Hays Travel - Omagh Reviews 

1,029
TrustScore 5 out of 5

4.9

2 Market Street, BT78 1EH Omagh, GB


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Rated 5 out of 5 stars

Louise was wonderful. She listened carefully, tried different options, and we were delighted with her professionalism. She followed up with tenacity and was thoroughly pleasant as she did so.

Rated 5 out of 5 stars

From our first encounter with Lynsey until booking completed she was friendly, knowledgeable, understanding & patient. Nothing was a bother to her, kept us updated, got us the best deal & advised u... See more

Company replied

Rated 5 out of 5 stars

We love going to hayes in omagh staff are great nothing is a.bother to any of them we haf our cruise for next year done in less than 5 mims lynsdey jenny and jack are top class at there work thank y... See more

Rated 5 out of 5 stars

Melissa and the new guy Keelin were lovely in your Omagh branch. Very friendly, relaxed environment. We never felt rushed and certainly took our time choosing the right place/hotel that suited taking... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2 Market Street, BT78 1EH, Omagh, United Kingdom

  • 02882888507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,029)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Made to feel welcome

Made to feel welcome. Staff very helpful. Always manage to book what I want and everything explained clearly.

17 March 2026
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Reply from Hays Travel - Omagh

Thank you for your excellent feedback

Rated 5 out of 5 stars

Best holiday ever

From start to finish Hays Travel and their staff were super helpful. Nothing was too much from booking the cruise initially,with useful tips and information to printing itineraries. The whole experience was a pleasure and added to what turned out to one of our best holidays ever. A special mention to Jenny in the Omagh office what an asset to yous Hays.

16 March 2026
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Reply from Hays Travel - Omagh

Thank you for your excellent feedback David x

Rated 5 out of 5 stars

I was seen quickly

I was seen quickly, had my bookings confirmed and flight assistance arranged.

This is a great little office with great staff. I’ve been using it for years.

12 March 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you for your excellent feedback

Rated 5 out of 5 stars

Great service

Great service, first time I have used Hays. Dealt with Melissa and Louise, both excellent at their job.

12 March 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you for your excellent feedback

Rated 3 out of 5 stars

you put the wrong passport number on my…

you put the wrong passport number on my partners boarding pass.

14 February 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Further to our conversation please accept our sincere apologies for the typing error, glad to hear this did not effect the enjoyment of your holiday.
Thank you once again for your feedback

Rated 5 out of 5 stars

The team

The team , jenni was amazing 👏 helping me get the booking done quickly and so reassuring

26 February 2026
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Reply from Hays Travel - Omagh

Thank you so much for your feedback x

Rated 5 out of 5 stars

First class customer service…

The customer service I received was first class. The operative was so friendly and nothing was too much bother. She took the time to explain every part of the booking process to me, making me very much at ease. I would definitely recommend Hays Travel.

26 February 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you Gillian for your excellent feedback

Rated 5 out of 5 stars

Louise

I had a great experience Louise was so helpful and went over and above to guide me through my visa.
Friendly staff and atmosphere
I have used hays before and will definitely be back.
Thanks Amanda

13 February 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you Amanda for your excellent review.

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