I have used Hays travel in royton quite a few times to book holidays. The staff always extremely helpful with trying to make your holiday tailored to your needs whether it’s changing flights or hotels... See more
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I called in on the off chance to enquire about a city break to Venice. I got a first class service and Courtney took the time to go through the options after my very specific requests! Gave me two opt... See more
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We return to our local Hays branch in Royton every time we book our holidays. The staff are always super helpful, patient, and great at finding just what we're looking for. This year was no exception... See more
Company replied
We went into Hayes Travel knowing we wanted a winter sun holiday but didn’t know where we wanted to go. Katie at the Royton branch was extremely patient, came up with different ideas, and we came away... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 The Royton Centre, OL2 5PT, Royton, United Kingdom
- 01614645558
5.0
Excellent
1K reviews
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Super Hays
We return to our local Hays branch in Royton every time we book our holidays. The staff are always super helpful, patient, and great at finding just what we're looking for. This year was no exception. Thanks so much to Bev, who took care of us this time.
A late booking for us, but every box ticked at once, leaving us nothing to do but pack and fly.
16 August 2026
Reply from Hays Travel - Royton
Thank you so much for your wonderful feedback! We are so pleased to hear that our team consistently provides you with excellent service and helps you find the perfect holiday. We look forward to assisting you with your next booking!
Kind Regards
Hays Travel Royton
Excellent service definitely recommend
I called in on the off chance to enquire about a city break to Venice. I got a first class service and Courtney took the time to go through the options after my very specific requests! Gave me two options and for me to decide what I wanted. No pressure sales here. Eventually decided and I called in last minute before closing, and Bev took all the details and booked my trip. I appreciated the time she took and didn’t rush me through anything even though they had closed by this time. Would really recommend them and their service including the after sales care and follow up.
22 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful review! We are so pleased to hear that you received such first-class service from our team. It's fantastic to know that we could assist you with your specific requests and ensure a smooth booking process, even after hours. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Royton
I was served by Courtney who was…
I was served by Courtney who was brilliant. She answered all my questions and did her job extremely professionally.
21 August 2026
Reply from Hays Travel - Royton
Thank you so much for your kind words! We are delighted to hear that our colleague was brilliant and provided such professional assistance, answering all your questions thoroughly.
Kind Regards
Hays Travel Royton
HaysTravel Royton branch
We called in at the Royton branch, and Emma was so friendly and helpful she found what we wanted and we booked it there and then. Excellent service
14 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding exactly what you were looking for and that you received excellent service.
Kind Regards
Hays Travel Royton
Freya was exvellent
Freya was exvellent, very helpful and efficient. Made the experience easy and enjoyable.
19 August 2026
Reply from Hays Travel - Royton
Thank you so much for your wonderful feedback! We are delighted to hear that your experience was easy and enjoyable. We truly appreciate you taking the time to share your positive comments.
Kind Regards
Hays Travel Royton
We knew what holiday we wanted but was…
We knew what holiday we wanted but was very thorough with the rest of the booking .
19 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that you found our booking process thorough and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Royton
Why we have such a strong recommendation
We were recommended to Bev at the Royton branch.
She is very professional, knowledgeable and extremely helpful.
Phil and Val Roberts
18 August 2026
Reply from Hays Travel - Royton
Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you had such a positive experience with our team member. We appreciate your kind words.
Kind Regards
Hays Travel Royton
I would recommend Hays travel to…
I would recommend Hays travel to everyone because of their friendly atmosphere and professionalism it is such an enjoyable experience
I have booked through hays a number of times and it is always a simple and straightforward process
8 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such an enjoyable experience with us. We appreciate your continued business and look forward to assisting you with many more simple and straightforward bookings.
Kind Regards
Hays Travel Royton
Courtney was a great help with my…
Courtney was a great help with my booking, understanding my needs for the holiday.
Thank you Courtney.
14 August 2026
Reply from Hays Travel - Royton
=Thank you for your wonderful review! We are so pleased to hear that our colleague was a great help and understood your needs for your holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel Royton
The staff go above and beyond to find…
The staff go above and beyond to find you the extra special holiday.
Very experienced and informative and very friendly.
Thankyou hays travel royton 😍
7 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that our team went above and beyond to find you an extra special holiday. We appreciate your kind words.
Kind Regards
Hays Travel Royton
From start to finish the whole…
From start to finish the whole procedure was flawless. The staff are always help-full&patient.I always book with them.
5 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that your experience with us was flawless and that our team is consistently helpful and patient. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Royton
Thar the service we received was very good and very helpful
Very helpful and very helpful
13 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Royton
Amanda at Hayes Travel in Royton went…
Amanda at Hayes Travel in Royton went above and beyond to make sure we booked the perfect holiday. Amanda made us very welcome. I definitely recommend Hayes Travel in Royton.
6 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to ensure you booked the perfect holiday and made you feel welcome.
Kind Regards
Hays Travel Royton
Pleasant member of staff very helpful…
Pleasant member of staff very helpful her name is Courtney at the royton branch
13 August 2026
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that a member of our team was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Royton
Reply from Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us.
Kind Regards
Hays Travel Royton
This was our 4th time using Hays Travel…
This was our 4th time using Hays Travel Royton.
Service was excellent once again, thank you.
1 August 2026
Reply from Hays Travel - Royton
We are so pleased to hear that you've had such consistently excellent service from us. We truly appreciate your continued trust and loyalty!
Kind Regards
Hays Travel Royton
We’re off to Mexico, thank you Katie
We went into Hayes Travel knowing we wanted a winter sun holiday but didn’t know where we wanted to go. Katie at the Royton branch was extremely patient, came up with different ideas, and we came away with a holiday, Fantastic service, helpful and very informative.. massive thank you to Katie for getting us sorted
8 August 2026
Reply from Hays Travel - Royton
Thank you so much for your fantastic 5-star review! We are so pleased to hear that our team member was able to help you find the perfect winter sun holiday. We appreciate your kind words and look forward to assisting you with future travel plans!
Kind Regards
Hays Travel Katie
Very helpful staff I came away happy…
Very helpful staff I came away happy with my booking.
7 August 2026
Reply from Hays Travel - Royton
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff were helpful and that you were happy with your booking.
Kind Regards
Hays Travel Royton
Reply from Hays Travel - Royton
Thank you for your fantastic 5-star review!
Kind Regards
Hays Travel Royton
The staff were really friendly and…
The staff were really friendly and helpful especially Christina who served us.
Picked out the best cabin for us n gave some advice on ports for our cruise holiday.
Would highly recommend.
5 August 2026
Reply from Hays Travel - Royton
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such friendly and helpful service, especially with your cruise holiday planning. We truly appreciate your recommendation.
Kind Regards
Hays Travel Royton
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