Tom at the Oldham branch was fantastic.sorted out everything for me to make sure my two members of my family will have hopefully no hick-ups all the assisted travel and transfers had been sorted out... See more
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See what reviewers are saying
Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more
Company replied
As always, Luke your staff @ Oldham branch deliver his expertise once again to find and book us our holiday efficiently. Well done and credit to Luke. Keep it up. Regards Mrs Imelda Miller Retur... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom
- 0161 6605597
4.9
Excellent
982 reviews
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Well we’re to start from the moment we…
Well we’re to start from the moment we entered the shop we were greeted with a smile and everyone we came in to contact will were so friendly and polite we booked our trip to Disney land Paris to take our granddaughter to she has been through a lot since November that we decided to try and make her happy . After a family bereavement. The staff member s helped us plan our trip top marks to all the staff members that helped me and my wife. As our granddaughter has no idea about her trip
2 February 2026
Reply from Hays Travel - Oldham
We're so happy to hear about your positive experience and that our team could assist in planning this special trip to Disneyland Paris for your granddaughter. It means a lot to us that we could help bring some joy during a difficult time. Thank you for your kind words!
Hays Travel
Kelly Derbyshire
Customer service excellent straight forward and very polite from a lady Kelly
28 December 2025
Reply from Hays Travel - Oldham
We're so happy to hear that you received excellent and polite service. Thank you for your positive feedback; we appreciate it very much.
Hays Travel
Excellent service from Luke (Oldham…
Excellent service from Luke (Oldham branch) he ensured we got the 25% discount from Ambassador cruises even when they insisted there was no such offer available. He phoned them twice to sort it out and saved us £4000 Excellent job
Very clean shop and warm
31 January 2026
Reply from Hays Travel - Oldham
Hi Ron, Thank you for your kind review. We will pass this onto Luke 😊
Wedding Plans
Caitlin suggested the perfect hotel and the booking with her was absolutely great, really easy and fun. that's what we wanted when booking our wedding in NYC. She was patient and listened to what we wanted and delivered it super quick. Thank you.
29 January 2026
Reply from Hays Travel - Oldham
Thank you Jo for your 5* review and your lovely comments. We really appreciate you taking the time to write this and I will pass this onto Caitlin. Lisa
Lisa is very welcoming very helpful and…
Lisa is very welcoming very helpful and does what she can to get you the best price
5 February 2026
Reply from Hays Travel - Oldham
Thank you Jennifer for your 5* review and your lovely comments, I really appreciate you taking the time to write this. Lisa
Katlin and staff were extremely helpful…
Katlin and staff were extremely helpful professional and curtious when we went to book our holidays all the staff at Oldham are brilliant
5 February 2026
Reply from Hays Travel - Oldham
We appreciate your kind words! It's wonderful to hear that our team offered such helpful and professional service while you booked your holiday.
Hays Travel
Friendly and helpful staff
4 February 2026
Reply from Hays Travel - Oldham
Hi Liz,
Thank you so much for your lovely review! & thank you for coming back to us year after year :)
Caitlin
Sorted out our holiday very quickly…
Sorted out our holiday very quickly with no problems
Excellent service
Thank you
3 February 2026
Reply from Hays Travel - Oldham
Hi Alan,
Thank you so much for your lovely comments, its a pleasure to be able to help you book your holiday, we look forward to welcoming you back into store.
Thanks,
Caitlin
Amazing
Amazing, very helpful indeed, delivered exactly what we wanted, couldn’t do enough for us
3 February 2026
Reply from Hays Travel - Oldham
Hi Jean,
Thank you so much for your lovely review, I will pass your comments onto Kaidee.
Thanks,
Caitlin
Reply from Hays Travel - Oldham
Thank you for your kind feedback :)
Booked with Lisa
Booked with Lisa, she was very knowledgeable and found us a lovely holiday at a great Price, the whole shop was busy and everyone was lovely and friendly it looked very clean and tidy too, we love hays travel 😊
25 January 2026
Reply from Hays Travel - Oldham
Hi Krissie,
Thank you so much for your lovely review regarding Lisa service. I will be sure to pass this on.
Caitlin :)
Reply from Hays Travel - Oldham
Hi Diana,
Thank you so much for your lovely review regarding Lukes service. I will be sure to pass this on.
Caitlin :)
Reply from Hays Travel - Oldham
Thank you for your kind feedback :)
FANTASTIC
Absolutely brilliant and the staff Lisa is so patient and friendly 🙌 😀 each time we met with her.
30 January 2026
Reply from Hays Travel - Oldham
We are so happy to hear that you found our staff to be patient and friendly. We appreciate you taking the time to leave us this great feedback.
Hays Travel
Kelly was marvellous & very helpful…
Kelly was marvellous & very helpful indeed.
Went through lots of options & looked through photo galleries & accommodation & venue facilities.
Brilliant experience & will be back to book our next holiday soon.
24 January 2026
Reply from Hays Travel - Oldham
Hi Mark
Thank you for your lovely review much appreciated. And we look forward to welcoming you back into store for your next holiday.
Kelly
I had a quote from a different provider…
I had a quote from a different provider and when I asked hays if they could match it or maybe better it they did and I got it cheaper with a fantastic holiday company and a fantastic rep that sorted everything out
24 January 2026
Reply from Hays Travel - Oldham
Thank you Sarah for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa
Reply from Hays Travel - Oldham
Thank you June for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa
Once again Luke was so helpful and…
Once again Luke was so helpful and booked our next holiday away.wouldn’t go anywhere else now to book x
25 January 2026
Reply from Hays Travel - Oldham
We're so happy to hear about your wonderful experience, and we appreciate you choosing us for your holiday bookings!
Hays Travel
Very helpful and knowledgeable
Very helpful and knowledgeable
Answered all my questions ,just looking forward to going now .
18 January 2026
Reply from Hays Travel - Oldham
We appreciate your kind words! We are so glad we could answer your questions and that you are looking forward to your trip!
Hays Travel
Reply from Hays Travel - Oldham
We're happy to hear that we could assist you with your future Maldives holiday plans. Thank you for your positive feedback.
Hays Travel
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