years built up a…
We have over a few years built up a rapore with the advisers at Hays Travel Walsall and feel confident in getting a good smooth service from start to finish.
14 July 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful 5-star review! We are so pleased to hear that you feel confident in receiving a smooth service from our team. We truly value your continued trust in us.
Kind Regards
Hays Travel
We know what we want
We know what we want, Hays Travel know what we want. Have used them for many many years and will not book with any other agent
All booked over the phone within minutes
Great friendly staff who look after us
21 July 2026
Reply from Hays Travel - Walsall
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently have such a positive experience with us and that our team makes booking your holidays so easy and efficient. We truly appreciate your loyalty and look forward to helping you with many more trips!
Kind Regards
Hays Travel
Laurie was very helpful
Laurie was very helpful, going above & beyond booking our holiday.
19 July 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and went above and beyond in booking your holiday.
Reply from Hays Travel - Walsall
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service helpful and polite.
Kind Regards
Hays Travel Walsall
Reply from Hays Travel - Walsall
David Baird,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the booking process to be very easy and that our team was helpful and courteous.
Kind Regards
Hays Travel Walsall
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