Steve is so personable and knowledgeable about all the places we are interested in going. From Benidorm to New Market Safari. We trust Steve and will always return to Hays Nottingham City. He makes... See more
Company replied
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Steve is so personable and knowledgeable about all the places we are interested in going. From Benidorm to New Market Safari. We trust Steve and will always return to Hays Nottingham City. He makes... See more
Company replied
Booked a few holidays with hays now never had any issues the staff go above and beyond to make sure everything is perfect for your holiday Alan is a great bloke and always goes the extra mile
Company replied
Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
Company replied
We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 Long Row, NG1 2DB, Nottingham, United Kingdom
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Reply from Hays Travel - Nottingham
We were given excellent, no pressure advice for our next holiday with some good ideas generated by Aaminah after asking us some simple questions about our preferences. Aaminah quickly hooked into our ideals and came up with some good options for us to explore. This was our first expereince of a travel agent and it has left us feeling we will definitely use Hays Travel again in the future

Reply from Hays Travel - Nottingham
We got what we wanted cliff was very patient wt us such a lovely shop with lovely staff

Reply from Hays Travel - Nottingham
The lady was very polite and helpful we didn’t know what we wanted but she steered us in the right direction

Reply from Hays Travel - Nottingham
Alan was extremely helpful in arranging my trip. He even managed to find an extra £50 discount which was very acceptable. He was friendly to deal with and obviously knew his job well.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
SAHAL was very helpful. He talked about his experience to make us feel comfortable, also he shown interest to what we had to say.

Reply from Hays Travel - Nottingham
This was probably one of the best experiences we've had when going into a travel agent! Jillian was so helpful and really knew her job 😊

Reply from Hays Travel - Nottingham
Aaminah was friendly, helpful and knowledgable. She found a holiday that exactly fitted our specifications. I would highly recommend your service.

Reply from Hays Travel - Nottingham
Travel agent was knowledgeable & friendly, she noted my budget & found all my requests that I wanted when booking a holiday.
She never rushed me whilst I was there & appeared very competent on the computer.

Reply from Hays Travel - Nottingham
Jillian was very helpful and found us exactly what we wanted for our holiday experience will definitely be using Hays again.

Reply from Hays Travel - Nottingham
We called in ad-hoc in high spirits
To be treated by a very helpful lady
Who was a good laugh and very informed in her job
Thank you

Reply from Hays Travel - Nottingham
Because he was pleasant explained everything to us that's why we came back again and booked this holiday when through everything with us say we knew what we were doing and how much it was he was very good and we will always come back

Reply from Hays Travel - Nottingham
Steve was very helpful in finding what we wanted for our holiday.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
We were served by Steve he was very helpful kind and funny

Reply from Hays Travel - Nottingham
Steve (Nottingham branch) was absolutely incredible, he gave us so much time and really made us feel like he cared about creating the perfect honeymoon for us, sharing in our excitement and making our ideas a reality. We only went in expecting to get an idea of what Hays could offer and left having booked the honeymoon entirely! Thank you!

Reply from Hays Travel - Nottingham
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