Louise was wonderful. She listened carefully, tried different options, and we were delighted with her professionalism. She followed up with tenacity and was thoroughly pleasant as she did so.
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See what reviewers are saying
From our first encounter with Lynsey until booking completed she was friendly, knowledgeable, understanding & patient. Nothing was a bother to her, kept us updated, got us the best deal & advised u... See more
Company replied
We love going to hayes in omagh staff are great nothing is a.bother to any of them we haf our cruise for next year done in less than 5 mims lynsdey jenny and jack are top class at there work thank y... See more
Melissa and the new guy Keelin were lovely in your Omagh branch. Very friendly, relaxed environment. We never felt rushed and certainly took our time choosing the right place/hotel that suited taking... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Market Street, BT78 1EH, Omagh, United Kingdom
- 02882888507
4.9
Excellent
1K reviews
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Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Had a lovely girl called Amy who was…
Had a lovely girl called Amy who was very helpful and talked me through everything
4 February 2026
Reply from Hays Travel - Omagh
Thank you Margaret for your excellent review.
I was listened to carefully
I was listened to carefully. And we chose the best option for us.
I am very satisfied with the service.
3 February 2026
Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Jennifer very helpful face to face and…
Jennifer very helpful face to face and followed up with further options.
Excellent friendly service
27 January 2026
Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Always very helpful and always goes the…
Always very helpful and always goes the extra step
2 February 2026
Reply from Hays Travel - Omagh
Thank you for your excellent feedback
Excellent service
Fantastic experience when booking our holiday. Great advice and guidance given from very friendly staff member.
23 January 2026
Reply from Hays Travel - Omagh
Thank you Martina for your excellent review.
Jack was really friendly but…
Jack was really friendly and professional. Was well informed about our location and also shared personal experience as well which was very helpful. Nothing was too much hassle despite the booking running over to after closing time.
29 January 2026
Reply from Hays Travel - Omagh
Jackie,
We appreciate you sharing your kind words. We are so glad that you found your experience helpful and that our team could provide you with great service.
Hays Travel
Jennifer was totally professional and…
Jennifer was totally professional and fun making our experience whilst looking and booking our holiday great. It felt like our holiday was beginning there and then!
25 January 2026
Reply from Hays Travel - Omagh
Thank you so much for your excellent feedback x
Lady was very helpful and showed a…
Lady was very helpful and showed a number of possible options.
29 January 2026
Reply from Hays Travel - Omagh
We appreciate your kind words! We are so glad we could help you by presenting several options.
Another holiday booked through Hays
I knew what holiday I wanted to book and Jack got it sorted quickly. Hays also price matched it to the Jet2 online price.
31 January 2026
Reply from Hays Travel - Omagh
We're happy to hear that we got your holiday sorted quickly and price matched it for you. Thank you for taking the time to leave us a review
Louise was very helpful
Louise was very helpful, and was able to get us sorted with our requirements.
30 January 2026
Reply from Hays Travel - Omagh
We are happy to hear that our service met your needs, and that Louise was helpful in getting everything sorted for you.
Cruising with Hays Travel We were very warmly received into Hays…
We were very warmly received into Hays Travel Omagh by Sharon and she met our needs and steered us to where and how we wanted to go. If the holiday is as good as how Sharon presented it then we just can’t wait to go. Thank you Sharon.
29 January 2026
Reply from Hays Travel - Omagh
Seamus,
We're happy to hear about the warm welcome and personalized service you received at Hays Travel Omagh! It's great that we could help you plan your ideal holiday. Thank you for your kind words.
Hays Travel
Very helpful travel advisor Amy had time patience nothing was too much bother !
Very helpful travel advisor Amy
21 January 2026
Reply from Hays Travel - Omagh
We're happy Amy was so helpful! Thank you for your positive feedback; we appreciate it.
Great communication and easy to book!
Saw an offer on the Facebook page and sent a message through messenger enquiring.
Quick responses from Amy. Secure payment link for deposit.
Amy answered all my questions and more! It was so easy to book!
26 January 2026
Reply from Hays Travel - Omagh
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that booking with us was easy
Staff extremely welcome and helpful
Staff extremely welcome and helpful, patient and finding the holiday we wanted.
27 January 2026
Reply from Hays Travel - Omagh
Thank you Pauline
Customer service
Booked a Greek cruise. Was looked after by Melissa. She took a lot of time and patience with us and answered all our questions. They were very busy and had a lot of people waiting but we were not made to feel rushed.
19 January 2026
Reply from Hays Travel - Omagh
Thank you Jill so much for your excellent feedback.
Reply from Hays Travel - Omagh
Thank you Colin so much for your excellent feedback.
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