Hays Travel - Sutton Reviews 

I was trying to book a holiday for my wife and myself on the TUI website. Everytime I tried to book their website failed or timed out - over and over again. I was working in Sutton, Surrey and a Hays travel shop, and I thought if they could offer anywhere near the TUI online price. I went in and welcomed by Mandy. She also had the same problems, so I left my contact details and went off. A few hours later Mandy called to let me know she was having the same issues on the TUI website but would call the cruise line. The next day I received a call and Mandy explained that she had emailed a quote to me. She not only matched their price but beat it, not by much but it was definitely better value. Her service was 10 out of 10.

Holly - & the staff are exceptional very professional & helpful .

All the team at Sutton branch including Caitlin, Holly & Dean are incredibly helpful & professional.

Many thanks

Gary Mead

Caitlin & Mandy were extremely helpful in finding me a splendid deal on a city break for next year.

Our Winter Break.
Mandy the Store Manager was as helpful as ever.

The ladies in the shop were the most helpful people ever, they made sure my autistic son was going to get the trip he wanted, very late booking , no spaces, they performed magic,special thanks to Mandy and holly, just amazing, defo will be return customer.

Very helpful & patient while we were choosing our Hotel, did not rush us & looked at all alternatives until we were happy.

Holly was an expert in advising us on our holiday and where to go to in May! Her knowledge of different holidays was really helpful and she was very thorough with our questions about how we book it etc - Thank Holly will use Hayes again for sure!

Excellent, friendly, respectful.

Mandy (Manager) was so helpful even made sure the two pick ups one Sutton the other Braintree was part of the deal and managed to get two single rooms for our request

Very friendly, helpful and patient.
Everything was fine etc.

Holly M was amazing from start to finish, and she sat for some time until she found us the perfect getaway.

Caitlin was very informative and patient. Nothing too much trouble. All the staff at Sutton very helpful.

Holly has always gone above and beyond to find us the perfect holiday.
She has never once disappointed us in her choice of holiday for us.
Holly will keep in contact from start to finish.
Thank you Holly.

Everything start to finish was easy.

Mandy was great and helped us to personalise our booking to exactly what we wanted.

Excellent work by Holly. Provided us with what we needed. Went in not really knowing what type of cruise we wanted and came out with a cruise booked for next August

Helpful, good independent advice.

Caitlin was very helpful full of information patient found exactly what we wanted. We will use her again. Definitely first time using a travel agency on the High Street. Most probably will stay with you from now on. Many thanks, Gail and Wayne

Staff there was very helpful and welcoming. Also got me a great deal