Steve is so personable and knowledgeable about all the places we are interested in going. From Benidorm to New Market Safari. We trust Steve and will always return to Hays Nottingham City. He makes... See more
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Booked a few holidays with hays now never had any issues the staff go above and beyond to make sure everything is perfect for your holiday Alan is a great bloke and always goes the extra mile
Company replied
Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
Company replied
We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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The staff are very approachable and…
The staff are very approachable and they really find ways that suits our needs and budget. Good customer service.Especially to Steve and Alex that sorted my concerned.Recommendable!!!
Thank you.
28 January 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your positive experience! We're so glad to hear that our team was approachable and met your needs and budget. Thank you for recommending us!
Hays Travel
Great customer relations
Great customer relations. I enjoyed the guidance and help I received.
3 February 2026
Reply from Hays Travel - Nottingham
We appreciate you booking with us and are so happy to hear that you enjoyed the guidance and help you received from our team.
The man called Alan was amazing very…
The man called Alan was amazing very friendly polite.
3 February 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you found him to be amazing, friendly, and polite.
Professional guidance with cruise
Holly was really experienced & professional guiding us through each step of our booking which really helped as we havnt done a cruise for many years, thankyou
2 February 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your booking experience. We're happy that our expertise made the process smooth, especially after a long time without cruising.
Reply from Hays Travel - Nottingham
Thank you for your feedback :)
Fabulous and knowledgeable staff
Went in last Saturday on a recce for prices on a holiday, went back in on Friday to book it. Saw Steve both times. He was fabulous, very knowledgeable & made the whole process enjoyable. So.much so we booked 2 holidays!
30 January 2026
Reply from Hays Travel - Nottingham
We're so happy to hear that your experience was fabulous and enjoyable! We appreciate you choosing us for your holiday bookings and thank you for your positive feedback.
Exceptional service from the operative…
Exceptional service from the operative who dealt with us. Polite, fly efficient.
29 January 2026
Reply from Hays Travel - Nottingham
Mrs Paula Dakin,
We appreciate your positive feedback and are so glad you were impressed with the efficient and polite service you received from our team.
Hays Travel
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Happy Days
I was served by a gentleman by the name of Steve at the Long Row Hays Travel Agents in Nottingham.
I cannot fault the service I received. Steve was very friendly, helpful snd efficient. What more can I say.
It is not the first time I have been here and it will not the last. Thank you Steve. 😊
27 January 2026
Reply from Hays Travel - Nottingham
James Rainbow,
We're happy to hear that you had such a positive experience with our team member. We appreciate your kind words and are so glad that they were friendly, helpful, and efficient. Thank you for your continued custom!
Hays Travel
Fantastic customer service
Fantastic customer service, very knowledgeable, and with friendly tip and advice
19 January 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a complimentary review. We are so glad you found our team helpful and knowledgeable!
Hays Travel
Very polite very good service looked at…
Very polite very good service looked at all I wanted and did not mind when I said no
25 January 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such wonderful feedback. We are so happy to hear you received great service and felt respected.
Hays Travel
Me and my friend went in on the Friday…
Me and my friend went in on the Friday to discuss a few hol8day and the gentleman was very helpful and understood wat sort of holiday we was looking for so we went back in in Saturday and booked there and then with the same gentleman
25 January 2026
Reply from Hays Travel - Nottingham
We're happy to hear that the agent was helpful in understanding your holiday preferences! We appreciate you returning to book with us and thank you for your positive feedback.
Hays Travel
They were very patient in finding the…
They were very patient in finding the right holiday to suit our requirements
17 January 2026
Reply from Hays Travel - Nottingham
nigel taylor,
We appreciate your kind words and are so glad we could assist in planning the perfect holiday to meet your needs. Thanks for your review!
Hays Travel
As it has been the past few times
As it has been the past few times, fast, efficient, helpful and friendly.
Great team in Nottingham City centre
23 January 2026
Reply from Hays Travel - Nottingham
Sean Walker,
We appreciate your continued support and are so happy to hear that you consistently have such a positive experience with our team.
Hays Travel
Thank you Cliff for booking our…
Thank you Cliff for booking our holiday. You are always smiling and so friendly as are all the staff
Thank you very much
23 January 2026
Reply from Hays Travel - Nottingham
Nikki Mitchell,
We appreciate your kind words! We are so happy we could help you book your holiday, and that you found our team friendly and helpful.
Hays Travel
Great service from Cliff at Nottingham.
15 January 2026
Reply from Hays Travel - Nottingham
Anthony Paul Birkbeck,
We're glad you had a great experience. Thank you for your positive feedback regarding our service.
Hays Travel
Did ask for advice but ended up buying…
Did ask for advice but ended up buying a holiday.nothing forced on to me just general enquiries and great help to secure our holiday thanks
21 January 2026
Reply from Hays Travel - Nottingham
Chris Martin,
We're happy to hear that you felt supported during your holiday booking! It is great to know our assistance helped you secure your holiday. Thanks for your feedback.
Hays Travel
Friendly and helpful staff
No queues, friendly , helpful and experienced staff.
Found what we were looking for at a good price.
This is the first time I've booked with Hays and will do so again.
18 January 2026
Reply from Hays Travel - Nottingham
Lynda Harrison,
We're happy to hear that you found our staff helpful and experienced, and that you secured a good price. Thank you for booking with us; we look forward to helping you again!
Hays Travel
Amazing experience.
Hi.jillian was amazing.
She got us everything we wanted and she was very knowledgable and helpfull.
18 January 2026
Reply from Hays Travel - Nottingham
Julie,
We're so happy to hear that you had such a positive experience! It's wonderful to know our expertise and support were so helpful to you.
Hays Travel
Time spent discussing and effectively…
Time spent discussing and effectively finding different options
11 January 2026
Reply from Hays Travel - Nottingham
Robert,
We appreciate you sharing your experience and are happy to hear that you found our options helpful and effective. Thanks!
Hays Travel
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